Dell PowerEdge 2900 Support Question
Dell PowerEdge 2900 Support Question
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Question posted by wddbarka on March 18th, 2013
Drivers Installating
my poweredge 2900 cannot detect the hard disks. how can i resolve this problem? should i install some drivers? if so , how should i do it !? thanks for help
Requests for more information
Request from wddbarka on March 18th, 2013 7:59 AM
thanks for help. i want to clarify a point : i didn't yet install an OS ! your suggestion can work in this case ?
thanks for help. i want to clarify a point : i didn't yet install an OS ! your suggestion can work in this case ?
Current Answers
Answer #1: Posted by GeoffatDell on March 18th, 2013 7:38 AM
GeoffatDell
Member since:
June 25th, 2012 Points: 24,740
Member since:
June 25th, 2012 Points: 24,740
You will need the controller drivers to install the OS. Go to support.dell.com, select your model, then OS. Go down the list to SAS RAID, and slect the hard drive version executable. Download and copy to a USB key. Then point to it when loading the OS (2008). If you are installing 2003, you will need Dell's F6 USB Utility so it emulates a floppy disk.
Regards,
Related Dell PowerEdge 2900 Manual Pages
Installing a SATA Optical Drive - Page 3
... "Opening the System" in your Hardware Owner's Manual for specific step instructions.
Installing a SATA Optical Drive
3 Installing a SATA Optical Drive
These instructions apply to Dell™ PowerEdge™ systems to remove the system cover and access any of the optical drive.
6 PowerEdge 2900 and 1900 systems only: Perform the following steps.
See "Removing a SAS Controller...
Installing a SATA Optical Drive - Page 4
... of the optical drive to separate the drive from the drive carrier and install the new SATA drive in the side of the drive into the tray and press the drive down to lock it into place.
The PowerEdge 2900 and 1900 systems do not reuse the interposer board attached to the optical...
Installing a SATA Optical Drive - Page 9
... connect the cable to the SATA connector on the system board. For a PowerEdge 2900, use the SATA_D connector. For a PowerEdge 2900 system, connect to power and turn on the system backplane.
Installing the SATA Optical Drive - For a PowerEdge 1900, use the SATA_B connector.
- See "Installing the Cooling Shroud" in your Hardware Owner's Manual.
6 Replace the fans in...
Installing a SATA Optical Drive - Page 10
... 1900
3
2
4
5 1
1 optical drive 3 SATA data cable 5 SATA power connector on SAS
backplane (PowerEdge 2900 only)
2 SATA power cable 4 SATA connector on system board
8 Reconnect the cables to power and turn on the system and attached peripherals.
10
Installing a SATA Optical Drive SATA Cable Routing in your Hardware Owner's Manual.
10 Reconnect the system...
Hardware Owner's Manual (PDF) - Page 20
... microprocessor is
cleared using either Server
Assistant or the BMC Management
Utility.
Specified microprocessor is in a configuration unsupported by Dell. See
"Troubleshooting the
Microprocessors" on page 123. unsupported configuration
Processors are properly installed. The system BIOS has reported a See "Getting Help" on page 147. If the problem persists, ensure
that your...
Hardware Owner's Manual (PDF) - Page 27
... been cleared. DIMMs sequentially beginning with different cache sizes detected! Redundant memory disabled!
Pairs must be matched in a degraded mode with slot 1.
BIOS Update Attempt Failed! Mismatched or unmatched DIMMs installed; If the problem persists, see "Getting Help" on page 124. If problem persists, see "Troubleshooting System Memory" on page 124.
faulty...
Hardware Owner's Manual (PDF) - Page 30
...diskette. Faulty or improperly installed PCIe card in the System Setup program. System Messages (continued)
Message No boot device available
No boot sector on hard drive
No timer tick ...Setup program, or no boot disk in the specified slot number.
Faulty system board. If the problem persists, see "Getting Help" on hard drive.
Check the hard-drive configuration settings in the...
Hardware Owner's Manual (PDF) - Page 38
... bus, and any installed expansion cards that have keyboards attached.
or 102-key keyboards (does not apply to act as a removal diskette drive. Hard disk allows the USB flash...
USB Flash Drive Type (Auto default) Integrated Devices PCI IRQ Assignment Serial Communication Embedded Server Management System Security
Keyboard NumLock (On default) Report Keyboard Errors (Report default)
Asset Tag...
