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Epson U220B Support Question

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Question posted by chull29504 on October 5th, 2016

Auto Cutter Error Code

I am having an error code for the auto cutter feature on TMU220B and none of the info I have found tells me how to fix it

Current Answers

Answer #1: Posted by TommyKervz on October 5th, 2016 6:25 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,803
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If a foreign object, such as a push pin or paper clip, drops in theauto cutter and causes the auto cutter to lock up, the printer entersan error state and begins the recovery operation automatically.If the problem is not serious, the auto cutter returns to its normalposition without any intervention by the user.

A Similar problem have been solved here http://www.justanswer.com/printers/3q95f-epson-tm-u220-receipt-printer-the-autocutter.html


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by zzed41 on October 5th, 2016 6:21 AM
zzed41

Member since:
December 12th, 2014

Points: 914,010
100
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Hi! Please see the link below for possible workarounds.

http://www.justanswer.com/printers/3q95f-epson-tm-u220-receipt-printer-the-autocutter.html

If it does not fix it, please repost the question and provide us with the error code.


Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)

Related Epson U220B Manual Pages

Technical Reference - Page 4

...." Appendix D, "Character Code Table." About This Manual Aim of the Manual This manual was created to provide information on the TM-U220 printer for anyone who is ...TM-U220 as DIP switches, memory switches, error processing for using . Appendix A, "Comparison table for the TM-U210/TM-U300. Installation instructions. Describes the external dimensions and specifications of features...
Technical Reference - Page 21

...General Information 1-5 TM-U220 Technical Reference Guide 1.4 Product Specifications Overview Print method Paper width Cut type Character sets serial impact dot matrix 76 mm / ... B: Approximately 2.5 kg {5.5 lb} Type D: Approximately 2.3 kg {5.06 lb} *Multilingual means the printer model that can be changed. refer to "Environmental Conditions" (page 1-15) Humidity During operation:10 ...
Technical Reference - Page 24

... installation, make sure to prevent dot displacement after the printer has been used, the printer may occur because the cut type. D Note: It is recommended to feed approximately 2.116 mm or more in the paper exit because double cuts, paper jams, or autocutter error may not be selected before printing to remove the cut...
Technical Reference - Page 37

..." in the same manner as the Windows standard printer driver. 2.1.1.1 General Features of the following features: ❏ Supplies the Windows printer driver for printing (TMFlash logo utility) are provided. Rev. D System Planning 2-1 Note: The statusAPI is a method for controlling the TM printer in this enables obtaining printer status and transmitting ESC/POS commands. EPSON OPOS...
Technical Reference - Page 50

... you can adjust some features by customizing them. This section describes the setup. Complete set up 3-4 Setup Rev. And you need to ) ❏ DIP switches ❏ Memory switches ❏ Paper width (Adjust the spacer & Memory switches) ❏ Roll Paper Near End Detector (For equipped model only) ❏ Auto cutter method (Type A, B) (See "Adjusting...
Technical Reference - Page 51

... and "Memory Switches" (page 319) for details. D Setup 3-5 TM-U220 Technical Reference Guide Note: When you use printer is selectable "Partial cut" or "Full cut." 3. The flow of ...Printer Driver, you need to) When you use ESC/POS commands, you don't have to Install the Printer on a Wall with the detector) ("Adjusting Position of Roll Paper Near End Detector" (page 3-27)) • Auto cutter...
Technical Reference - Page 61

... On 1 Data receive error Ignored 2 Receive buffer ...Auto cutter enable/ Fixed to On disable) 3 Reserved - 4 Serial interface selection Memory switch 5 Reserved - 6 Reserved - 7 Pin 6 reset signal Used 8 Pin 25 reset signal Used Off 40/33 Type D Fixed to Off Fixed to Off DIP switch Fixed to Off Fixed to prevent an electric short, which can damage the printer. TM...
Technical Reference - Page 62

... Receive buffer full or Offline (DIP Switch 2) SW Function On 1 Print column selection 42/35 2 Reserved Type A, B (Auto cutter enable/ Fixed to On disable) 3~7 Reserved - 8 Pin 31 reset signal Used Off 40/33 Type D Fixed to Off Fixed to adjust DIP switch "Serial interface selection" function and Memory switch "Serial communication condition". 3-16 Setup Rev...
Technical Reference - Page 63

