Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by robofin on January 22nd, 2015
How To Hook Up Dell Optiplex 360 Monitor
have rebuilt opt360 tried 2 monitors what am i dong wrong
Current Answers
Answer #1: Posted by TechSupport101 on January 22nd, 2015 12:23 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Refer to the Setup and Quick Reference Guide here
Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer. Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2
... subject to Microsoft® Windows® operating systems are registered trademarks of Dell Inc.; Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are either trademarks or registered trademarks of Dell Inc. Other trademarks and trade names may be authorized by Dell under license; Microsoft, Windows, Windows Vista, and the Windows Vista start...
Setup and Quick Reference Guide - Page 4
Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating System 45 Using...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 13
...: Before you did not order them. 1 Connect the monitor using only one of the procedures in this section, follow the safety instructions that shipped with your computer. NOTE: Some devices may not be included if you begin any of the following cables: • Dual monitor Y-adapter cable • White DVI cable •...
Setup and Quick Reference Guide - Page 17
Setting Up Your Computer
17
5 Connect the power cable(s). 6 Press the power buttons on the monitor and the computer.
Setup and Quick Reference Guide - Page 24
... Next.
4 On the Which computer is this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To ...Completing the Collection Phase screen appears.
7 Click Finish. screen, select the method you want to the Dell™ Knowledge Base document may not be available in certain countries.
24
Setting Up Your Computer
screen, ...
Setup and Quick Reference Guide - Page 37
...and fix the problem(s). • If an error message occurs in a program, see www.dell.com/regulatory_compliance. Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click ... in the search field and press
to system messages, see your Service Manual on support.dell.com .
Power Problems
CAUTION: Before working inside your computer, read the safety information that...
Setup and Quick Reference Guide - Page 38
...securely connected to the system board power connector (see your Service Manual on support.dell.com. Some possible causes of interference are securely connected to resume normal operation. The computer is ...in your Service Manual at support.dell.com).
• Ensure that the display is connected and powered on.
• If ...
Setup and Quick Reference Guide - Page 39
...with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). Mini Tower ...Computer" on page 41).
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
Troubleshooting Tips
39 Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell...
Setup and Quick Reference Guide - Page 41
... your computer and try again.
For more information about the Dell Support Utility, click the question mark (?) at the top of your computing environment. If the Dell Support icon does ...Microsoft® Windows® desktop, and then shut down your computer. NOTE: If the Dell Support Utility is connected to support.dell.com and download the software. Dell Diagnostics
CAUTION: Before you...
Setup and Quick Reference Guide - Page 42
...wait until you want to start the Dell Diagnostics from the menu that you see the Microsoft® Windows® desktop; If
multiple versions are listed, ...Dell Diagnostics Main Menu appears, select the test that appears and press .
5 Type 1 to run, and follow the instructions on the screen
42
Troubleshooting Tips NOTE: The next steps change the boot sequence for your computer and try...
Setup and Quick Reference Guide - Page 43
... a Previous Device Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer might not work correctly.
Setup and Quick Reference Guide - Page 44
... new driver. If it does not, start Windows Explorer, click your first time using the Drivers and Utilities media, try the following:
• Windows Device Driver Rollback (see "Returning to step 2. If not, go to a Previous Device... resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
Setup and Quick Reference Guide - Page 45
... driver files. 7 Click the name of the device for which you are installing the driver (for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your computer to an earlier operating state without affecting data files. Restoring Your Operating System
You can use it to restore...
Setup and Quick Reference Guide - Page 46
... if System Restore did not resolve your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the computer. 2 When the Dell logo appears, press several times to the Windows Classic view. otherwise, contact your operating system problem. Starting System Restore 1 Click Start . 2 In the Start Search...
Setup and Quick Reference Guide - Page 48
... Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; This selection changes the boot sequence for one time only.
6 Press any open programs. 2 ... appears, wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again.
5 When the boot device list appears, ...
Setup and Quick Reference Guide - Page 49
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be ... located on your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to your computer or advanced technical-reference material...
Setup and Quick Reference Guide - Page 53
... questions most frequently asked by Dell customers about their laptop and desktop computers. • Dell Support e-mail addresses: mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses: apmarketing@dell.com (Asian/Pacific countries only...
Setup and Quick Reference Guide - Page 59
...monitor, 13 network, 18 network cable, 16 power cables, 17
contacting Dell, 51, 57
D
Dell contacting, 51, 57 software updates, 41 Support Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell...from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service ...
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