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Dell PowerEdge R910 Support Question

Dell PowerEdge R910 Support Question

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Question posted by willisbanksbq92 on March 5th, 2013

Qpi Link Between Cpu 3 And Port 1 Has Been Degraded To Halfwidth.

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Answer #1: Posted by MWatDell on March 5th, 2013 10:52 PM
MWatDell

Member since:
November 17th, 2011

Points: 306,490
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Hi willisbanksbq92

The error indicates there is a QPI initialization error between the CPU #3 and PCI slot #1.

If you are comfortable to troubleshoot, proceed to reseat and swap the CPUs and see how it goes.
Else please log a call with the support team to arrange service.

Here's an user guide for R910, refer to page 59 for more info:-
ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r910_Owner%27s%20Manual_en-us.pdf

MW@DELL

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Related Dell PowerEdge R910 Manual Pages

Glossary - Page 2

...card - ERA - Electrostatic discharge. COMn - CPU - A technology in memory modules that allows the operating system or some specialized function to perform remote, or "out-ofband," server management on the system board. Dynamic Host Configuration...The device names for the serial ports on both the rising and falling pulses of tests for example, handles numeric processing.
Glossary - Page 3

... point-to organize and keep track of electronic chip that can be defined as x horizontal by y vertical pixels by MS-DOS to -point bidirectional serial links intended for plugging in an expansion card. Fahrenheit. A controller that uses the Internet SCSI protocol. In general, I /O - IP - host adapter - The Microsoft® Windows®...
Glossary - Page 4

... about to be sent to or received by a peripheral device travels by wiring dedicated specifically to run much faster than they would with all equipment linked by an IRQ line to the processor. LED - LGA - LOM - LAN on a circuit board with local-bus expansion capability, certain peripheral devices (such as the...
Glossary - Page 6

...system components such as RAM and hard drives. pixel - CPU is associated with the fdisk command. provider - RAC ...is expressed as a diskette drive or keyboard, connected to servers and storage systems in rows and columns to signal the ...sections called partitions with a block of pixels up and down. PowerEdge RAID controller. POST - PXE - NVRAM - An internal or...
Glossary - Page 7

...information supplementing or updating the product's documentation. RAID on the screen. 7 Storage Area Network. An I /O port with software or hardware, that you turn off your system. System event log. SMART - read -only ...enables remote networkattached storage devices to appear to a server to the system BIOS and then display an error message on motherboard. SAS - RAM - SD card -...
Glossary - Page 8

...resolution and color display capabilities than previous standards. TOE - TCP/IP offload engine. uplink port - Universal Serial Bus. SMP - Symmetric multiprocessing. A standard interface that allows you change .... Disk striping writes data across three or more processors connected via a high-bandwidth link and managed by an operating system, where each disk used by changing jumper or switch...
Glossary - Page 15

TCP/IP U-DIMM DDR3 UPS USB USB USB USB USB V VAC VDC VGA VGA 和 SVGA W WH WMI - Windows Management Instrumentation 提供 CIM ZIF CPU I/O 9 USB 15 SNMP SVGA VGA 和 SVGA TCP/IP Internet 协议。 TOE -
Glossary - Page 53

... Baseboard Management Controller BTU British Thermal Unit C - 섭씨 (Celsius CA Certificate Authority CIM Common Information Model) 은 DMTF CIM SNMP MIB cm Centimeter COMn CPU Central Processing Unit DC Direct Current DDR Double-Data Rate DHCP Dynamic Host Configuration Protocol IP DIMM Dual In-line Memory Module DNS Domain Name...
Information Update - Intel Xeon 5600 Series Processors - Page 3

... high utilization of memory operation if a valid memory configuration is enabled. Memory Settings Screen Option Description System Memory Voltage Displays the system memory voltage. Intel QPI Bandwidth Priority (Compute default) Sets the bandwidth priority to Mirror mode, memory mirroring is installed. Recommended for HPC applications. Recommended for HPC applications. C1E...
Information Update - Intel Xeon 5600 Series Processors - Page 4

