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Dell S2340L Support Question

Dell S2340L Support Question

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Question posted by katrinaharvey10 on September 1st, 2013

Problem With Turning On,power Button Just Flashes

i have a problem with my dell s2340lc flatsreen. the screen has turned off and can no longer get it back on. the power light just flashes i am currently using a 12 volt adapter cable could that be the problem.

Current Answers

Answer #1: Posted by prateekk007 on September 3rd, 2013 7:47 AM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
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Hi katrinaharvey10,

Please follow the steps below and check if it helps:

  • Increase brightness & contrast controls via OSD.
  • Perform monitor self-test feature check.
  • Check for bent or broken pins in the video cable connector.
  • Ensure that the correct input source is selected via the input menu.
  • Run the built-in diagnostics.

In case issue still persists please click below and refer to page number 40 for additional troubleshooting steps:

http://bit.ly/12Ehfe7

Please reply if you have further queries.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.


Thanks & Regards
Prateek K


Related Dell S2340L Manual Pages

User Guide - Page 1

.../S2340L Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Cautions, Warnings NOTE: A NOTE indicates important information that this document to refer to change without the written permission of Dell Inc. Microsoft and Windows are not followed. Environmental Protection Agency. Dell Inc. Model S2240Lc/S2340Lc November...
User Guide - Page 2

... all the components shown below. Monitor Stand Riser Some features or media may not be optional and may be available in certain countries. Back to Contents Page About Your Monitor Dell™ S2240L/S2340L Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality & Pixel Policy Maintenance...
User Guide - Page 4

Product Features The Dell™ S2240L/S2340L flat panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display. Plug and play capability if supported by your system. On-Screen Display (OSD) adjustments for lower resolutions. Dell Display Manager included (comes in the CD attached with the monitor). Dell Display Manager functionality. EPEAT™ Silver compliant...
User Guide - Page 5

Power LED indicator Back View Power On/Off button 3. 1. Function buttons (For more information, see Operating the Monitor) 2.
User Guide - Page 6

... Audio Line-out HDMI connector VGA connector Adapter connector Security lock slot Barcode serial number label Cable clip Stand release button Use Lists the regulatory approvals. Use a security lock with the slot to help secure your computer to the monitor using a VGA cable. Connect your speakers.* To connect your computer to contact Dell for the audio line-out connector...
User Guide - Page 7

... following messages will only function in the normal operation mode. NOTE: Dell S2240L/S2340L monitor is referred to the OSD. Blank - This is ENERGY STAR®-compliance. When any button except power button is pressed in Active-off Horizontal Sync Active Inactive - Bottom View Monitor Specifications The following sections give you have VESA's DPM compliance display card...
User Guide - Page 8

... of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5V 10 GND-sync 11 GND 12 DDC data 13 H - * Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance and contrast...
User Guide - Page 10

...) 1,000 to 1 (typical) 8,000,000 to 1 (typical) * Glare with hard-coating 3H LED light bar system 14 ms(typical) 7 ms(typical) with Overdrive 16.7 mil colors Dell S2340L monitor Active matrix - Plug and Play Capability You can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
User Guide - Page 11

... OUTPUT: 12 VDC / 3.33 A current OUTPUT: 12 VDC / 3.33 A Inrush current 120 V: 30 A (Max.) 240 V: 60 A (Max.) 120 V: 30 A (Max.) 240 V: 60 A (Max.) * Qualified Compatible AC/DC adapters: CAUTION: To avoid damage to 76 Hz (automatic) 1,920 x 1,080 at 60 Hz Electrical Specifications Model number Dell S2240Lmonitor Dell S2340L monitor Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75...
User Guide - Page 12

... Display Modes The following message will be displayed when the monitor has detected that comes packaged together with a failsafe mechanism to use the original power adapter that a wrong power adapter is plugged in the DC socket. The following table lists the preset modes for which Dell guarantees image size and centering: S2240L: Display Mode Horizontal Frequency (kHz...
User Guide - Page 13

...: Model Number Connector type Signal cable type Dimensions: (with stand) Height Width Depth Dell S2240L monitor D-subminiature, blue connector; HDMI Analog: attachable, D-Sub, 15 pins, shipped detached from the monitor 398.90 mm (15.70 inches) 532.20 mm (20.95 inches) 175.80 mm (6.92 inches) 316.20 mm (12.45 inches) 532.20...
User Guide - Page 17

... Blue VGA Cable Do not use both the cables only when they are connected to the corresponding video port on a soft cloth or cushion near the edge of the procedures in place. c. Use both cables on the same computer. Turn off your monitor to the monitor groove. To connect your computer and disconnect the power cable. 2. a. Connecting Your Monitor WARNING: Before...
User Guide - Page 21

Using the Right Side Panel Controls Use the keys on the Right side of the monitor to turn on the monitor. Back to Contents Page Operating the Monitor Dell™ S2240L/S2340L Monitor User's Guide Using the Right Side Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Tilt Power On the Monitor Press the button to adjust the image settings.
User Guide - Page 30

... set the OSD display to adjust the monitor display settings like the brightness, color balance etc. NOTE: Lock function - All buttons are allowed. Only hard unlock (press and hold the button above the power button for 10 seconds) Dynamic dimming activated (The Dynamic dimming feature automatically reduces the screen-brightness level when the displayed image contains...
User Guide - Page 35

When the monitor enters the Power Save mode, the following message before the DDC/CI function is disabled. You will appear depending on the selected input: If you press any button other than the power button the following messages will see the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
User Guide - Page 38

...screen remains dark, run the monitor self-test by performing the following steps: 1. While in Diagnostics In-Store Demo Common Problems Product Specific Problems WARNING: Before you to Contents Page Troubleshooting Dell™ S2240L/S2340L monitor Self-Test Built-in self-test mode, the power LED remains white. Turn off both Digital (black connector) and the Analog (blue connector) cables...
User Guide - Page 39

... screen abnormality you use the previous procedure, check your video controller and computer, because your computer and video card. 4. If your monitor screen remains blank after you are experiencing is an inherent problem with your monitor, or with your monitor is clean (no dust particles on both your monitor and reconnect the video cable; Turn off your computer and the monitor...
User Guide - Page 40

... about common monitor problems you do not detect any abnormalities. 7. Shaky/Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD. Check the video card and computer. Verify that the power button is functioning properly using the built-in green, blue, black, white, and text screens. Eliminate video extension cables. Missing Pixels LCD screen has spots...
User Guide - Page 41

... via OSD. NOTE: When using 'HDMI', the positioning adjustments are not available. Perform monitor self-test feature check to Factory Settings. Restart the computer in Color Settings OSD if the Color Management is turned off. Contact Dell immediately. Adjust R/G/B value in the safe mode. Stuck-on Pixels Brightness Problems LCD screen has bright spots Picture too...
User Guide - Page 42

...) of time Faint shadow from the static image displayed appears on the screen Use the Power Management feature to turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check whether the signal cable is not available. Re-plug the signal cable if necessary. Due to Factory Settings. Back to Check the signal source...

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