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Epson RX680 Support Question

Epson RX680 Support Question

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Question posted by krlehman on November 11th, 2011

Scanner Error Message

I've talked to tech support and have done all they suggested: turn on and off and other simple tests. They suggest I take it in for repair: $75 for a diagnostic here in Seattle. Is it worth it to do so? It worked when I first bought it but didn't use it for a couple of years. Now I get this scanner error message. It hasn't been dropped and has been barely used. shall I bag it and just get a new one?

Current Answers

Answer #1: Posted by techie12330 on November 11th, 2011 11:34 AM
techie12330

Member since:
November 8th, 2011

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Before you take it back to the store remove the old driver that you installed. And reinstaled it again.

Related Epson RX680 Manual Pages

Epson Scan ICM Updater v1.20 (PSB.2008.07.001) - Page 1

...ICM update that also has Epson Scan installed, an error message occurs when attempting to select ICM Adobe RGB, Apple RGB or ColorMatch RGB color profiles from the Epson website (www.epson.com). ...menu). EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 07/08/2008 Originator: RY PSB.2008.07.001 Authorization: TE08-0061 Rev A Total Pages: 1 All Scanners and All-in-...
Product Brochure - Page 1

... ink cartridges Ordering Information Product Name Epson Stylus® Photo RX680 Epson Stylus Photo RX680 (Canada) 78 Black ink cartridge 78 Cyan ink cartridge 78 Magenta ink cartridge 78 Yellow ink cartridge 78 Light Cyan ink cartridge 78 Light Magenta ink cartridge 78 Multi-pack (5 colors) 77 High-capacity multi-pack (5 colors) Product Code C11C686201 C11C686202 T078120 T078220...
Product Brochure - Page 2

... marks. Epson does not guarantee the longevity of Epson America, Inc. Packaging Specifications Epson Stylus Photo RX680 Single Carton Dimensions 22.3" x 20.7" x 12.4" (W x D x H) Single ...support for the latest compatibility and drivers. Epson RX680 Ultra Hi-Definition Photo All-in-One Specifications Printer Specifications Printing Technology Advanced MicroPiezo® 6-color...
Quick Reference Guide - Page 4

... better copying, scanning, and printing. 4 Introduction See this Quick Guide for details. Please follow these guidelines as you set up your Epson Stylus® Photo RX680 Series (see the Start Here sheet), turn to avoid bodily injury. See the on -screen User's Guide for the basics. Tip: Tips contain hints for details. See the...
Quick Reference Guide - Page 11

... this section to position your original face-down on the scanner glass, with the top against the back left corner. 2. Open the document cover and place your originals correctly on -screen User's Guide. Caution: Do not place anything on the Glass 1. Copying a Photo or Document 11 Placing the Original on top of...
Quick Reference Guide - Page 12

... have letter- If you want . 5. Do not pull out paper as it ejects automatically. 12 Copying a Photo or Document Press d, then press r to select Color or B&W (black-andwhite) copies. 6. Select Text if your document has a colored background that you need to select the number of copies Select special settings 1. To print on the...
Quick Reference Guide - Page 21

... template, add your message, and print your own handwritten or printed text. Insert your cards, and print a greeting card template on plain paper (for either a 4 × 6-inch card or three cards on page 20 to the original view. Press d. Automatically Correcting Photos 21 To return all photos until you turn off the settings. Printing...
Quick Reference Guide - Page 22

...Cards from Template. 6. If you want to select your photo faces. 3. Press OK. 6. Tip: When adding text, place it in , print a message and paste it in the direction that your Text Style,... a Memory Card, Camera, or Other Device After the template prints, use a dark pen or pencil to fill in the circles to use. 9. Make sure Select Photo and Print Template is highlighted and press ...
Quick Reference Guide - Page 23

..., size, and layout may not be supported, depending on your camera manual to select PictBridge Setup, then press OK. 7. Press the Setup button. 6. Check your camera. Turn on your settings and press OK. (See the on the front of any cameras. Select your camera and the Epson Stylus Photo RX680 Series settings. 1. Printing From a Digital...
Quick Reference Guide - Page 24