... the following occurs: • The Intel Xeon 5600 130 W series processor is detected on PowerEdge M610 and M710. For a list of system memory, system X.X GB, System Memory memory... Setup Screen Power Management Power Management Power Management Field CPU Power and Performance Management CPU Power and Performance Management CPU Power and Performance Management Field value OS DBPM System DBPM...
Information Update - Intel Xeon 5600 Series Processors - Page 10

...;明 System Memory Size X.X GB, System Memory Speed: XXX MHz, Voltage: 1.5V or 1.35V This CPU power rating is not supported Non-ECC DIMM detected on DIMM XX II Intel Xeon 5600 130 W • 在 PowerEdge M610 和 M710 Intel Xeon X5677 130 W ECC 启用 Dell BIOS 智能 Turbo 模...
Information Update - Intel Xeon 5600 Series Processors - Page 29

... ECC 2 128 ECC Spare Intel Xeon 5600 Processor Settings 説明 Intel(R) TXT Disabled Trusted Execution Technology(TXT TXT VT & TPM C1E Enabled Intel QPI Bandwidth Priority I/O (Intel QPI HPC Compute す。 Adjacent Cache Line Prefetch Enabled)
Information Update - Intel Xeon 5600 Series Processors - Page 30

... Intel Xeon 5600 POST 説明 System Memory Size X.X GB, System Memory Speed: XXX MHz, ます。 Voltage: 1.5V or 1.35V This CPU power rating is not supported Non-ECC DIMM detected on DIMM XX Intel Xeon 5600 130 W II • PowerEdge M610/M710 で Intel Xeon X5677 130 W 非 ECC
Information Update - Intel Xeon 5600 Series Processors - Page 36

... Xeon 5600 POST 메시지 설명 System Memory Size X.X GB, System Memory Speed: XXX MHz, Voltage: 1.5V or 1.35V This CPU power rating is not supported Non-ECC DIMM detected on DIMM XX II Intel Xeon 5600 130W • PowerEdge M610 및 M710 에서 Intel Xeon X5677 130W ECC
Hardware Owner's Manual - Page 21

...ports on your system, use the "Using the System Setup Program and UEFI Boot Manager" on page 63. Turn on any external devices before attaching a new external device. About Your System 21 NIC Indicator Codes 1 2 1 link indicator 2 activity indicator Indicator Link... driver for Connecting External Devices • Turn off Link indicator is green Indicator Code The NIC is connected ...
Hardware Owner's Manual - Page 40

...power to greater than 24 hours of sustained charge. Check fans. W1228 RAID Controller battery capacity < 24hr. W1628 Performance degraded. If the problem persists, see "Getting Help" on page 203. If problem persists, replace the RAID battery. See ...System Cooling Problems" on page 180. Code Text Causes Corrective Actions W1101 CPU VCACHE Regulator temp exceeding range.
Hardware Owner's Manual - Page 54

..., or SATA particular sector on page 186 for jumper location. See Link Width is y. to the specified SATA port. 54 About Your System See Figure 6-1 for the appropriate drive(s) .... Read fault Requested sector not found . See defective. "Troubleshooting Expansion Actual Link Width Cards" on page 189. faulty system board. Install the NVRAM_CLR jumper ...
Hardware Owner's Manual - Page 58

... the same type. PSU mismatch. See "Getting Help" on page 154. Warning! CPU and memory set to minimum frequencies to use the components. A High Output power supply... are installed, replace them with this power supply. Power required exceeds PSU wattage. Performance degraded. Warning! See "Troubleshooting Power Supplies" on page 163. Check PSU and system configuration...
Hardware Owner's Manual - Page 59

... in a valid configuration. Warning: QPI link Reseat the processors. Ensure that the USB, assembly, hard drive, or hard- Write fault Write fault on the processor processor has bent pins, see "Troubleshooting System Memory" on the processor. Verify that there are properly connected. "Getting Help" on Port and page 148 and "Installing a See between...
Hardware Owner's Manual - Page 175

... the serial device. See "NIC Indicator Codes" on page 21. • If the link indicator does not light, check all troubleshooting fails, see "Getting Help" on the NIC ...the appropriate online diagnostic test. See the NIC's documentation. for any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a comparable device. 4 Turn on each USB device one at...

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