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Fujitsu T1010 Support Question

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Question posted by liebrock on March 29th, 2011

Boot Up Problem

We have a T1010 that will not power up/boot, but the power lights are on. Is there a known problem for these tablets that causes this behavior? Do you have any suggestions on what to try to get the system to power up and boot?

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Related Fujitsu T1010 Manual Pages

T1010 Getting Started Guide - Page 1

...and are activated by the display rotation light and push the display latch so it is being charged. • The Tablet PC will begin a power-on . Install additional applications not pre... Start menu. Tablet PC functions: The Tablet PC buttons have primary functions. Do not attempt to proceed. Getting started with your new Fujitsu LifeBook® T1010 Tablet PC This convenient guide...

T1010 User's Guide - Page 8

... Application 61 Precautions 63 Getting Started with Your LifeBook Power Sources 64 Connecting the Power Adapters 64 Starting Your LifeBook Tablet PC 66 Power On 66 Boot Sequence 67 Hard Disk Drive Passwords 67 BIOS Setup Utility 68 Booting the System 69 Starting Windows Vista the first time 69 Registering Your LifeBook Tablet PC with Fujitsu 71 Installing ClickMe 71 Fujitsu Driver...

T1010 User's Guide - Page 10

...95 Identifying the Problem 95 Specific Problems 97 Power On Self Test Messages 108 Restoring Your Pre-installed Software 112 Re-installing Individual Drivers and Applications 112 Restoring the Operating System for Windows Vista Systems 113 Automatically Downloading Driver Updates 116 Care and Maintenance Caring for your LifeBook Tablet PC 118 Cleaning your LifeBook Tablet PC 120 Cleaning...

T1010 User's Guide - Page 66

... keyboard to continue by starting the operating system or by entering the BIOS setup utility and revising the settings. Starting Your LifeBook Tablet PC When you may be displayed. After satisfactory completion of the problem, you power on your LifeBook Tablet PC. Once you have connected your AC adapter or charged the internal Lithium ion battery, you can...

T1010 User's Guide - Page 67

... HARD DISK DRIVE. 67 - When the boot sequence is performing a standard boot sequence including a Power On Self Test (POST). During booting, your hard disk drive(s). NEVER TURN OFF YOUR LIFEBOOK TABLET PC DURING THE POWER ON SELF TEST (POST) OR IT WILL CAUSE AN ERROR MESSAGE TO BE DISPLAYED WHEN YOU TURN YOUR LIFEBOOK TABLET PC ON THE NEXT TIME. When your...

T1010 User's Guide - Page 68

.... The BIOS Setup Utility configures: • Device control feature parameters, such as changing I/O addresses and boot devices. • System Data Security feature parameters, such as detailed in the next section): 1 Turn on or restart your LifeBook Tablet PC. 2 To enter the BIOS Setup Utility, press the [F2] key once the Fujitsu logo appears on...

T1010 User's Guide - Page 69

....com/support, then select User's Guides under Online Support. The Boot Menu can also be registered the first time you have gone through the initial power on any external devices until you use it will display a Fujitsu logo on the screen. Starting Your LifeBook Tablet PC AFTER INITIALIZATION, A "SET UP WINDOWS" DIALOG BOX WILL APPEAR...

T1010 User's Guide - Page 70

... Registering Windows Vista with Microsoft 1 After Windows has booted up for the first time. IF YOU STOP THE PROCESS, YOUR TABLET PC WILL RETURN TO THE BEGINNING OF THE WINDOWS WELCOME ...this period, do not disconnect the power supply, press any buttons, or use any peripheral devices such as mouse, keyboard, or remote control. Starting Your LifeBook Tablet PC Select from Home, Work (Default),...

T1010 User's Guide - Page 71

... time you boot up with an Internet Service Provider (ISP) to register online. utility. If you will see a "Primary Settings for the PC" window. If you can register your LifeBook by the ... later installation. FOR MORE INFORMATION, REFER TO YOUR GETTING STARTED GUIDE. Registering Your LifeBook Tablet PC with Fujitsu You can choose to automatically or manually go to the Fujitsu site to...

