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Canon imagePROGRAF iPF8300 Support Question

Canon imagePROGRAF iPF8300 Support Question

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Question posted by alchemy89706 on April 13th, 2017

Canon Ipf-8300 Multi-sensor Unit Error.

When the plotter is turned on, the "Multi-sensor Unit error" message is displayed. Says to turn off and turn back on, but has the same message over and over. Will replacement of the mult-sensor unit fix the problem?

Current Answers

Answer #1: Posted by Odin on April 13th, 2017 12:04 PM
This answer was accepted by the poster of the original question.
Odin

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Yes, replacement of the muti-sensor unit should fix.


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Answer #2: Posted by BusterDoogen on April 13th, 2017 12:15 PM
BusterDoogen

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October 30th, 2011

Points: 28,565,447
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Hardware error. 03130031-2F32, if turnig the unit off/on doesn't reset the error then check the environment for interference from outside light. if that isn't the issue. you should replace the multi sensor unit.

I hope this is helpful to you!

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Related Canon imagePROGRAF iPF8300 Manual Pages

iPF8300 User Manual ver.1.20 - Page 16

... ...1070 Cannot print over a network 1069 Cannot connect the printer to check the maintenance cartridge are sent 1054 Ink Filling.. is displayed ...1054 The display screen indicates Agitating ...1055 The printer stops during a print job 1056 An error message is shown on the Display Screen ...1056 The printer ejects blank, unprinted paper ...1056 Problems with the printing quality...
iPF8300 User Manual ver.1.20 - Page 940

... and follow the instructions on the screen. (See "Preparing to Transfer the Printer.") →P.1031 Not displayed during a warning message that the remaining Maintenance Cartridge capacity is already set to continue with printing even if an error occurs with the Media Take-up Unit. Indicates the firmware version, serial number, and interface information. Menu Change...
iPF8300 User Manual ver.1.20 - Page 943

With Status Print, information is displayed. 4. You will need at least four sheets. 2. The Set./Adj. Menu is printed regarding the printer firmware version, various settings, and the status of consumables. Canon imagePROGRAF iPFxxxx Status Print Printer model iPF8300 Firm Boot MIT(DBF) MIT(DB) S/N Firmware version Boot ROM version MIT database format version MIT database ...
iPF8300 User Manual ver.1.20 - Page 1074

... sure the Printhead is damaged. Contact your Canon dealer for the printer and try printing again. The Printhead nozzles are clogged. A print job was received from Rolls.") →P.789 (See "Loading and Printing on the Display Screen iPF8300 Corrective Action Check the error message and take action as necessary. (See "Error Messages →P.1079 .") Remove the used during...
iPF8300 User Manual ver.1.20 - Page 1097

... a number 1098 Multi-sensor error ...1108 No ink left...1094 No ink tank loaded...1096 No Maintenance Cartridge capacity...1102 No maintenance cartridge...1102 No sheets...1088 No x printhead (x is L, R, or not displayed 1101 Not much ink is empty...1095 Insufficient paper for borderless printing 1092 Paper size not detected...1084 iPF8300 13 1079 xxxxxxxx...
iPF8300 User Manual ver.1.20 - Page 1099

...iPF8300 Paper mismatch Replace the paper as follows and perform adjustment again. 1. Replace the paper. (See "Loading and Printing on Sheets.") →P.6 The printer now starts printing the test pattern. Error Message > Messages regarding paper > Messages... position...1091 Rewinding error...1091 Media take-up unit ready...1091 Turn on the media take-up unit...1092 Borderless printng ...
iPF8300 User Manual ver.1.20 - Page 1103

...the Printer.") →P.777 If this error recurs after you may run out during the print job and you reload the roll, remove the Roll Holder from the page on the Display ...1026 Insufficient paper for job Cause The printer has received a print job longer than the amount of the document. 13 1085 iPF8300 Insufficient paper for job Error Message > Messages regarding paper > Cause Because the ...
iPF8300 User Manual ver.1.20 - Page 1104

... "Loading Rolls in the Printer.") →P.777 iPF8300 This paper cannot be used . Either change the printer driver Paper Source setting or replace the paper with a roll that is too large for the print job, and then try printing again. (See "Removing the Roll from the Media Take-up Unit, replace the roll with paper long...
iPF8300 User Manual ver.1.20 - Page 1106

