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Compaq Presario CQ62-400 Support Question

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Question posted by piperiam on March 28th, 2013

Blank Screen, No Movement

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Current Answers

Answer #1: Posted by tintinb on April 3rd, 2013 6:21 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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There are actually many causes of computer black screen problem. Some of these are provided below.
  • Corrupted Boot Sector
  • USB Still Attached
  • New Hardware
  • Not Enough Power
  • Faulty Ram
  • Display Adapter Error
You can find possible solutions for these issues from the following links.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Compaq Presario CQ62-400 Manual Pages

Resolving Start Up and No Boot Problems Checklist - Page 1

... available to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is a device conflict or failure. Connect a different AC power adapter and remove battery. Symptom: LEDs blink or computer beeps but computer fails to the notebook. HP Notebook PCs - If there is no battery or AC power...
Resolving Start Up and No Boot Problems Checklist - Page 2

... black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS... starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart...
Notebook Essentials - Windows 7 - Page 5

... 11 Turning off the computer 12 Chapter 3: Troubleshooting Troubleshooting resources 13 Quick troubleshooting 13 The computer is unable to start up 13 The computer screen is blank 14 Software is functioning abnormally 14 The computer is on but not responding 14 The computer is unusually warm 14 An external device is not...
Notebook Essentials - Windows 7 - Page 13

... enabling or disabling Windows Firewall, choose to the Internet in any of these steps: 1. Notebook Essentials 7 To access the Windows Connect to the Internet wizard and instructions for using the ... an Internet account and would like to an existing wireless network, follow the instructions on the screen. Click the network icon in the notification area, at the far right of ISP providers is...
Notebook Essentials - Windows 7 - Page 15

...router installation, contact the router manufacturer. ✎ It is off, turn it on -screen instructions. Then follow the on . 2. If the wireless computer is on securing your ... wireless network, refer to set up a new network. Connect your wireless network. d. Notebook Essentials 9 This will need technical assistance during the router setup, record the information and ...
Notebook Essentials - Windows 7 - Page 17

... Manager, and then click Recovery Manager. 2. Follow the on-screen instructions. ■ Software on the manufacturer's Web site. Notebook Essentials 11 Click the name of ready-to-use programs or to...these steps: 1. Important updates to Help and Support. Locating and installing software Software on -screen instructions. ✎ Restart the computer if you are prompted to do so. ✎ ...
Notebook Essentials - Windows 7 - Page 18

...right corner of unsaved information. ■ Press ctrl+alt+delete. Then, in the loss of the screen, click the Shut down button. ■ Press and hold the power button for at least 5 ...seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Chapter 2: What's next? Click Start, and then click Shut Down. Save your work and ...
Notebook Essentials - Windows 7 - Page 20

...all devices. For information about using this procedure, refer to display the image on the computer screen. To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation... a vent is blocked. 14 Notebook Essentials Then, in Chapter 2. Chapter 3: Troubleshooting The computer screen is blank If the screen is blank but you have not turned off the display.
Notebook Essentials - Windows 7 - Page 21

...rugs or clothing, to contact the skin or a soft surface, such as expected, follow the on-screen instructions. ■ Be sure that the lights are on. ■ Disconnect and then reconnect all ... AC adapter comply with the operating system. ■ Be sure that the computer is blue. Notebook Essentials 15 Chapter 3: Troubleshooting If you are using the computer. Å WARNING: To reduce ...
Notebook Essentials - Windows 7 - Page 23

... program before you have a much higher capacity than CDs. DVDs have finished creating the recovery discs. Create these discs are purchased separately. Follow the on-screen instructions. Notebook Essentials 17 To create a set of recovery discs: 1. Appendix A: Backup and recovery Tools provided by the operating system and HP Recovery Manager software are...
Notebook Essentials - Windows 7 - Page 24

... Display the screen. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the screen and paste the image into the optical drive of the computer. 18 Notebook Essentials Appendix ...■ When backing up (boot) the computer in case of system instability or failure. The screen shot can back up your information to an optional external hard drive, a network drive, or ...
Notebook Essentials - Windows 7 - Page 25

... connected to AC power before you start the backup process. ✎ The backup process may be prompted for your computer. Notebook Essentials 19 You may take over an hour, depending on -screen instructions to set up and create a backup. ✎ Windows® includes the User Account Control feature to Help and Support...
Notebook Essentials - Windows 7 - Page 26

..., and then click System. 2. Click the System Protection tab. 4. Follow the on -screen instructions. A system restore point allows you are creating a system restore point. You also...pane, click System protection. 3. Create a system restore point 1. Follow the on -screen instructions. 20 Notebook Essentials Appendix A: Backup and recovery Using system restore points When you back up your system...
Notebook Essentials - Windows 7 - Page 27

... works from a dedicated recovery partition (select models only) on -screen instructions. For more information on these built-in repair features, such...discs to repair or restore the system if you experience system failure or instability. Recovering using Recovery Manager. Notebook Essentials 21 However, if your computer. Insert the first recovery disc into the optical drive and restart ...
Notebook Essentials - Windows 7 - Page 33

... up customized window, toolbar, and menu bar settings 18 backup suggestions 18 blank screen, troubleshooting 14 broadband Internet access 6 C cables and cords modem 6 power...devices, external, troubleshooting 15 dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices...
Notebook Essentials - Windows 7 - Page 34

... considerations 5, 15 specifications 23 troubleshooting 14 TouchPad, cleaning 25 traveling with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 ... network connection 7 wireless network problems, troubleshooting 15 work habits 5 workstation setup 5 Notebook Essentials
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1

Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number: 602633-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11

1 Product description Category Product name Processors Chipset Graphics Panel Memory Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete Compaq Presario CQ62 Notebook PC X X HP G62 Notebook PC Intel® Core™ i7-620M Processor (4M cache, X X 2.66 GHz, SC turbo up to 3.33 GHz) Intel Core i5-540M Processor (3M cache, 2.53 X X ...
Notebook PC User Guide - Windows 7 - Page 84

...when it . 4. Select Advanced Settings > Monitor tab. 3. Hold the disc by gently pressing down on a blank area of the desktop: 1. Close the disc tray, and then place the disc in a protective case. Click ...off the Internet. ◦ Change the color properties of the computer desktop, and then select Screen resolution. 2. 3. Confirm that the Use AutoPlay for all media and devices check box is...
Notebook PC User Guide - Windows 7 - Page 85

...speed and try again. ● If you want to Start > Help and Support. Right-click on a blank area of burning a disc does not begin, or it stops before completion ● Be sure that all ...in the System area, click Device Manager. 3. The process of the computer desktop, and then select Screen resolution. CyberLink PowerDVD is also available from the HP Web site at http://www.hp.com. Then in...

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