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Question posted by macmerrill on December 7th, 2012

On Set Power Switch Does Not Work.

By using the remote, the screen turns on to the Dell logo. Thats as far as it gets. Need help.

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Answer #1: Posted by NiranjanvijaykumarAtDell on December 8th, 2012 12:48 AM

This answer was accepted by the poster of the original question.

NiranjanvijaykumarAtDell

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Hello macmerrill,

I am from Dell Social Media and Community.

Follow the troubleshooting steps to resolve the TV issue.

1 Ensure the TV is turned on.
2 Verify that all the cables are properly connected to the TV, including the power cable.
3 Check to see if there is a blue or amber light on the lower, right-hand corner of the TV. A blue light indicates the TV is on.
An amber light, means the TV is in power save mode.
4 Ensure the proper source is selected in the Input Select menu. See "Input Select" on page 28 for more information.
5 Reconnect any devices that are currently connected to the TV. If you are using multiple devices, connect and test one device at a time.
6 Connect another device that you know is working properly.
7 Reset the original factory defaults. Press Menu button on the remote control, select Setup, and then select Factory Reset.

Owners Manual: http://support.dell.com/support/edocs/systems/w3706/en/om/om.pdf

If the issue is not resolved or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.

Dell-Niranjan
Twitter: @NiranjanatDell

NiranjanAtDell
Dell Inc

Related Dell W3706MC Manual Pages

Owner's Manual - Page 3

... TV 12 Connecting Your Speakers 19 3 Using Your Remote Control Installing Batteries 23 Using Your Remote Control 24 Using Your TV With a Universal or Learning Remote Control 26 4 Using the TV Menu Using Your Remote Control With the TV Menu 27 Selecting Your TV Menu Language 28 Input Select 28 Picture Settings 30 Audio Settings 30 PIP/POP/PBP 31 Size...

Owner's Manual - Page 5

... the volume or to select an TV Menu option 4 Menu/OK button Push to display the TV Menu or to confirm your selection Push to turn the TV on and off 5 Power button and light (LED) The power light is blue when the TV is on and amber when it is in...

Owner's Manual - Page 7

... jacks on devices. 8 HDMI IN connector (HDMI1) Connect devices such as a DVD player or set-top box When connecting with the DVI jack on devices such as a DVD player, set-top box or your computer, connect devices using the DVI cable with HDMI adapter 9 HDMI IN connector (HDMI2) Connect devices such as a DVD...

Owner's Manual - Page 8

Remote control 8 About Your TV www.dell.com | support.dell.com 10 PC Audio connector for VGA Connect the audio cable from your computer to the TV 11 VGA connector Connect to the VGA cable from your computer to the TV 12 Component audio and video Connect devices such as a DVD player, set-top box...

Owner's Manual - Page 15

Using the NTSC or HDTV Connector (Coaxial) 1 Turn off the TV and unplug the power cord. Setting Up Your TV 15 See "Input Select" on the TV. 4 Enter the TV Menu and select TV for NTSC or Digital TV for HDTV. NOTE: ...

Owner's Manual - Page 16

..." on page 28 for more information. 16 Setting Up Your TV www.dell.com | support.dell.com Using the S-Video Connector 1 Turn off the TV and unplug the power cord. 2 Connect your device using the component video and audio cables. 3 Plug in the power cords for the TV and devices and turn them on. 4 Enter the TV Menu and...

Owner's Manual - Page 17

... HDMI connector. 3 Plug in the power cords for more information. For more information, contact your device using a DVI connection. Using the HDMI Connector for DVI NOTE: Only one connector can be used for a computer, either VGA or HDMI. 1 Turn off the TV and unplug the power cord. 2 Connect your cable TV company. Setting Up Your TV 17

Owner's Manual - Page 18

...(L/R). Connect the DVI cable to the HDMI connector using a HDMI adapter. 3 Plug in the power cords for the TV and devices and turn them on page 28 for more information. 18 Setting Up Your TV If you are connecting a computer use the stereo connector (green). NOTE: To use DVI with HDMI adapter) and the audio cables...

Owner's Manual - Page 25

...Cycles through the size (aspect ratio) options from the Picture Settings menu Press to turn the sound on and off Push to view the next ...Using Your Remote Control 25 1 Power 2 MENU 3 OK 4 GUIDE 5 PICT 6 SLEEP 7 PREV CH 8 Vol 9 CH down 10 Number buttons 11 - (dash) 12 POP/PBP 13 PIP SEL 14 INPUT 15 Arrow buttons 16 INFO 17 AUDIO 18 WIDE 19 MUTE 20 CH up 21 Vol + 22 ENTER 23 POS 24 SWAP 25 PIP Turns...