... sheet. Tip: It's a good idea to check for updates to open the File menu, and select Print. Select EPSON Stylus Photo RX680 Series Click here to your Windows or Macintosh computer. Select EPSON Stylus Photo RX680 Series and click the Preferences or Properties button. Printing in a printing program, open your printer software 2. For detailed instructions, see...
Quick Reference Guide - Page 26

... more printing options, click the Advanced tab. Click OK. 4. This window appears and shows the progress of your on-screen User's Guide. 8. Borderless option. Select Stylus Photo RX680 Select your Paper Size Select your settings. 9. Click OK to start printing. Select other layout settings as necessary. 7. Open...
Quick Reference Guide - Page 27

... ? Choose any other settings as necessary. 8. Printing With a Macintosh 27 button. 6. 5. Select Stylus Photo RX680, choose Print Settings from the pop-up menu, and select the following print settings: Pop-up menu... Select your Paper Source, Media Type (see page 28), and Color or Grayscale printing Select higher quality or faster printing (if available) Select Automatic mode Note...
Quick Reference Guide - Page 28

...dock (or click the Print Center icon and double-click SP RX680 Series on the next screen). For this paper/media Plain paper Epson Bright White ...Inkjet-printable CD or DVD Envelopes (use rear sheet feeder only) Select this setting Plain Paper/Bright White Paper Ultra Premium Photo Paper Glossy Premium Photo Paper Glossy Photo Paper Glossy Premium Photo Paper Semi-gloss Ultra Premium Photo...
Quick Reference Guide - Page 29

... EPSON Stylus Photo RX680 Series. Note: For detailed scanning instructions, or instructions on scanning a photo or document to a memory card or USB flash drive, see the on the glass (see page 30). Scanning a Photo or Document 29 You can start Epson Scan: ■ Windows: Double-click the EPSON Scan icon on your computer or other device...
Quick Reference Guide - Page 35

... ready to prevent the print head nozzles from drying out. Turn on the cartridge and lift it up. If ink gets into your RX680 Series. Replacing Ink Cartridges 35 Caution: Do not open the...OK. Warning: If ink gets on the display screen. Open the scanner, then open ink cartridge packages until you see a message on the display screen, press Setup, select Maintenance, and press OK...
Quick Reference Guide - Page 36

...into the holder and push it down until it clicks into place. 7. Close the scanner. 9. If you remove a low or expended ink cartridge, you replace all the ... it down until it clicks into place. 8. If you see an ink replacement message on the display screen, ink charging is charging. Press OK to touch the green...conserve ink, never turn off the RX680 Series while ink is finished.
Quick Reference Guide - Page 37

... EPSON Stylus Photo RX680 Series Driver Update. Problem and solution Turn the RX680 Series off and then back on . A scanner error has occurred. Check your Epson Stylus Photo RX680 Series software. Turn the RX680 Series off , make sure the cartridges are at epson.com/support (U.S.) or epson.ca (Canada). Display Screen Messages Display screen message A printer error has...
Quick Reference Guide - Page 38

Display screen message Data error. The document is too complex to print with the card. Check your RX680 Series is a problem with Bluetooth. Printing and Copying Problems ■ If the Copy, Memory Card, and Specialty Print lights flash sequentially and the display screen goes dark, your device and the photo you print. 38 Solving Problems Press...
Quick Reference Guide - Page 39

...sure the paper size settings are correct for the paper you see a message that paper is still jammed, press the P On button to turn off the all -in-one back on. ■ If you ... If paper is jammed in -one . Press x Start to open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the all -in the rear sheet feeder or front paper cassette. Paper Feeding ...
Quick Reference Guide - Page 40

... ■ Make sure your paper isn't damp or curled. ■ Use a support sheet with a soft, dry, lint-free cloth (paper towels are not recommended), or... print head (see page 13) and in the image, clean the scanner glass with special paper or load your on-screen User's Guide for... use a small amount of paper you see a message that paper is not tilted or placed on a soft cloth. Do not spray...

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