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Fisher and Paykel CG365DWACX1 Support Question

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Question posted by robgaskill on April 5th, 2014

Where Can I Purchase A New Wok Burner?

H have a Fisher and Paykel CG365DWACX1 and the center wok burner doesn't work. Where can I purchase a new burner or find a serviceman?

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Related Fisher and Paykel CG365DWACX1 Manual Pages

FAP INSTALLATION SHEET GAS COOKTOP (English) - Page 1

... Care Guide/Installation Instructions available at www.fisherpaykel.com 1.888.936.7872 36" 5 BURNER GAS COOKTOP DIMENSIONS CG365DWACX1, CG365CWACX1 A B C DIMENSIONS INCHES (MM) A Overall width of cooktop B Overall depth of cooktop C Height of chassis below top of counter (including height of conduit junction) CG365DWACX1 36" (914) 21 ½" (546) 3" (76) CG365CWACX1 36" (914) 21 ½...

FAP INSTALLATION SHEET GAS COOKTOP (English) - Page 2

...instructions and specifications, refer to gas inlet on cooktop ¾" (20) G Min. 36" 5 BURNER GAS COOKTOP DIMENSIONS CG365DWACX1, CG365CWACX1 Cutout dimensions C B DF E ...Min. clearance from the center of the product to combustible surface centered above the counter 1 ½" (38) 18" (457) I H G J K L M N P O DIMENSIONS INCHES (MM) CG365DWACX1 A Overall width of cutout...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 3

... available in your country, please visit our local website listed on the back cover or contact your cooktop Cookware Care and cleaning Frequently asked questions Troubleshooting Warranty and service 1 US CA (EN) 2 8 18 19 21 23 25 26 27 Important! Contents Safety and warnings Installation instructions Introduction Using your local Fisher & Paykel dealer.

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 7

...shock. Failure to follow this advice may cause severe burns. Hot Surface Hazard Do not touch burners or areas near the appliance. Among these can cause steam burns. Flammable materials could result in...Failure to cool. Safety and warnings 5 US CA (EN) WARNING! To avoid risk of the burner flame. Always use towels or similar cloths for items stored in burns and scalds. Do not use ...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 8

... described in a location accessible after installation. Do not repair or replace any part of cooking. Have your appliance. Use this appliance only for cooktop service without all burners have been assembled correctly. Always check that may result in temperature. When deep-frying in place. Loose fitting or hanging garments should be worn...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 11

Installation instructions Parts checklist Gas cooktop base unit Literature pack (includes LP kit) Elbow & blue washer (taped to power supply cable) Regulator (in polystyrene) Burner heads and caps (check polystyrene carefully before discarding) 3 x burner grates (1 x center, 2 x outer) Accessories pack (GC365D only) 9 US CA (EN) Tools needed Phillips No. 2 screwdriver Plumbing fittings as ...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 16

... product isolated from the power supply before continuing. 2 Make sure all gas valves are stamped on the wok burner). 6 Lift hob tray from the power supply. To change . Disconnect cooktop from the electrical supply, ignite the burner using a 13⁄32" (10 mm) ring spanner. 8 Reset the venturi (see Fig. 4). Important! The flame will...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 17

...increase when turned counter-clockwise). 4 When the setting is available as Fisher & Paykel spare part FB200467). 1 Ignite the burner and set the dial to its minimum position. 2 Remove the ... on the gas supply. 3 Using a leak detection fluid (eg Rocol leak detection spray), check each burner. 6 Check for a clear blue flame without yellow tipping. Maximum inlet gas supply pressure 20" W.C....

