Dell 2355DN Support Question
Dell 2355DN Support Question
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Question posted by Anonymous-121717 on September 30th, 2013
How Can I Scan Docs To My Printer When It Says My Smtp Server Is Not Connected?
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Current Answers
Answer #1: Posted by bernadette2013 on September 30th, 2013 11:03 AM
bernadette2013
Member since:
September 7th, 2013 Points: 485,260
Member since:
September 7th, 2013 Points: 485,260
Use the Printer Configuration Web Tool to configure the printer. Begin by enter the IP address of your printer into your browser. It will bring up the Printer Configuration Web Tool. Select Email Alert from the left side. For Gmail, enter the following:
Primary SMTP Gateway: aspmx.l.google.com
SMTP Port Number: 25
Email Send Authentication: *invalid
SMTP Login User: <your gmail email address>
SMTP Login Password: <your password>
Re-enter SMTP Login Password: <your password>
Pop3 Server Address: pop.gmail.com
Pop User Name: <your gmail email address>
Pop User Password: <your password>
Re-enter Pop User Password: <your password>
Reply Address: <your gmail email address>
Now try to scan your document.
Solution found here http://en.community.dell.com/support-forums/peripherals/f/3528/t/18942326.aspx
Hope this solution helps.
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Related Dell 2355DN Manual Pages
User Guide - Page 11
... 142 Using SmarThru Office 143
Scanning Using Dell Scan Manager 146 About Dell Scan Manager 146 Setting scan information in Dell Scan Manager 146
Scanning to a PC Application 148
Scanning and Sending an Email 149
Scanning and Sending to SMB Server 150
Scanning and Sending to FTP Server 151
Scanning and Sending Custom Email 152
Scan to Fax Server 153
Scanning Using the Windows Image...
User Guide - Page 12
...Changing Default Settings 170
Networking
About Sharing the Printer on a Network 172 Locally-shared Printer 172 Wired Network-connected Printer 172 Printing Across a Network 172
Setting Up the Locally Shared Printer 172 In Windows 2000/XP/Server 2003/Server 2008/Vista/ 7/ Server 2008 R2. . . . 172
Setting Up a Network-connected Printer 176 1 Via Network Administration Programs 176 2 Via the...
User Guide - Page 18
...available options.
10. : Start a job.
5. b The Software and Documentation CD contains Dell printer drivers, Scan drivers, Printer Settings Utility, Set IP, Macintosh driver, Linux driver, Dell Toner Management System, SmarThru Office and... according to the Dell 2355dn Laser MFP, ensure that you to open the printer tray, covers, doors, and options. Scan: Enters the scan menu. 4. Quick Reference...
User Guide - Page 38
..., Belgium, Italy, France, and Switzerland), connect the telephone or answering machine as shown in length. 1 Ensure that the printer, computer, and any other attached devices are sold separately. You will need to your computer using a USB cable. Connecting the Printer Cable
Connecting the printer Locally Local printer refers to a printer connected to buy a USB 2.0-compliant cable that...
User Guide - Page 41
....
See "Testing Fax line connection". 5 Your printer returns to set up the machine or use the machine's functions. Dell 2355dn Laser MFP Menu Functions
The...Scan Local PC
Fax Manual Send
ECO Copy
Network PC
Speed Dial Send
Book Copy
Send Email
Group Dial Send
Collate Copy
SMB
Delayed Send
Auto Fit Copy
FTP
Priority Send
Clone Copy
Custom Email
Auto Send
Poster Copy
Fax Server...
User Guide - Page 52
... be programmed: • SMTP Server Setup • SMTP Client Setup • Email Alert Setup • LDAP Server Setup The following information can customize the from, to carry out fax server settings.
Through this menu the following features can be appended at the end of an attachment. Default Scan Resolution
Select the default scanning resolution. Attachment Type
Default...
User Guide - Page 142
...SmarThru Office Scanning Using Dell Scan Manager Scanning to a PC Application Scanning and Sending an Email Scanning and Sending to SMB Server Scanning and Sending to FTP Server Scanning and Sending Custom Email Scan to Fax Server Scanning Using the Windows Image Acquisition (WIA) Driver Scanning to the USB Memory Managing the USB Memory Scan to Email Setup Scanning by a network connection Setting...
