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Canon imageCLASS MF5550 Support Question

Canon imageCLASS MF5550 Support Question

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Question posted by leoaguinaga on August 2nd, 2017

My Canon Mf 5550 Printer Shows 'scan Unit Error' On The Lcd Screen.

The printer does not work at all.

Current Answers

Answer #1: Posted by waelsaidani1 on August 3rd, 2017 3:38 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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Press the Stop/Reset button to dismiss the error, then take the actions described below.
  • Make sure that the print head alignment sheet is set in the correct position and orientation on the Platen Glass.

Related Canon imageCLASS MF5550 Manual Pages

imageCLASS MF5500 Facsimile Guide - Page 11

...is not present, installation cannot occur. 3. A dedicated extension off a PBX unit without "Call Waiting" can be installed by the telephone company. Do not connect...fax error. The line should be connected to an outlet or power line shared with the imageCLASS MF5550. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE Canon ...
imageCLASS MF5500 Facsimile Guide - Page 14

...extension off a PBX unit without "Camp On"...-C modular jack (USOC code), which may cause a fax error. Order a normal business line from copiers, heaters, air conditioners... they send non-standard signals to individual telephones for Canon Facsimile Equipment A. The rated value is recommended if available...imageCLASS MF5550. C. If the RJ11-C jack is not present, installation cannot occur. 3.
imageCLASS MF5500 Facsimile Guide - Page 20

... Coded Dial COPY Alarm In Use Status Monitor Clear FAX SCAN Menu Start Stop/Reset Set Enlarge / Reduce Exposure Image ... the machine has a problem such as a paper jam. (The error message is off the hook. For keys not described here, see ...Scroll through the selections so you can see Chapter 1, "Introduction," in the LCD.) f FAX key Switches the standby display to the Fax mode. c Receive ...
imageCLASS MF5500 Facsimile Guide - Page 27

Ex: Canon :A ➞ USER SETTINGS 2.UNIT NAME For details on how to enter or delete characters, see "Guidelines for Entering Numbers, Letters, and Symbols," on p. 2-1. 6 Press [ ] or [ ] to select ➞ press [...
imageCLASS MF5500 Facsimile Guide - Page 46

... 11 12 Receive Mode Pause Redial Coded Dial COPY Alarm In Use Status Monitor Clear FAX SCAN Menu Start Stop/Reset Set Enlarge / Reduce Exposure Image Quality Collate Energy Saver 1 GHI...ABC DEF 23 JKL MNO 56 TUV WXYZ 89 SYMBOLS 0 Sending Faxes Ex: T E L = 01 905xxxxxxx Canon FRANCE The number registered under that one -touch speed dialing key (01 to 12) to delete the last ...
imageCLASS MF5500 Facsimile Guide - Page 63

...information. Reports and Lists 6 CHAPTER This chapter explains how to print a report only when an error occurs. p. 3-10 CODED DIAL LIST Lists the fax/telephone numbers and names registered for one-...settings and recipients registered in the machine. Summary of Reports and Lists The table below shows the reports and lists that can also manually set the machine p. 6-6 to print ...
imageCLASS MF5500 Facsimile Guide - Page 64

... the Additions and Corrections for the manually sent faxes. Transaction mode Error correction mode transaction Error code* [Stop/Reset] was pressed during transaction Transaction duration * See "Error Codes," in an ACTIVITY REPORT are listed chronologically. 12/03 2003 17:28 FAX 1234567 CANON 001 ACTIVITY REPORT ST. ACTIVITY REPORT Printing the ACTIVITY REPORT By...
imageCLASS MF5500 Facsimile Guide - Page 66

... REPORT) after sending a document. TIME 12/03 17:52 TIME USE 2 PGS. 4 R E S U LT OK 6 Reports and Lists ERROR TX REPORT 12/03 2003 17:21 FAX 1234567 CANON ERROR TX REPORT TX FUNCTION WAS NOT COMPLETED RECIPIENT ADDRESS ST. R E S U LT 20 545 8545 12/03 17:21 1 1 NG 001 0x21 OK: Transmission successful...
imageCLASS MF5500 Facsimile Guide - Page 68

...; press [Set]. 4 Press [ ] or [ ] to print an RX REPORT. 12/03 2003 17:52 FAX 1234567 CANON 001 RX REPORT RECEPTION OK RECIPIENT ADDRESS ST. You can disable printing the report. Alternatively, you can set not to select &#... it receives a document, or only when an error occurs. Adjusting the RX REPORT Setting The machine can print an RX (reception) report after receiving a ...
imageCLASS MF5500 Facsimile Guide - Page 79