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 18

... CA (EN) Checking the gas type Burners NG Orifice (mm) RH Rear (Rapid) LH Rear (Semi-rapid) RH Front (Auxillary) LH Front (Rapid) CG365C Center (Wok) CG365D Center (Wok) 1.3 mm 1.1 mm 0.85 mm ...MJ/h) 8,200 (8.7 MJ/h) 13,000 (13.7 MJ/h) 19,000 (20 MJ/h) Clamping down the cooktop Place the cooktop into the cutout and tighten it with the countertop thicknesses ¾"- 2" (19 - 50 mm) when ...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 19

Do the burners remain lit when turned down? Have you fastened the cooktop to the customer? Have you used the supplied gas pressure regulator, elbow and blue washer? Is the cooktop grounded? OPERATION: Do all connections? Installer's name: Installer's signature: Installation company: Date of installation: LEAVE THESE INSTRUCTIONS WITH THE CUSTOMER Is the regulator...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 20

... guide before using your new cooktop, for buying a Fisher & Paykel gas cooktop. Before using your new cooktop Before using your new cooktop, please: Read this user guide, taking special note of the 'Safety and warnings' section. 3 1 2 5 2 4 Fig.7 Cooktop layout - models may vary 1 Semi-rapid burner 2 Rapid burner 3 Wok burner 4 Auxiliary burner 5 Cooktop controls US 18 Introduction...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 21

... the intense high temperatures needed for the burner you want to the HI symbol (see below). All the ignitors will vary in efficiency. Burner indicator Adjusting the flame The flame adjusts ... turn the dial counterclockwise to use. Using your cooktop 19 US CA (EN) Choose the control dial for boiling and searing. Temperature control Your cooktop offers a wide range of pans used and the ...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 22

... draft or a cooktop ventilation system. Allow at least two minutes for your cooktop CA (EN) Auto-reignition is for the gas to disperse before adjusting. Check that the burner parts are assembled correctly...is switched on. Ignitors can be kept clean and dry to work correctly. Wait until the flame is burning all burner control dials to OFF. US 20 Using your convenience and ...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 23

... use plastic or aluminum foil dishes on the burners. Wok ring Make sure the wok ring fits tightly on the middle burner. Using the SimmerMat (GC365D only) The SimmerMat helps you control the temperature of the grate. Always turn to your cooktop. Important ! Fingers Wok ring SimmerMat Using a wok Cookware 21 US CA (EN) Use your saucepan...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 24

... Dry the griddle thoroughly and wipe with oil, to the burner and be sure that has built up during cooking. Saucepans should... cooking oil to cool before using. The softer the meat is new. Cleaning a cast-iron griddle Leave the griddle to prevent rust ...side of the griddle. Extremely heavy saucepans may damage the cooktop. Important! The surfaces of the griddle with cooking oil and...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 25

... under the soapy cloth for the correct order of the grain. Do not clean cooktop parts in the center over the wok burner. Note: the brass parts of the brass burner has locating pins to help make them easier to clean the cooktop, rinse with hole in their proper position before spills become burnt on the...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 26

... with abrasive cleaners. Chlorine or chlorine compounds in a solution of your cooktop. Toothbrush and rubbing alcohol A dirty or wet ignitor will damage the stainless steel finish. Cooktop part Grates, burner caps and SimmerMat, porcelain enamel finish Burner parts Cleaning Important! Reassemble the burner parts correctly. Mild abrasive cleansers eg BonAmi® Control dials Hot...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 27

..., is the best way to light one, is turned on my cooktop come off? A Regular pans are etched by laser. A Grates can I do I go to clean stainless steel? Q All the burners spark at once when I clean the grates and burners? A Check the burner parts are best washed in and the gas is this ok...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 28

... polarity may indicate you turn a burner on. Your power supply may not be heard when you are assembled correctly and that the ignitor is working. Check with a toothbrush and rubbing...burner cap is sitting flat. Check the burner parts are getting near the end of my burners has an uneven flame. The gas pressure may be located properly. Your cooktop thinks that the burner...

CG365 Gas Cooktops USer Guide & Installation Instructions (English, French) - Page 29

... 9 FNP USA (1 888 936 7872) or write to the underside of Purchase Dealer Town Serial No. Contact details A Service Summary is attached to : Fisher & Paykel Appliances Inc. 5900 Skylab Road Huntington Beach, CA 92647 USA or contact us... user guide and check that: 1 your nearest Authorized Service Center, Customer Care, or contact us through our local website listed on the back cover.