T1010 User's Guide - Page 95

... the slot, thus eliminating it as possible causes of failure. 5 Turn on your Tablet PC and to an active AC power source. 3 Make sure that any devices connected...off your LifeBook Tablet PC. 2 Make sure the AC adapter is plugged into your Tablet PC. Identifying the Problem If you encounter a problem, go through the boot sequence. 95 Chapter 4 Troubleshooting Your LifeBook Troubleshooting ...

T1010 User's Guide - Page 97

... the Problem column of common causes for the feature giving you difficulty. Troubleshooting Specific Problems Using the Troubleshooting Table When you have problems with your LifeBook Tablet PC, try to your Tablet PC. page 100 Hard Drive Problems page 100 Keyboard or Mouse Problems . . Troubleshooting Table ProblemPage ProblemPage Audio Problems page 98 Optical Drive Problems page...

T1010 User's Guide - Page 98

... The volume is not configured correctly. Adjust the volume control on your Tablet PC. Optical Drive Problems (optional external device) LifeBook Tablet PC fails to unselect it. Pressing [F3] while holding [Fn] will toggle...Refer to your Fujitsu LifeBook. Problem Audio Problems Possible Cause Possible Solutions There is no sound coming from the built-in the system ...

T1010 User's Guide - Page 99

.... Problem Possible Cause LifeBook Tablet PC fails to the Port Replicator. this feature. Verify the drive designator used by the application is installed. Wipe the disc with no DVD Player software is the same as the one used for the disc in the drive. The Windows auto insertion function is active and is checking to power...

T1010 User's Guide - Page 100

... by application is booted from a CD, drive designations are automatically adjusted. Your operating system is set to protect access to floppy disk data. You tried to write to start the Tablet PC. Possible Solutions Eject the disk and set up with correct software driver for that device. Problem Possible Cause Floppy Disk Drive Problems You cannot access...

T1010 User's Guide - Page 101

... 108. Check for additional information. Messages about modem operation. I Memory Problems Your System screen in use. Problem Possible Cause Possible Solutions You have connected an external keyboard or a mouse and it seems to restart your Tablet PC. Try to be locking up the system. See "PC Cards" on page 90. See "Device Ports" on page 83. 101...

T1010 User's Guide - Page 102

.... Close the application and restart your Tablet PC is not aware of the battery. Problem Possible Cause Possible Solutions A card inserted in the PC Card slot does not work or is locking up the system. (continued) Card may not have been installed while an application was running, so your Tablet PC. The power adapter (AC or auto/airline...

T1010 User's Guide - Page 103

Problem Your LifeBook Tablet PC turns off all by re-installing it . Possible Cause The power management parameters are set for your operating needs. power. See "Status Indicator Panel" on the keyboard, or move the mouse to better suit your operating needs. 103 - The battery seems to your needs. Possible ...

T1010 User's Guide - Page 105

... screen during the boot sequence. Pressing [F10] while holding down the [Fn] key allows you have adequate visibility. Move the display and the brightness control until you to change your LifeBook Tablet PC. Possible Solutions Make sure you will step to change setup parameters when you to the next choice. See the Power On Self...

T1010 User's Guide - Page 106

... clip, is normal; This is stuck between the display and keyboard. Problem Possible Cause Possible Solutions The built-in display is blank when you turn on when the system is turned on or when it is blinking, enter your LifeBook Tablet PC. (continued) Power management timeouts are very tiny and few in number, this is normal...

T1010 User's Guide - Page 123

... WHILE POWER IS ON MAY DAMAGE THE TABLET PC DUE TO SHOCK OR OVERHEATING SINCE THE AIR VENTS MAY BE BLOCKED OR RESTRICTED. If you experience system software problems while traveling, you while traveling, rather than checking it in as possible or have a charged battery on . • It is recommended that came with your LifeBook Tablet PC...