Dell XPS Gen 4 Support Question
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Question posted by richanne2 on January 23rd, 2012
Diagnostic Ights At The Back, Green, Yellow, Green, Green. What Does That Mean
what does the diagnostic ights at the back, green, yellow, green, green. what does that mean
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Related Dell XPS Gen 4 Manual Pages
Owner's Manual - Page 1
fans (2) diagnostic lights mouse connector cover latch release network adapter connector TV-OUT connector* DVI video connector sound card connectors security cable slot padlock ring modem connector power connector
Model WHL
www.dell.com | support.dell.com
Dell™ Dimension™ XPS
headphone connector
microphone connector USB 2.0 connectors (2) IEEE 1394 connector
serial port...
Owner's Manual - Page 5
... If the screen is difficult to read 50
4 Advanced Troubleshooting
Diagnostic Lights 53
Dell Diagnostics 56 When to Use the Dell Diagnostics 56
Drivers 59 What Is a Driver 59 Identifying Drivers 59 ...Reinstalling Drivers 60
Using Microsoft® Windows® XP System Restore 61 Creating a Restore...
Owner's Manual - Page 9
... it Here Dell Solution Center
On your Windows desktop
ResourceCD Documentation and drivers are already installed on my Microsoft®
Windows® desktop (U.S. Finding Information
What Are You Looking For?...see page 60), run the Dell Diagnostics (see page 56), or access your computer. You can use the CD to online support resources
• A diagnostic program for my computer • Drivers...
Owner's Manual - Page 14
...the Front-Panel Light Color
You can use this exclusive Dell™ Dimension™ XPS feature either to change the color of the front-panel light that illuminates the Dell...) your computer, or to scroll through the color options.
NOTE: The front-panel light is not for diagnostic purposes.
1 Follow the procedures in the Product Information Guide. and down-arrow keys, select On Board Device...
Owner's Manual - Page 39
... LINE CONNECTION -
Click the Start button, point to identify and resolve modem problems. (Modem Helper is not available on the modem. (The jack has either a green label
or a connector-shaped icon next to it.) • Ensure that is connected to an analog telephone jack only. The modem does not operate while...
Owner's Manual - Page 40
... any of the procedures in this section, follow the safety instructions located in filenames.
d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to the Internet.
Error Messages
CAUTION: Before you are trying to open , click File. D L L F I S N O T R E A D Y - The program that...
Owner's Manual - Page 44
...setup diagram for your computer, see "Memory" on page 115. • Run the Dell Diagnostics (see page 56). Mouse Problems
CAUTION: Before you begin any open files and exit any of... 76) to ensure that your computer is successfully communicating
with the memory. • Run the Dell Diagnostics (see page 56).
Straighten bent pins. 2 Remove mouse extension cables, if used, and connect the...
Owner's Manual - Page 46
... securely connected to match the AC power at your location (if applicable). • Ensure that the electrical outlet is in the Product Information Guide.
See "Diagnostic Lights" on the back of the procedures in this section, follow the safety instructions located in standby mode...
Owner's Manual - Page 49
... C T O R - Click or double-click the speaker icon in the lower-right corner of your screen. Solving Problems
49
RUN THE SPEAKER DIAGNOSTICS
R E I N S T A L L T H E S O U N D D R I N T E R F E R E N C E - E L I M I N A T E P O S S I B L E I V E R - Turn off nearby fans, fluorescent lights, or halogen lamps to the computer's front-panel headphone connector. R U N T H E H A R D W A R E TR...
Owner's Manual - Page 53
... Product Information Guide.
After the computer starts, all four lights display solid green.
ABCD
A possible processor failure has occurred. To help you begin any... instructions located in a normal off
Advanced Troubleshooting
53
The lights can be yellow or green. Advanced Troubleshooting
Diagnostic Lights
CAUTION: Before you troubleshoot a problem, your computer has four lights ...
Owner's Manual - Page 54
... the computer starts normally, reinstall an additional module. A possible USB failure has occurred.
Reseat all USB devices, check cable connections, and then restart the computer.
= yellow = green = off
54
Advanced Troubleshooting Suggested Resolution
• If you know works and restart the computer.
• If the problem persists or the computer has integrated...
Owner's Manual - Page 55
... are installing are compatible with your computer (see page 77).
• If the problem persists, contact Dell (see page 131). Light Pattern ABCD
ABCD ABCD
= yellow = green = off
Problem Description
Suggested Resolution
No memory modules are detected.
• If you removed, remove a different card, and then restart the computer.
3 Repeat this process...
Owner's Manual - Page 56
... installed on your computer, perform the checks in the Product Information Guide.
NOTICE: The Dell Diagnostics works only on your screen identifying a problem with a device (such as the floppy drive or hard drive); None.
= yellow = green = off
Dell Diagnostics
CAUTION: Before you experience a problem with your computer.
• If the problem persists, contact Dell...
Owner's Manual - Page 57
... Your Hard Drive 1 Turn on (or restart) your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run (see the Windows desktop. When the DELL logo appears, press immediately. Then shut down your computer (see page 58). Then shut down and restart the computer (see page 57...
Owner's Manual - Page 58
www.dell.com | support.dell.com
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run a test from the Custom Test or Symptom Tree ...
Owner's Manual - Page 59
... program. A driver is a program that only its own set of the screen. Dell ships your computer to install drivers if you are running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of specialized commands that...
Owner's Manual - Page 72
... to attach a personal computer microphone for voice or musical input into the green mouse connector. Use the yellow center/LFE connector to attach your computer.
8 sound card connectors
•...with integrated amplifiers.
• Surround connector - For more information, see "Diagnostics Lights" on the diagnostic code. Turn off the computer and any installed PCI cards (four slots) ...
Owner's Manual - Page 94
... of the hard drive. Adding a Second Hard Drive
CAUTION: Before you begin any drive into the lower hard-drive bay until you have removed the green drive rails from the inside of the hard-drive bay by gently pulling the rails up and out of the first hard drive. 6 Gently slide...
Owner's Manual - Page 117
... PCI local bus four 7-pin connectors 34-pin connector 5-pin connector four 120-pin connectors 36-pin connector 164-pin connector 4-pin connector
push button green light - Blinking green in , line-out, microphone, surround, and center/Low Frequency Effects (LFE) channel; amber light - Blinking amber indicates a problem with an installed device; solid...
Owner's Manual - Page 118
...yellow blinking light
four lights on the back panel (See "Diagnostic Lights" on page 53.)
AUX_PWR on the system board
color options: off (no light), ruby, emerald, sapphire (default), amber, amethyst, topaz, diamond (See "Changing the Front-Panel Light Color" on integrated network adapter) Diagnostic lights Standby power light Case front-panel light
green...the network. yellow light - off...
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