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Question posted by oscarluk on November 24th, 2015

Front Panel Phone Jack No Output

optiplex 9020,no output at the front panel phone jack,but the rear panel phone jack is normal

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Answer #1: Posted by TommyKervz on November 24th, 2015 2:44 AM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

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The card jack might be defected or not properly plugged from the motherboard.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Dell OptiPlex 9020 AIO Manual Pages

Owner's Manual - Page 1

Dell OptiPlex 9020 AIO Owner's Manual Regulatory Model: W04C Regulatory Type: W04C002

Owner's Manual - Page 4

... (Graphics Card)...34 Installing the Heat Sink (Graphics Card)...35 Removing the Antenna Module...36 Installing the Antenna Module...37 Removing the Display Panel...37 Installing the Display Panel...39 Removing the Camera...40 Installing the Camera...41 3 System Setup...43 Boot Sequence...43 Navigation Keys...43 System Setup Options...44 Updating...

Owner's Manual - Page 10

power-supply fan 13. optical drive Removing the VESA Stand 1. input/output (I/O) board shield 12. power-supply fan bracket 14. Follow the procedures in Before Working Inside Your Computer. 2. NOTE: To avoid damaging the VESA stand cover, ...

Owner's Manual - Page 12

... Inside Your Computer. Remove the: a) VESA stand b) back cover 12 Lift the cover and remove it from the computer using the notches near the input/output (I /O) panel. 2. Place the cover on the back of the computer using the notches near the input...

Owner's Manual - Page 26

Remove the screws that secure the I /O board shield. 5. Removing the I /O panel away from the computer. 4. Remove the screws that secure the power connector to the I /O board shield to the chassis. Remove the: a) VESA stand b) back cover c) ...

Owner's Manual - Page 27

6. Disconnect the power-connector cable from the computer. 7. Flip the input/output (I/O) board shield and remove it from the system board. 27

Owner's Manual - Page 28

Place the I /O panel on the computer. 3. Tighten the screws that secure the I /O shield. 5. Connect... bracket d) back cover e) VESA stand 7. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) input/output (I /O Board Shield 1. Removing the Power Supply Unit (PSU) 1. Follow the procedures in the computer. 28 Unthread the cable from the system ...

Owner's Manual - Page 29

Install: a) power-supply fan b) input/output (I/O) board shield c) system-board shield d) VESA mount bracket e) back cover f) VESA stand 29 Remove the screws that secure the PSU to the chassis. 3. Tighten the ...

Owner's Manual - Page 32

... Board 1. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) memory f) optical drive g) hard drive h) heat-sink assembly i) power supply unit j) input/output (I/O) board shield k) converter board l) power-supply fan 3. Remove the screws that are connected to the computer. 5. Lift and remove the system board from the chassis.

Owner's Manual - Page 34

...board shield e) memory f) optical drive g) hard drive h) heat-sink assembly i) power supply unit j) input/output (I /O) board shield d) power supply unit e) heat-sink assembly f) hard drive g) optical drive h) ... mount bracket k) back cover l) VESA stand 5. Connect all the cables to the base panel. 4. Removing the Heat Sink (Graphics Card) 1. Follow the procedures in Before Working Inside...

Owner's Manual - Page 36

d) input/output (I /O) board shield f) WLAN card g) optical drive h) hard drive i) intrusion switch j) power and on-...secure the antenna module to the chassis. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) input/output (I /O) board shield e) power supply unit f) heat-sink assembly g) hard drive h) optical drive i) memory j) system-board shield k) VESA ...

Owner's Manual - Page 37

Removing the Display Panel 1. Follow the procedures in After Working Inside Your Computer. Follow the ...f) converter board g) power and on-screen display (OSD) buttons board h) intrusion switch i) hard drive j) optical drive k) WLAN card l) input/output (I /O) board shield f) WLAN card g) optical drive h) hard drive i) intrusion switch j) power and on the chassis. 2. Installing the Antenna...

Owner's Manual - Page 38

... LVDS cable from the chassis. 5. Remove the screws that secure the base panel to the chassis. NOTE: These instructions are valid only for non-touch computers. Lift the base panel from the display panel. Lift the display panel from the chassis. 38 For touch computers, the display panel should be disassembled in a clean-room environment. 3.

Owner's Manual - Page 39

... to the chassis. 5. Install: a) system board b) antenna module c) speakers d) processor fan e) heat-sink assembly 39 Installing the Display Panel 1. Tighten the screws to secure the base panel to the display panel. 6. Tighten the screws to secure the display bracket to the display panel. Remove the screws that secure the display bracket to the display...

Owner's Manual - Page 40

...: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) input/output (I /O) board shield o) system-board shield p) VESA mount bracket q) back cover r) VESA...-screen display (OSD) buttons board j) intrusion switch k) hard drive l) optical drive m) WLAN card n) input/output (I /O) board shield f) WLAN card g) optical drive h) hard drive i) intrusion switch j) power and on-screen...

Owner's Manual - Page 41

... Inside Your Computer. 41 Installing the Camera 1. Install: a) display panel b) system board c) power-supply fan d) heat-sink assembly e) power supply unit f) processor fan g) converter board h) power and on-screen display (OSD) buttons board i) intrusion switch j) hard drive k) optical drive l) WLAN card m) input/output (I/O) board shield n) system-board shield o) VESA mount bracket p) back...

Setup And Features Information Tech Sheet - Page 1

Front View Figure 1. microphone (left) 2. Dell OptiPlex 9020 AlO Setup And Features Information About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death. camera (optional) 3. Front View 1. camera tilt wheel (touch screen) / camera slide bar (non-touch screen) Regulatory Model: W04C Regulatory Type: W04C002 2013 - 02

Setup And Features Information Tech Sheet - Page 2

...microphone (right) NOTE: The location of microphone varies in the non-touch version. 6. stand Figure 2. security cable slot 3. microphone connector 7. display 7. Back View 1. back panel connectors 2. optical drive (optional) Back View 8. VESA cover 4. headphone connector optical drive eject button 9. hard-drive activity light 11. USB 3.0 connectors (2) 6. 4. power button...

Setup And Features Information Tech Sheet - Page 3

..., read the safety information that shipped with your computer. line-out connector 5. HDMI-out connector 6. power connector 10. USB 3.0 connector 8. USB 3.0 connector 13. Back Panel View Figure 3. power-supply diagnostic button 3. USB 2.0 connectors (2) 12. mouse connector 9. USB Connection 3 Figure 4. VGA-out connector 4. USB 2.0 connectors (2) 7. keyboard connector Quick Setup...

Statement of Volatility - Page 1

... from the component. SMSC5555 Panel EDID U29 Non-volatile memory, 1024 No N/A & setting in the TPM module. System memory XMM1,3 size will depend on -chip RAM. June 2013 Stores CMOS information. Statement of data and tells you how to two modules must be connectors: populated. The Dell OptiPlex 9020 AIO contains both volatile and...