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Dell Vostro 3560 Support Question

Dell Vostro 3560 Support Question

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Question posted by martinferri on August 30th, 2013

No Power

Nothing happens when I press the power button: no lights, no activity on the screen, no activity anywhere. I have tried swapping out the power cord and the battery but to no avail. Any ideas all?

Current Answers

Answer #1: Posted by prateekk007 on August 31st, 2013 4:19 AM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
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Hi martinferri,

Press the Power Button and check LED indicator. If the system does not power on, connect the AC Adapter to a good known power outlet without connecting it to the laptop and check if the Power LED on the AC Adapter lights up.
If the LED on the AC adapter is not lit without being plugged into the laptop, reseat brick and cable. If the issue still persists, it may be possible that the AC adapter has gone bad. Test with a good known AC adapter.
If the LED on the AC Adapter goes off after connecting to notebook, you might have to replace motherboard or DC port-in. If the LED on the AC adapter is “on” after connecting to laptop, release flea power. Remove external peripherals connected to the laptop and also the AC adapter, take the battery out and hold the power button down for about 30 seconds. Once done, reconnect the AC adapter and put in the battery, check if you can turn the laptop on.

You can also refer to the link mentioned below that might help you:

http://dell.to/19Ve3v4

Please reply if you have further queries.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here


Thanks & Regards
Prateek K


Related Dell Vostro 3560 Manual Pages

User Manual - Page 1

Front View 1. camera status light 4. display 5. Front And Back View Figure 1. camera 3. Dell Support Center Regulatory Model: P34G,P24F Regulatory Type: P34G001,P24F001 2012 - 01 Windows Mobility Center 6. microphone 2. Vostro 3460 - Dell Vostro 3460/3560 Setup And Features Information About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, ...
User Manual - Page 3

... drive 11. fingerprint reader 13. ExpressCard slot 14. battery status light 19. camera 3. Dell Instant Launch Manager 8. touchpad 15. wireless status light 18. hard disk status light 20. touchpad disable LED 22. microphone 2. touchpad buttons (2) 17. network connector 9. power status light 21. Front View 1. Vostro 3560 - Front And Back View Figure 3. display 5. Secure...
User Manual - Page 5

... the AC adapter connector on the computer and to turn on the computer. Figure 6. Figure 7. Connect the network cable (optional). Open the computer display and press the power button to the electrical outlet. Power Button 5 AC Adapter 2. Figure 5. Connect USB devices, such as a mouse or keyboard (optional). Figure 8. Network Connector 3. USB Connector 4.
User Manual - Page 6

... to 240 VAC 3 V CR2032 lithium coin cell Physical Vostro 3460 Height Width Depth Weight (with battery pack and optical drive) Vostro 3560 Height Width Depth Weight (with integrated video card. The following specifications are only those required by region. NOTE: It is available only for computers with battery pack and optical drive) 30.10 mm (1.18...
User Manual - Page 7

... logo, Dell Precision™, Precision ON™, ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are registered trademarks or trademarks of Intel Corporation in this publication is available at www.dell.com/regulatory_compliance for more information on: • Safety best practices • Regulatory certification...
Owner's Manual - Page 2

...™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are either registered trademarks or trademarks of Intel Corporation in the United States and... Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are trademarks of Novell Inc. in the United States and/or other countries...
Owner's Manual - Page 6

...battery before you shut down your operating system, press and hold the power button for about 4 seconds to turn off your computer and attached devices did not automatically turn them off. 6 Press the power button...surface. Turn the computer top-side up. 9. The computer turns off . Remove the main battery. 8. In Windows XP: Click Start → Turn Off Computer → Turn Off . ...
Owner's Manual - Page 18

... the procedures in its compartment. 4. Remove the battery. 3. Press down until the keyboard clicks into place. 5. Installing the Keyboard 1. Removing the Display Hinge Cover 1. Insert the keyboard in After Working Inside Your Computer. Follow ...
Owner's Manual - Page 24

...button cable to the back of the palmrest, press downwards on the computer. 2. Install the: a) display hinge cover b) keyboard c) hard drive d) optical drive e) memory f) base cover g) battery 11. Remove the: a) SD Card b) express card c) battery...to secure the palmrest to the system board. 6. Connect the power button fingerprint cable to the front of the computer that secure the palmrest...
Owner's Manual - Page 53