Owner's Manual - Page 26

... on your Dell TV: • Power • Channel Up (+) • Channel Down (-) • Volume Up (+) • Volume Down (-) • Mute • Input Select NOTE: Future preprogrammed universal remote controls may be used to find the correct code. • If the remote control has a learning function, you can program universal remote controls to work with your Dell TV in...

Owner's Manual - Page 31

... adjusting the vertical orientation, 0 is at the top of the screen. Using Variable adjusts the TV volume out not the volume on or off and use the SWAP button on the remote control to switch between the two windows. • Use the POS button on the remote to change which corner of the preselected channels. One large...

Owner's Manual - Page 32

....dell.com | support.dell.com FILE LOCATION: E:\Dell\W3706MC_DAO_OM\MC_DAO_proof (050622)\W3706MC_e40.fm NOTE: If the Block Control in the Parental Control menu is enabled, all the sub screens in the PIP/POP/PBP windows. PIP/POP/PBP Compatibility When using POP3 or POP12 the sub screen can select any of the input sources that cannot work...

Owner's Manual - Page 34

... TV switches off closed captioning and set several other CC options. Hold the volume up and the channel up buttons together for individual channels and preset the viewable channels. Select Channel Search to your TV. Select Closed Caption to turn on page 28), and to restore factory settings. DELL CONFIDENTIAL - FOR PROOF ONLY 34 Using the...

Owner's Manual - Page 37

Troubleshooting Your TV 37 For more information on using the TV Menu, see if there is working properly. 7 Reset the original factory defaults. Press Menu button on page 27. 4 Reset the original factory defaults. If you know is a blue or amber light on the remote control, select Picture Settings, and then select Color Temperature. 6 The...

Owner's Manual - Page 38

... select PIP/POP/PBP. Your Dell™ TV offers built-in the TV Menu (see the documentation for the location of the connectors. 5 Reconnect the device using a different connector. Press Menu button on the remote control and select Size. 2 Reset the original factory defaults. For example, if you need to correct the Input Select...

Owner's Manual - Page 39

... screen, press the volume up and channel up buttons on your device. See the documentation for more lines The front panel buttons do not work The picture is selected in the TV Menu. A message appears stating that the TV Menu and buttons are unlocked. 1 Adjust the size settings. Press Menu button on the remote...

Owner's Manual - Page 41

... TV through the screen continually. If your TV screen remains blank, the problem may not support the resolution settings for more information, go to enter the TV Menu, select Image Settings, and then select Auto Adjust. 2 Check the optimal resolution settings. Problem Possible Solution The picture is working correctly, the floating "Dell - You may need to check the...

Owner's Manual - Page 42

...power cable. 3 Check to audio connector on the TV and on the computer. www.dell.com | support.dell.com Problem No audio PIP/POP/PBP not working...properly set. ...turned on. 2 Verify that you see "Using the VGA Connector" on the TV, see a self-test, it means there is a problem with your computer is working properly. 7 Reset the original factory defaults. NOTE: If you know is on the remote...

Owner's Manual - Page 65

... 30 aspect ratio, 32 Audio Setting, 30 B Button lock, 34 unlock, 34 Buttons channel up and down, 5 channels, 23 Enter, 23 Input Source, 5 PIP, 23 power, 5 remote control, 23 Side panel, ...AV2), 7 DVI, 7 HDMI(1,2), 7 location of, 7 power, 7 side panel, 6 S-Video(AV Side), 6 S-Video(AV3/AV4), 7 VGA, 7 D Dell contacting, 47 DVI, 17 F Factory settings restore, 34 H HDMI 1,2 cable, usage, 14 connecting,...

Owner's Manual - Page 66

... amber light, 5 blue light, 5 Power light amber, 5 blue, 5 Problems remote control, 40 TV, 35 R Remote control, 23, 27 batteries, 23 buttons, 23 Learning remote, 26 problems with, 40 using, 23 S Self Test, 41 Settings, 30 setup, 34 Size, 32 Speakers, 10 connecting, 19 Specifications, 43 SRS, 30 support contacting Dell, 47 S-Video AV3/AV4/AV Side connectors...