...," in the Basic Guide 7 Faxed images are in poor condition, you have them make sure the scanning glass of "Menu Descriptions," on p. 8-7.) Q Is the correct paper loaded in the Basic Guide....machine does not support ECM, the document is loaded in the Basic Guide. A ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the telephone lines ...
imageCLASS MF5500 Facsimile Guide - Page 89

...UNIT NAME 3. TEL LINE TYPE 1. The basic operation settings in the Fax mode can be registered. Enables/disables automatic printing of a reception report. Menu Descriptions 8-5 Machine Settings RX REPORT OUTPUT NO PRINT ERROR... speed dialing codes. The telephone line is printed. TX REPORT PRINT ERROR ONLY OUTPUT YES OUTPUT NO 2. Registers the other party's name (...
imageCLASS MF5500 Facsimile Guide - Page 99

...Success, NY 11042, U.S.A. Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10, 47807 Krefeld, Germany CANON ITALIA S.p.A. LTD 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia CANON SINGAPORE PTE. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. LTD. 79 Anson Road...
imageCLASS MF5500 Series Basic Guide - Page 4

... 1 Introduction Chapter 2 Paper Handling Chapter 3 Document Handling Chapter 4 Printing from Your Computer Chapter 5 Copying Chapter 6 Scanning Chapter 7 System Monitor Chapter 8 Maintenance Chapter 9 Troubleshooting Chapter 10 Machine Settings Chapter 11 Appendix Includes the specifications of inaccuracies... improving our products, if you need an exact specification, please contact Canon.
imageCLASS MF5500 Series Basic Guide - Page 7

...5-10 When Placing a Document on the Platen Glass 5-11 Chapter 6 Scanning Before Scanning 6-1 Scanning Methods 6-2 Using [SCAN] on the Operation Panel 6-2 More Information 6-3 Chapter 7 System Monitor ... RX Job 7-3 Chapter 8 Maintenance Periodic Cleaning 8-1 Cleaning the Exterior 8-2 Cleaning the Scanning Area 8-2 Cleaning the ADF Area 8-3 When to Replace the Cartridge 8-4 Print Yield ...
imageCLASS MF5500 Series Basic Guide - Page 12

...; guidelines for energy efficiency. Compliance is an open system in the United States. Class I laser product under the U.S. CDRH Regulations The Center for laser...and Radiological Health (CDRH) of fice equipment, such as computers, displays, printers, facsimiles, and copiers. The targeted products are uniform among participating nations. Since ..., Canon USA, Inc.
imageCLASS MF5500 Series Basic Guide - Page 23

...-purpose feeder Used when printing paper one by one manually. Main Components of the Machine 1 This section describes the main components of the machine. ■ MF5550 Front View Introduction a b c d e f g h i a ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning unit. c Document output tray Documents come out here.
imageCLASS MF5500 Series Basic Guide - Page 55

Scanning unit 3 NOTE When documents are not loaded in the ADF, the scanning unit moves to scan it. When documents are loaded in the ADF, the scanning unit moves to the position shown above and stays there. Document Handling 3-6 Setting Up Documents The Paper Path of the ADF 1 2 The machine scans documents 3 from the first page.
imageCLASS MF5500 Series Basic Guide - Page 110

... PRINTER Cause Remedy A problem has occurred in the Facsimile Guide. Reduce the length of multiple page documents on p. 3-1.) Then reset the machine by opening the front cover and then closing it encounters an error. For the messages related to copy and print functions. Remedy Remove the document you are displayed in the LCD...
imageCLASS MF5500 Series Basic Guide - Page 111

...Load LTR-size paper in the ADF. If and appear while scanning documents using the ADF, the document being scanned stops in the cassette or multi-purpose feeder. (See "...your computer. In this case, press [Set] to delete the current print job. 9-10 LCD Messages PRINTER DATA ERROR Cause A problem has occurred in the cassette or multi-purpose feeder. INSTALL CARTRIDGE ↔ TONER...
imageCLASS MF5500 Series Basic Guide - Page 134

... type, 2-2 weight, 2-2 Print quality problems, 9-16 Print yield, 8-5 PRINTER DATA ERROR message, 9-10 Printing areas, 2-3 beforehand, 4-1 canceling, 4-4 documents, ...4-3 problems, 9-18 Problems cannot solve, 9-21 copying, 9-15 document, 3-2 general, 9-20 paper feeding, 9-12 print quality, 9-16 printing, 9-18 scanning...

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