Hardware Owner's Manual (PDF) - Page 123
... indicators to see "Getting Help" on page 63. Action Ensure that the power supply is functioning properly. See "Troubleshooting a Fan" on page 62. Troubleshooting Your System
123 Troubleshooting a Fan
Problem • System-status indicator is resolved. See "Power Supplies" on page 123. If not, remove the faulty power supply. See "Installing a Power Supply" on...
Hardware Owner's Manual (PDF) - Page 126
...Using Server ...installed. See "Removing an Expansion Card" on page 35.
2 Remove the bezel. d Perform step d through step h in the system. Troubleshooting a Diskette Drive
Problem • Error message indicates a diskette drive problem...is properly connected to see "Getting Help" on page 53. c Remove the memory cooling shroud. If the problem persists, see whether the diskette drive ...
Hardware Owner's Manual (PDF) - Page 130
...problems. Replace the hard-drive carrier.
See "Opening the System" on page 56. e Verify that the power connectors on the SAS backplane(s) are securely seated in their connectors. See "Installing a Hot-Plug Hard Drive" on page 53. If the hard... is resolved, reinstall the hard drive in...Server Administrator Diagnostics" on the system and attached peripherals.
See "Getting Help...
Hardware Owner's Manual (PDF) - Page 133
... A heat sink is installed, see "Getting Help" on page 147.
11 Close the system. See "Opening the System" on page 53. 4 Ensure that each processor.
If the tests fail or the problem persists, continue to the... outlet. 3 Open the system.
See "Using Server Administrator Diagnostics" on page 53. Troubleshooting Your System
133
Action CAUTION: Only trained service technicians are...
Information Update - Page 3
...Performance Features 5 New I/O and Storage Features 5 New Security Features 5
Optional Internal USB Memory Key 6 Installing the Optional Internal USB Memory Key 7
Processor Upgrades - PowerEdge 2900 II and PowerEdge 2900 III Systems 9
System Board Replacement - Contents
PowerEdge 2900 III - Safeguarding Encrypted Data 9
System Message Update 10
LCD Status Messages Update 14
System Setup...
Information Update - Page 9
... BitLocker utility, to create a recovery key during system setup. Safeguarding Encrypted Data
On PowerEdge 2900 III systems using the TPM with an encryption program, you are using Windows Server® 2008, you are prompted to secure the contents of the hard drive.
Information Update
9 Processor Upgrades - Be sure to the 5100 and 5200 series...
Information Update - Page 11
...BIOS failed to the loose;
If the installed expansion card(s). problem persists, see
"Getting Help" in the dedicated PCIe
connector. See "Getting Help" in the Hardware Owner's Manual. PCIe...drive subsystem, hard drive, CD, or hard drive. Information Update
11
card in the
Hardware Owner's Manual. Ensure that all detected during shadowing.
See
or hard-drive subsystem, ...
Information Update - Page 12
... correct expansion slot. System Messages (continued)
Message
Causes
Corrective Actions
PCIe Degraded Link Faulty or improperly
Width Error: Slot n installed PCIe card in the Hardware Owner's Manual.
If the problem persists, see "Getting Help" in
Expected Link
the specified slot.
Check that the RAC cables are connected, and that the RAC card is...
Information Update - Page 23
...not affected.)
• If an Intel Xeon 54xx processor is installed in a system running RHEL Version 3 Update 9, incorrect processor information...PowerEdge 2900 and 2900 II systems, but not by the PowerEdge 2900 III system. Older releases of operating systems on RHEL 3 Update 8 and SLES 9 SP4. SATA Optical Drive Support on RHEL3 and SLES9
SATA optical drives are supported on the Server OS Install...
Information Update - Page 48
Microsoft Windows 2000
System Build and Update Utility Microsoft® Windows® 2000 将位于 Server OS Install PowerEdge 2900 和 2900 II PowerEdge 2900 III
Customize Log output file pathname USB
1-3
48
信息更新
Information Update - Page 133
...; cat/sys/devices/system/cpu/cpuxx/cpufreq/scaling_ cur_freq
• RHEL 3 9 Intel Xeon 54xx proc/cpuinfo
RHEL 4
Microsoft Windows 2000
System Build and Update Utility Server OS Install OS OS Microsoft® Windows® 2000 PowerEdge 2900/2900 II OS PowerEdge 2900 III
133
Information Update - Page 160
.../cpu/cpuxx/cpufreq/scaling_ cur_freq
• Intel Xeon 54xx RHEL 버전 3 9 proc/cpuinfo
RHEL 4 Update
Microsoft Windows 2000
Microsoft® Windows® 2000 이 Server OS Install(서버 OS PowerEdge 2900 III 대신 PowerEdge 2900 및 2900 II
USB
160
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