... column (DIP Switch 2) On 42/35 Off 40/33 2 Reserved (Auto cutter enable/ disable) 3 Pin 6 reset signal 4 Pin 25 reset signal 5 Reserved 6 Reserved 7 Reserved 8 Serial interface selection Type A, B Type D Fixed to On Fixed to Off Used Used Memory switch Not used Not used for a printer that is hanging on a wall. Usually DIP switch 1-1 should be...
Technical Reference - Page 66

... Remaining 138 bytes Off Fixed to Off Paper end Fixed to Off Remaining 256 bytes Errors that is transmitted from the printer is changed every time the roll paper cover is open . See "Memory Switch Setup Mode" on page 3-21. Memory Switch 2 SW Function On 1 Reserved - 2 Reserved - 3 Selection of the character code system of the...
Technical Reference - Page 74

...printing to prevent dot displacement after the printer has been used . Open the roll paper cover. 3. The cutting type (partial cut or full cut) must be selected before the printer is changed from...the printer may not be either "partial cut" or "full cut after cutting. 3.4.7 Select Autocutter action The autocutter action on the TM-U220 can be reliable because the wear-out level of the cutter ...
Technical Reference - Page 89

... may stop in the autocutter and causes the auto cutter to touch the manual cutter. open the roll paper cover 2. (only type A) open lever, as a push pin or paper clip drops in the paper feed line. Note: When you turn the power off . 2. 4.2 Removing a Paper Jam TM-U220 Technical Reference Guide CAUTION: Be sure...
Technical Reference - Page 90

... is provided as an option) TM-U220 Multilingual model (Type A,B, D) PS-180 (which power supply unit should be connected to the printer. Turn off the printer, send an error recovery command and initialize printer command instead. 3. If you connect the wrong power supply unit, printer will not perform correctly. If the cutter blade doesn't return to the...
Technical Reference - Page 93

... D model, you can be useful in hexadecimal format, along with the autocutter TM-U220 Type D does not have an autocutter unit. D Troubleshooting 4-7 To use the autocutter function. TM-U220 Technical Reference Guide 4.5 Printer prints "?" Use the manual cutter. 4.8 Hexadecimal Dump mode This feature allows experienced users to see exactly what data is off, open the...
Technical Reference - Page 95

... host PC, the host PC can display a warning message for operator to replace roll paper. 5.1.1 Printer Status on each manual for details. Refer to each control method. Mechanical error, autocutter error, auto-recovery error, unrecoverable error) It provides status of the error; Refer to "Status API User's Manual" and the sample program of statuses and handling. This...
Technical Reference - Page 97

.... 5.1.2.2 Printer Errors and Status A change in printer status when asynchronous data is being sent to the printer and the cover is opened while the data is used to the program by an ErrorEvent. When all data has finished printing, the printer becomes idle and a StatusUpdateEvent is fired to the application with the auto cutter. When the printer changes...
Technical Reference - Page 108

... code page 16, 17, 18 Note: The character per line for the Kanji character font can print the same contents as the previous one point left uncut position at right position. (Type A, B only) 6-2 Notices for Replacement of partial cut position and the print start position TM-U220 has same distance between the auto...
Technical Reference - Page 111

... paper cover open status mapping" : OFF ( Default: Paper end status) ❏ Msw 8-8 "Error select when cover is opened during printing": OFF (Default: Auto recover error) Rev. For countermeasure, Memory switch [MemSW8-7] assigned for Replacement of TM-U210 (PA-#### or PB-####.) The TM-U220 can use the power supply units only as described in the following...
Technical Reference - Page 120

.... Therefore, a program source for Replacement of print margin, see "6.2.1 About Printing format compatibility (6-8 page)." 6.2.10 ESC/POS command (Direct control) The TM-U220 has some compatibility with the TM-U300 in the Advanced Printer Driver (APD). See also "6.2.1 About Printing format compatibility (6-8 page)" for the difference of print margin. 6-14 Notices for the...
Technical Reference - Page 121

... (16 x 16) Character width Font A (9 x 9) Font B (7 x 9) Kanji (16 x 16) Character configuration Ribbon cassette TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) Serial 9 pin Bi-direction, logical seeking Approx. 3.5 lines/sec.(40 column, 16cpi) possible 33 cpl 40 cpl 25 (22) cpl 1.6 x 3.1 1.2 x 3.1 2.7 x 2.7 Code page 0 to 5 ERC-38 (P), (B/R) possible 33 (35) cpl 40 (42) cpl 25 (22...

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