Canon imageFORMULA DR-M140 Document Scanner Support Question
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Question posted by hudsonjh on October 31st, 2012
Double Feed
error message double paper feed has occurred, check document and scan again.
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Related Canon imageFORMULA DR-M140 Document Scanner Manual Pages
User Manual - Page 3
...or registered trademarks of the Document Scanner. However, the TM and ® symbols are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
• imageFORMULA is a trademark of ..., FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. DR-M140: Model M111121
Trademarks
• Canon and the Canon logo are either registered trademarks or ...
User Manual - Page 32
Indicator of the operating panel. Double feed detection error code
5 To use the double feed detection ignore function, open
the [Others] tab and select the [Rapid recovery system]
check box. Also, a message screen is detected during scanning, document feeding stops when the double fed documents are ejected. For example, the following error code is displayed in the Job No.
When ...
User Manual - Page 33
... driver settings screen and enable the skew detection function beforehand. The following error code is used, the scanner will stop a scanning operation automatically when it detects a skewed document that exceeds a fixed angle, thereby preventing damage to continue scanning. Double feed detection error code
Also, the [Rapid Recovery System] screen appears to enable you to specify whether to...
User Manual - Page 35
... Programs] - [Canon DR-M140] - [DR-M140 CaptureOnTouch]. • When [Make CaptureOnTouch resident] is CaptureOnTouch?
This method allows you to a specified folder. Scanning methods
Scanning with CaptureOnTouch
What is turned on by using a set procedure. Double-click (CaptureOnTouch icon) in a specified application.
Save to folder Save the file to scan a document with a simple...
User Manual - Page 37
...in the top screen.
Hint
If a document is scanned when [Enable continuous scanning] is set to the scanner settings.
B Specify whether to scan the document in addition to [ON], the Continuous Scanning screen (see p. 43) appears when the scanning of the document starts. If an error message appears due to enable continuous scanning.
When scanning is finished. A B A Specify whether to...
User Manual - Page 40
... set [Check output after scanning] to [ON], you can check the output settings after all the pages of the document are scanned. When [Enable continuous scanning] is in progress, the number of Select Scan Job. • When output methods apart from [Attach to E-mail] or [Print] are output according to insufficient memory while scanning is scanned.
If an error message appears...
User Manual - Page 49
If an error message appears due to start scanning. To continue scanning, add a document and click [Continue Scanning] To stop because of insufficient memory.
6 Configure the scanning conditions. (See p. 50)
10 If the placed document is in the [Scan] menu.
9 Configure the save destination, the name of the file to be
saved and the file format, and then click [Save...
User Manual - Page 65
... with the consumable parts included in the scanner that records the number of
[Reduction ratio adjustment]. Replacing Consumable Parts
The feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. See p. 80 for details about the exchange roller kit.
If this message begins to replace the rollers is displayed...
User Manual - Page 69
... Start button, and then click [All Programs],
[Canon DR-M140], and [Canon imageFORMULA Utility]. Auto Power Off Setting
The scanner automatically turns off if 4 hours elapse without scanning or another operation being performed. imageFORMULA Utility starts.
4 Click the [Maintenance] tab and then select [Reset].
3 Click [Canon DR-M140 USB] and click [Properties]. The counter for [Current Rollers...
User Manual - Page 71
... not turn on .
Problem 3 Documents feed askew (scanned images are not scanned even when the Duplex scanner driver setting is [Skip Blank Page], documents with very little black may not support the scanner. Pages are skipped due to the document double feeding, see "Problem 7 Documents jam (or double-feed)".
Problem 1 The scanner will always result in scanned images. If the problem...
User Manual - Page 72
... increases if any of JPEG format.
If an error message appears due to insufficient memory while scanning is in TIFF format, even if the file type is selected as the feeding method on the scanner driver's setting screen, a scanning operation will not continue after all of the documents are set to the application by turning off [Moire...
Reference Guide - Page 5
DR-M140...in the United States and other countries.
• imageFORMULA is a registered trademark of their respective owners. CANON... THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING ...reproduced or transmitted in this document is a trademark and/or registered trademarks of the Document Scanner. 0-00-DR-M140_RG_UK.book Page 5 ...
Reference Guide - Page 31
... [Canon DR-M140] - [DR-M140 CaptureOnTouch]. • When [Make CaptureOnTouch resident] is selected as jobs, and then scan a document by selecting a job from the scanner's operating panel. Operating the scanner with a simple operation by just following the instructions on the screen.
Scan First
Scan a document and then select the output method.
Double-click (CaptureOnTouch...
Reference Guide - Page 33
... insufficient memory while scanning is finished, click [Next step]. 0-00-DR-M140_RG_UK.book Page 33 Monday, August 8, 2011 5:15 PM
3 Set the scan method in parts, select [ON] to enable continuous scanning. If an error message appears due to the scanner settings.
The document is finished, the Output settings screen appears.
33
When scanning of pages scanned is displayed in...
Reference Guide - Page 36
... the Start button.
While scanning is set to scan another document, place the document in addition to [ON]
The Continuous Scanning screen (see p. 39) appears when all the pages of all the documents is displayed in the scanner and then click [Scan]. The document is in progress, the number of insufficient memory. If an error message appears due to the registered...
Reference Guide - Page 42
..., exit the application and try scanning again using different scanning condition settings.
10 If the placed document is removed, the scan will be
saved and the file format, and then click [Save] to insufficient memory while scanning is in the [File] menu.
42 If an error message appears due to start scanning. 0-00-DR-M140_RG_UK.book Page 42 Monday...
Reference Guide - Page 43
... an exchange roller kit and replace the worn parts with scanning. 0-00-DR-M140_RG_UK.book Page 43 Monday, August 8, 2011 5:15 PM
Daily Maintenance
Replacing Consumable Parts
The feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. If this message begins to replace the rollers is displayed when the...
Reference Guide - Page 48
... available USB cables.
(5) If the scanner is connected to the computer via a USB hub, try removing the hub and connecting directly to the document double feeding, see "Problem 7 Documents jam (or double-feed)". In CaptureOnTouch and CapturePerfect, executing a job for which single-sided (simplex) scanning is registered will not turn on .
0-00-DR-M140_RG_UK.book Page 48 Monday, August...
Reference Guide - Page 49
... [Save all of JPEG format. reduce the resolution or page size) and then try scanning again.
Solutions
When [Panel-Feeding] or [Automatic Feeding] is specified as JPEG format.
If an error message appears due to [Detect automatically] in the scanner driver, documents detected as black and white are automatically saved in TIFF format, even if the file...
Reference Guide - Page 50
... 0-00-DR-M140_RG_UK.book Page 50 Monday, August 8, 2011 5:15 PM
Clearing Paper Jams and Skewed Documents
When paper jams and skewed documents are detected during scanning, use the following error codes are displayed in the operating panel when the upper unit is interrupted. CAUTION Be careful when removing jammed paper. Skew detection error code
When a paper jam or double feed occurs during...
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