User Guide - Page 154
... screen or the operator panel)
The printer begins scanning and then sends the fax.
153 First, the printer sends the scanned data to configure the network settings. To use fax server features as scan to e-mail, you first need to the fax server. See "Dell Printer Configuration Web Tool" for network parameters.
1 Press Scan from the home screen. 2 Press...
User Guide - Page 161
... Scanning to E-mail and Fax Forward to E-mail addresses, you to specify the maximum size of the SMTP
server. Default To Address You can set the printer to.../right arrows until the submenu item you to access an SMTP server for network parameters. See "Setting Up a Network-connected Printer" for outgoing mail. • SMTP Server: Enables you want appears. 6 Enter the required information ...
User Guide - Page 162
....
Scanning by a network connection
If you have connected your machine to a network and set up network parameters correctly, you must set the printer to forward all of your machine. 2 Click Email Settings Authentication. 3 Select User Authentication. 4 Enter your scan destination: • Registering as an authorized user for scanning to Email • Setting up SMTP server for scanning to...
User Guide - Page 163
... next to Anonymous if you want to permit unauthorized persons to access
the SMB server. This name
will be displayed on your SMTP Server Login Name, SMTP Server Password, SMTP Server
Connection Timeout, and Maximun Message Size. 6 Click Submit.
Setting up an SMB server To scan and send an image as an email attachment, you need to set up network...
User Guide - Page 173
... Panel → Hardware → Devices and Printers. 2 Double-click your printer icon. 3 Click the Printer menu and point to install the Dell 2355dn Laser MFP software on the network. The printer can be shared by other users on the network through a Windows 2000, XP, Server 2003, Server 2008, Vista, Windows 7, or Server 2008 R2 network printer connection. Printing Across a Network
Whether...
User Guide - Page 175
..., and then click Install or Connect. For Windows XP/Server 2003, click the Start button and point to their programs much faster. When a test page prints successfully, printer installation is complete. For Windows 7, click the Start button and click Control Panel → Hardware and Sound → Devices and Printers. If the printer is not listed, type...
User Guide - Page 177
... allows you to:
Configure the network parameters necessary for the printer to connect to use it via TCP/IP & IPP on the printer to various network environments.
2 Via the Operator Panel
You can configure your printer's print server settings and manage it as your network printer. Protocols can be set up by the following two methods...
User Guide - Page 216
.... 5 Double-click the Installer icon. 6 Enter the password and click OK.
215
UnInstall the scan driver
1 Insert the Software and Documentation CD which came with your printer into the CD-ROM drive.
2 Double-click CD-ROM icon that you connect your Macintosh desktop. 3 Double-click the MAC_Installer folder. 4 Double-click the MAC_Printer folder...
User Guide - Page 278
... duplex unit.
Change to the available server. Email Job is completed Connection with error :
DNS Error
There is a problem in DNS. Email Job is completed with error :
Memory Full
The memory is server failed. Remove data in duplex unit Paper has jammed during duplex printing.
Paper jam in SMTP. Clear the jam.
Configure the...
User Guide - Page 294
... printing data.
Then restart
your computer and try again. • The printer cable may be improperly connected or the power may be off. • The scanner driver is not...Scanning has failed."
• There may be a copying or printing job in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. For example, your computer screen:
• "Device...
User Guide - Page 296
...check the connection and/or whether an error has occurred. Common Linux Problems
Condition The printer doesn't print. If not, please, invoke Add new printer wizard to gain control over the device. For...scanning application.
• Check if the MFP port is the case, you should open MFP ports configuration and select the port assigned to the same MFP port is allowed to set up your printer...
Service Manual - Page 76
...
The mail size is larger than the supported size by SMTP server. If the problem persists, refer to the troubleshooting for your printer. Check if the connection between the LSU and the main board is connected properly.
- Divide your printer.
Fax Job is completed with The printer has a communication
error : Line Error
problem.
Check that the phone...
Service Manual - Page 78
... Almost Empty Replace Toner
The toner cartridge is no paper in SMTP with error : Authentication authentication. Replace the toner cartridge with a new one for the programmed interval to the available server.
Email Job is completed with error : Server Connection Error
Connection with the SMPT server failed.
[yyy] is empty or open
There is empty.
OR Contact...
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