... using a roll with the Media Take-up Unit, but no sheet is loaded. Press the OK...Printer.") →P.786 (See "Loading and Printing on the Display Screen, press the OK button. Corrective Action Press ▲ or ▼ to stop printing. 13 1088 Regular printing is selected, but a roll is loaded. iPF8300 Load a sheet, and then print. (See "Loading and Printing on which the error...
iPF8300 User Manual ver.1.20 - Page 1108

...Unit may be damaged. Load paper. 3. Lower the Release Lever. 4. Lift the Top Cover and remove the foreign object. 2. For details on which the error occurred. (See "Loading Rolls in the Printer.") →P.777 1. is shown on the Display...on which the error occurred. If "Not finished printing. If "Not finished printing. Corrective Action 1. Error Message > Messages regarding paper > ...
iPF8300 User Manual ver.1.20 - Page 1109

... your Canon dealer for assistance. If the error occurs again, turn off the printer and wait a while before the roll was removed. Wipe the sensor with ...Unit sensor is some foreign object near the sensor. A paper jam has occurred and the roll cannot be detected. Press the OK button to 17 mm (0.7 in the Printer.") →P.777 The Media Take-up Unit. Error Message > Messages...
iPF8300 User Manual ver.1.20 - Page 1110

Error Message > Messages regarding paper > Turn...Replace the paper with paper compatible for Take-up unit. Use each type of Paper.") →P.768 Select None when you have set Detect Mismatch in the Printer.") →P.777 The printer... select Stop Printing, and then press the OK button. 2. Turn the Media Take-up unit. iPF8300 Press ▲ or ▼ to select Print With Border,...
iPF8300 User Manual ver.1.20 - Page 1115

...error. 2. Excessive temperature or humidity. Also note that is compatible with color calibration. Error Message > Messages regarding printing or adjustment > Messages... printer and causing the sensor ...printer is faint.") →P.1057 Press the OK button to clear the error. Adjustment cannot be shining on the recommended environmental conditions, see the Paper Reference Guide. iPF8300...
iPF8300 User Manual ver.1.20 - Page 1124

... (x represents a number) iPF8300 However, you may have occurred. The paper was used during a print job. Corrective Action Turn off the printer, and contact your Canon dealer for parts replacement...1107 Parts replacement time has passed...1107 Unknown file...1107 Calibration There is a problem with the print job. Error Message > Other Messages > Other Messages GARO Wxxxx (x represents...
iPF8300 User Manual ver.1.20 - Page 1126

... exposed to malfunction. Corrective Action Press the OK button and cancel calibration. iPF8300 Error Message > Other Messages > Calibration There is a problem with the multi-sensor. Contact your Canon dealer for assistance. The performance of a sensor inside the printer may be impaired. Contact your Canon dealer for assistance. 13 1108 Calibration There is a problem with the...
iPF8300 Basic Guide No.2 - Page 33

...; Cannot detect papr • Cannot execute this command. Error Messages Respond to the right. (xx represents a number) • Multi-sensor error • No ink left. • No ink tank loaded. • No maintenance cartridge. • No Maintenance Cartridge capacity. • No sheets. • No x printhead (x is L, R, or not displayed) • Not much ink is left. •...
iPF8300 Basic Guide No.2 - Page 36

... the multi-sensor. After removing the roll, load and print on a sheet of the type and size of paper feed. Contact with the Media Take-up to clear the error, and then adjust the feed amount manually. (→"Manual Banding Adjustment (Adj. You are clogged. Execute Adj. is shown on which the error occurred. Error Messages Error Message...
iPF8300 Basic Guide No.2 - Page 37

... press the OK button to resume printing. Either change the printer driver Paper Source setting or replace the paper with color calibration. Error Message Excessive temperature or humidity. Otherwise, you may be able to malfunction. Remove the printed document from the Media Take-up Unit, replace the roll with color calibration. (→"Types of the document...
iPF8300 Basic Guide No.2 - Page 42

...Multi-sensor error Cause Corrective Action There is not used when may be rewound. the Media Take-up Unit sensor is out of range of a sensor Contact your Canon dealer for personal boxes in the Printer) The Media Take-up unit. Error Messages Error Message... Turn on the printer's hard disk. The Media Take-up Unit sensor and the roll cannot be detected. causing the sensor ...
iPF8300 Basic Guide No.2 - Page 49

... not using paper that various environmental conditions are sheets left on the Display Screen, press the OK button. Reload the paper. (→ , Loading Sheets in the Printer) (→ , Loading Rolls in the Printer) The Release Lever is shown on the Ejection Guide. 1. Error Messages Error Message Cannot feed paper. is a foreign object by the Output Tray, obstructing...

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