...or disable integrated devices • Set performance and power management thresholds • Manage your computer hardware ...The boot sequence screen also displays the option to access the System Setup screen. Table 1. 3...pressing key • Bring up the one-time boot menu by pressing key The one-time boot menu displays the devices that you make are : • Removable Drive (if available...
Owner's Manual - Page 54

...'s internal calendar. System Date Allows you view the main screen. Service Tag Displays the service tag of your computer. ... Asset Tag Displays the asset tag of your computer (if available). NOTE: For the standard graphics browser only. Main Options ... (if applicable) or follow the link in the main screen displays a message that prompts you to save any unsaved changes...
Owner's Manual - Page 59

To enter a system setup, press immediately after a power-on or reboot. 1. The System Security screen appears. 2. A password can contain the numbers 0 through 9. - Only lower case letters are valid, upper case letters are allowed: space Re-enter the system password when ...
Owner's Manual - Page 61

...Lights Turns on when you turn on the computer and blinks when the computer is to test your computer. As the computer boots, press...you to: • Run tests automatically or in a power management mode. If you experience a problem with other computers ...before contacting Dell for technical assistance. On the boot menu screen, select the Diagnostics option. Select the device from the ...
Owner's Manual - Page 62

... blinks to complete a power on self test. white light Constantly blinking amber light Fatal battery failure with AC adapter ...available • install that may be emitted by the computer when your laptop. Diagnostic Beep Codes Beep 1 Description BIOS ROM checksum in full charge mode with AC adapter present. Light off Battery in progress of failure. Table 7. Turns on Battery...
Owner's Manual - Page 65

... high definition audio Cirrus Logic CS4213D 65 System Information Feature Description Chipset Intel HM77 Express Chipset DRAM bus width 64-bit Flash EPROM: Vostro 3360 / Vostro 3460 SPI 8 MB Vostro 3560 SPI 6 MB Table 9. Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Description two SODIMM slots 2 GB, 4 GB, 6 GB, or...
Owner's Manual - Page 66

Feature Vostro 3460 / Vostro 3560 Stereo conversion Interface: Internal External Speakers Volume controls Table 12. Communication Feature Network...Mbps Ethernet LAN • internal WLAN Video Feature Video type Data bus: UMA Discrete: Vostro 3460 Vostro 3560 Video controller: UMA Discrete: Vostro 3460 Vostro 3560 Table 13. Camera Feature Camera Resolution Video Resolution (maximum) Table 14.
Owner's Manual - Page 67

... card reader one RJ-45 connector three four NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. The ports are identified in -1 Table 16. Display Feature Type Size: Vostro 3360 Vostro 3460 Vostro 3530 Dimensions: Height Width Diagonal Active area (X/Y) Maximum resolution: Vostro 3360/3460 Vostro 3560 Description HD WLED AG 13.0 inches 14.0 inches 15.0 inches...
Owner's Manual - Page 68

Battery Feature Type: Vostro 3360 Vostro 3460/3560 Dimensions: Height Width Depth Weight Charge time Voltage: 68 Description 200 nits 0° (closed) to ... Brightness Operating angle Refresh rate Minimum Viewing angles: Horizontal Vertical Pixel pitch Table 17. Touchpad Feature Active Area: X-axis Y-axis Table 19. Keyboard Feature Number of keys: Vostro 3360 Vostro 3460/3560 Table 18.
Owner's Manual - Page 69

Feature Vostro 3360 Vostro 3460 / Vostro 3560 Temperature range: Operating Non-Operating Coin-cell battery Table 20. AC Adapter Feature Type: Vostro 3360 / Vostro 3460 / Vostro 3560 with integrated video card Vostro 3460 with discrete video card Vostro 3560 with quad core Input voltage Input current (maximum) Input frequency Output power Output current: 65 W 90 W Rated output voltage Dimensions:...
Owner's Manual - Page 70

... 30.10 mm (1.18 inches) 345.50 mm (13.60 inches) 244.00 mm (9.60 inches) 2.23 kg (4.91 lb) Vostro 3560 32.50 mm (1.27 inches) 375.00 mm (14.76 inches) 259.00 mm (10.19 inches) 2.57 kg (5.66 lb) Description 0 °C to 35 &#...,668 m (-50 ft to 35,000 ft) G1 as defined by ISA-71.04-1985 70 Table 21. Physical Feature Height Width Depth Weight (with battery pack) Table 22.

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