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Canon CanoScan 4200F Support Question

Canon CanoScan 4200F Support Question

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Question posted by mickminnion on September 28th, 2016

Error Code 2,177,0

My canoscan 4200F has stopped generating a preview, just a blank page. I uninstalled and re installed the driver and associated programmes from the installation disc, and now get the message "Problem with scanner. Error 2,177,0. I cannot find a list of error codes for this scanner, so can anybody help? My OS is XP.

Current Answers

Answer #1: Posted by techyagent on September 29th, 2016 1:17 AM
This answer was accepted by the poster of the original question.
techyagent

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Canon Error Code 2,177,0 when trying to Preview scan

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: http://www.tune-up.com/download/ just click download, you don't need to give them your email address.

1. Save these on C:

2. Remove the USB cable from your scanner - make sure it is unplugged.

3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Thanks


Techygirl

Related Canon CanoScan 4200F Manual Pages

CanoScan 4200F Quick Start Guide - Page 1

... p.10 Scanning Film p.11 Please read this guide before connecting the scanner to install the software programs before operating this scanner. Unlock the Scanning Unit 5 p. After you finish reading this guide, store it in a safe place for future reference. 1 Connect the Scanner 6 p. Try Scanning 7 p. Install the Software 4 p. English Quick Start Guide Be sure to the...
CanoScan 4200F Quick Start Guide - Page 2

...to view it , the Scanning Guide icon will appear on the CanoScan Setup Utility CD-ROM. The socket-outlet shall be installed near the equipment and shall be required under law to obtain ...can install this manual onto the hard disk together with the bundled software, and how to solve problems when they occur. Use of their respective companies. It describes how to utilize the scanner with...
CanoScan 4200F Quick Start Guide - Page 3

... to load images from the scanner. Adobe Acrobat Reader (25 MB) - English Check the Package Contents Scanner and Accessories Check the Package Contents CanoScan 4200F USB Interface Cable AC Adapter Film...8226; Additional Documents • CanoScan Setup Utility CD-ROM • Approximately 200 MB of hard disk space on your computer is required to install all the programs. Additional free...
CanoScan 4200F Quick Start Guide - Page 4

... 2000 Professional with multiple user accounts, you should log on with an administrator user name when installing or uninstalling software programs. 1 Turn the computer on -screen messages to continue the installation. • In a few cases, your language, the CanoScan Setup Utility main menu will restart. 7 After Windows restarts, remove the CD-ROM from the drive...
CanoScan 4200F Quick Start Guide - Page 5

... the Scanning Unit • Unlock the scanning unit before connecting the scanner to set the lock. 1 Peel the seals off the scanner. 2 Gently turn the scanner over. 3 Slide the lock switch toward the lock mark ( ). 5 If it is left locked, a malfunction or other problem may be unable to the computer. You may occur. •...
CanoScan 4200F Quick Start Guide - Page 6

... problems. 6 AC Adapter Small Square Connector • The scanner does not have a power switch. The power is activated as soon as the AC adapter is connected to the USB 1.1 port on Windows XP, do not worry if the "HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub" message appears. Connect the Scanner...
CanoScan 4200F Quick Start Guide - Page 8

...]. The image is in progress. 7 Select the [Destination]. If you select a different scanner or a digital camera. 4 Click the Acquire icon and select [Acquire]. When [Print]...Color)/Newspaper (B&W)/Document (Grayscale). 6 Click [Preview]. After calibration, the preview scan will start and gradually display the image. Select your scanner model name and click the [Select] button ...
CanoScan 4200F Quick Start Guide - Page 9

... it . Click the [File] menu and select [Save As]. in the PhotoStudio window • If the scanner does not perform as described above, read the "Troubleshooting" section of the paper for each software program on the CanoScan Setup Utility CD-ROM. 9 You can select Flexible, 640 x 480, 800 x 600, 1024 x 768, 1600...
CanoScan 4200F Quick Start Guide - Page 10

.... The scanner will be attached in CanoScan Toolbox. ...scanner or the PDF button in a new message window. This step is easy to a new e-mail message: 1 Press the [E-MAIL] button. 2 The [E-mail software selection] dialog will scan the item. The e-mail software will start and the scanned image will print. • The printer driver should be installed and the printer should be installed...
CanoScan 4200F Quick Start Guide - Page 11

...and cdovetirltstohtehFaitlmit doesn't close, then c press down Guide outward and lift it with this scanner. Slide the protective sheet up to insert the film into the Film Guide built into place... the lever at the Film 11 English Scanning Film You can purchase the Accessory Kit for CanoScan 4200F (CSAK-4200F) if the protective sheet or Film Guide are lost or damaged. 2 Remove the Film ...
CanoScan 4200F Quick Start Guide - Page 14

... step 4 on page 7. 2 Start ScanGear CS. When [Print] is selected, the output resolution is set to include. 6 Select the [Destination]. ScanGear CS will display the preview image(s). 5 Place a check mark beside the number(s) of each frame you wish to 300 dpi. Scanning Film Scanning Film The following options for films. Negative...
CanoScan 4200F Quick Start Guide - Page 15

...software programs, read the "Troubleshooting" section of the paper for each software program on the CanoScan Setup Utility CD-ROM. 15 Scanning Film 9 Save the scanned image. English 7 Select ...When the scan is recommended) and click [Save]. 10Click the close it. • If the scanner does not perform as described above, read the Scanning Guide or the user guides (PDF format manuals...
CanoScan 4200F Quick Start Guide - Page 16

...; Adaptec XHUB4PLUS • Adaptec XHUB7PLUS For installation procedures, please read the instructions that have ...Preview Speed*3 Color Grayscale Color Grayscale, B&W Color, GrayScale, B&W Interface Maximum Document Size Film Type/Number of Frames Scanner Buttons Operating Range Temperature Humidity Power Requirements Power Consumption Maximum Exterior Dimensions Weight CanoScan 4200F...
CanoScan 4200F Quick Start Guide - Page 17

...: CanoScan 4200F Serial Number (on the back of the equipment): • About the Computer Used Manufacturer: CPU: Memory Capacity (RAM): Hard Disk Capacity: OS: Windows XP Me Monitor Type: Printer: Type of products with the scanner, you will expire five years after production ceases. If any problems occur with functions that this information when...

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