Epson TM950 Support Question
Epson TM950 Support Question
Find answers below for this question about Epson TM950 - B/W Dot-matrix Printer.Need a Epson TM950 manual? We have 1 online manual for this item!
Question posted by gody75 on September 21st, 2014
Printing Well For Some Users Only
When using Epson tm u950 it prints well in a clear readable way but for aome not clear font are stacked together and can not be read well. The drivers are well installed on all pc as it is from same image win 7 enterprise
Current Answers
Related Epson TM950 Manual Pages
Troubleshooting Guide - Page 1
... following flowcharts to help you have any repair to PC-PoS, please contact PC-PoS before the unit is wrong with doing this matter then please contact PC-PoS. Please use the following flowcharts discuss changing the Dip switch settings so that they are intended as this will render the warranty invalid.
TM-U950 Troubleshooting Guide.
Troubleshooting Guide - Page 2
...
Is Paper SemiAuto Loading
Correctly?
Yes
Execute the self-test (See part 4for details on how to part 6. Is the printout normal? Yes
Terminal sends print data
Go to do this guide)
No
Go to part 2. Start Power On
The Basic Guide. Is the POWER LED lit?
Yes
Yes
Go to...
Troubleshooting Guide - Page 3
... to cable or connector. Re-test the Power Supply on another unit before proceeding. Power LED does not light.
Return unit to another known working printer and test it been
tested on another device?
Start
Is the power supply
cable connected
No
properly? Beyond Local Repair. Part 1.
I.E has it .
Yes
No...
Troubleshooting Guide - Page 4
Yes No
END
Is the cover
No
closed correctly? Return unit to feed the paper properly. Start
Turn the printer off for 30 seconds and then turn back
on again.
Yes
Close the cover correctly.
Part 2.
Paper Out LED is to open the cover and ...
Troubleshooting Guide - Page 5
Yes No
END
Is the cover
No
closed correctly? Yes
Close the cover correctly.
OK? Beyond Local Repair. Start
Turn the printer off for 30 seconds and then turn back
on again.
Return unit to open the cover
and then closing it again fully. SLIP LED lit or flashing.
END
No
OK? Yes
END Part 3. The best way to do this is to PC-PoS.
Troubleshooting Guide - Page 6
...used. (See the end of this is to remove the connectors, while the power is Lit or Flashing. Yes
END
Turn the printer power off and change the DIP switch settings to the printer...Error LED is off for the print head temperature to PC-PoS.
No
Return unit to drop if excessive.
Wait for at least 30 seconds.
Hook up
correctly? The easiest way to do this document for the ...
Troubleshooting Guide - Page 7
... jammed
in the paper inlet
Yes
path or anywhere
in the printer? END
No OK? Yes
END Paper is removed.
The best way to do this is to take out ALL paper rolls from the printer and then clean the inside to PC-PoS. Re-load
paper when finished and re-test.
Return unit...
Troubleshooting Guide - Page 8
... or a label roll inserted and loaded into the slip printing area then printing will commence and the information printed will be flashing. The RECEIPT OUT/ JOURNAL OUT LED's flash to continue the self-test or switch the printer off the printer using the power button. 2. Turn the printer on while keeping the RECEIPT FEED button depressed. To...
Troubleshooting Guide - Page 9
... not normal.
Beyond Local Repair.
Is the cover
No
closed properly? Part 6 cont. Is the Ink Ribbon
installed correctly? Yes
END
Install print ribbon correctly or change print ribbon for a new one. Self-test is not normal. Start
Does the printer
No
operate at all?
Yes
Return unit to PC-PoS.
Close cover properly. No
OK?
Troubleshooting Guide - Page 10
...
Is the interface
cable damaged or
Yes
broken?
Yes
END
No OK? Send data from host is not printed normally.
Beyond Local Repair.
No OK? Yes
END Part 7A (Serial Version)
Data from host to printer.
Yes
No
Does interface cable match
No
specifications?
No
Return unit to
identical values at host...
Troubleshooting Guide - Page 11
No
Return unit to PC-PoS. Beyond Local Repair. Yes
END
Replace interface cable. Part 7B (Parallel Version)
Data from host is not printed normally. Yes
Is the interface
cable damaged or
Yes
broken? Yes
END
Start
Does interface
cable match
No
specifications?
No OK?
Replace with a proper cable
No OK?
Troubleshooting Guide - Page 12
Connection of Customer Display Data reception error Handshaking
Transmission Speed (BPS)
1200 2400 4800 9600
TM-U950 switch 2
SW-2
1 2 3 4
5
6 7 8
Function
Automatic CR Receive buffer capacity Font Selection (Default setting) Carriage Speed (paper roll initial setting) Handshaking Operation (Busy Condition) For Internal Use Only. DTR/ DSR
SW 1-5
ON ON OFF OFF
OFF
Always No 2048 bytes...
Troubleshooting Guide - Page 13
... the printer. DIP Switch Settings for the TM-950
For the Parallel interface model. TM-U950P DIP switch 1
SW-1 Function
ON
1
2
3
4
5
Reserved
6
7
8
OFF
TM-U950P DIP switch 2
SW-2
1 2 3 4
5
6 7 8
Function
Auto Line Feed Receive Buffer Font Selection (Default) Carriage Speed (paper roll initial setting) Handshaking Operation (Busy Condition) Internal Use Undefined Internal Use
ON...
Troubleshooting Guide - Page 14
... or other problem.
5) Slip Paper Ejection Error.
6) Memory or Gate Array Read/ Write Error.
7) High Voltage Error.
8) Low Voltage Error.
9) CPU execution error.
Power supply ...not be detected properly due to part...
1) Head High Temperature Print head temperature is too
Error. ERROR LED Patterns for the TM-U950
Error
Error Description
Error LED Blinking Pattern
Go to paper jam in...
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