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Canon iP3500 Support Question

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Question posted by todd280 on February 7th, 2014

Printer Won't Print Any Color

I have a canon pixma ip3500 and it won't print any color. I've changed the ink, print head, done cleaning and deep cleaning did a reset. Nothing worked. Help

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Answer #1: Posted by Odin on February 7th, 2014 7:05 PM

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Go to http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=15783, and scroll down to When the output is not normal.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon iP3500 Manual Pages

iP3500 series Quick Start Guide - Page 5

... 19 About PictBridge Print Settings 21 Routine Maintenance 23 Replacing an Ink Tank 23 Keeping the Best Printing Results 28 When Printing Becomes Faint or Colors Are Incorrect 29 Printing the Nozzle Check Pattern 30 Examining the Nozzle Check Pattern ...........32 Print Head Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52...

iP3500 series Quick Start Guide - Page 6

..." on page 64. 2 Turn on and off the printer when no print data is installed. z The Print Head and ink tanks are not complete, follow your setup sheet to complete...printer before printing. The POWER lamp flashes green, and changes to steady, non-flashing light. Set this setting in the Maintenance sheet of the printer driver in Windows®, and in the Canon IJ Printer Utility on the printer...

iP3500 series Quick Start Guide - Page 27

... Printing Becomes Faint or Colors Are Incorrect" on page 29. „ Getting the Ink Status Information You can confirm the status of ink tanks in the correct order indicated by the label on the Print Head Holder. z Ink lamp is flashing Flashing slowly (at around 3-second intervals) ......Repeats Ink is empty. You can confirm the status of the printer...

iP3500 series Quick Start Guide - Page 29

... may not operate properly when it out in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to stop or move it immediately. „ Replacing Ink Tanks When ink tanks run out of consumables. Do not leave the printer with new ones. z Do not touch the metallic parts inside the printer. z Once you when to the right. Routine...

iP3500 series Quick Start Guide - Page 31

... any other operations until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. (1) Important The printer cannot be used unless all the ink tanks are installed. 6 Close the Top Cover. (3) (2) Note z If the ALARM lamp still flashes orange after replacing the ink tank, Print Head Cleaning is closed, see "ALARM Lamp...

iP3500 series Quick Start Guide - Page 32

... the following cases; - Numerous nozzles are installed in color, or perform Print Head Cleaning, about once a month to turn off the printer, the printer automatically puts a protective cap on the paper in the following . Note z Ink may blur depending on the Print Head to prevent the ink from the wall outlet. Printed area is traced stained with a highlight pen or paint...

iP3500 series Quick Start Guide - Page 33

... colors are incorrect even if ink remains in the printer driver settings. If not, see "ALARM Lamp Flashes Orange" on page 64. Step 1 See "Printing the Nozzle Check Pattern" on page 38. Contact your Canon Service representative. z Increase the Print Quality setting in the ink tanks, the print head nozzles are missing or if white streaks appear Step 2 See "Print Head Cleaning...

iP3500 series Quick Start Guide - Page 34

... the Top Cover while printing. For details on -screen manual. 3 Open the printer properties dialog box. 4 Print the Nozzle Check Pattern. (1) Click the Maintenance tab. (2) Click Nozzle Check. (3) Confirm the displayed message and click Print Check Pattern. Set the Paper Thickness Lever to determine whether the ink ejects properly from the print head nozzles. Do not open...

iP3500 series Quick Start Guide - Page 36

... (2) patterns have white streaks, the Color print head nozzle needs cleaning. See "Print Head Cleaning" on the Pattern Check dialog box. See "Replacing an Ink Tank" on your platform. To proceed to cleaning of the Windows or Macintosh Print Head Cleaning procedure, depending on page 23. 1 Confirm the printed nozzle check pattern. (1) (2) (1) If lines of ink is insufficient. Note The nozzle...

iP3500 series Quick Start Guide - Page 37

... displays the items to be cleaned from the printer itself, using the RESUME/CANCEL button. 1. Routine Maintenance 33 Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. Make sure that the printer is on -screen manual. Hold down the RESUME/CANCEL button until Print Head Cleaning finishes. Print Head Cleaning Clean the Print Head if lines are missing...

iP3500 series Quick Start Guide - Page 38

... and set the Paper Thickness Lever to "Front View" in "Main Components" of ink is displayed after performing steps 4 and 5 twice, try Print Head Deep Cleaning. Note The nozzle check pattern will appear. 1 Make sure that the printer is on page 32. Print Head Cleaning starts when the POWER lamp starts flashing green. The nozzle check pattern is selected...

iP3500 series Quick Start Guide - Page 40

... your Canon Service representative. 36 Routine Maintenance Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 100 seconds. Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is not printed properly, replace the ink tank of that color. Print Head Deep Cleaning starts...

iP3500 series Quick Start Guide - Page 41

... extend the Output Tray Extension. 3 Open the Canon IJ Printer Utility dialog box. 4 Start Print Head Deep Cleaning. (1) Make sure that color. Note Clicking Initial Check Items displays the items to be checked before deep cleaning. 5 Check the condition of the Print Head. (3) (4) (1) Load a sheet of that Cleaning is not printed properly, replace the ink tank of A4 or Letter-sized plain...

iP3500 series Quick Start Guide - Page 42

...paper. 2 Open the Front Tray and extend the Output Tray Extension. 3 Open the printer properties dialog box. 4 Print the pattern. (1) Click the Maintenance tab. (1) (2) Click Print Head Alignment. (2) (3) Confirm the displayed message and click Print Head Alignment. Important You cannot print the print head alignment pattern if paper of A4 or Letter-sized plain paper in the Rear Tray...

iP3500 series Quick Start Guide - Page 45

...Output Tray Extension. 3 Open the Canon IJ Printer Utility dialog box. 4 Print the pattern. (1) Select Test Print in the pop-up menu. (2) Click Print Head Alignment. (1) (2) (3) Confirm the displayed message and click Print Head Alignment. The print alignment pattern is loaded. Note Clicking Print Alignment Value prints the current settings and finishes Print Head Alignment. The dialog for...

iP3500 series Quick Start Guide - Page 60

... in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. The media is not peeled off and the air hole is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. Contact your Canon Service representative. If ruled lines are printed misaligned or print results are otherwise unsatisfactory, see "Getting the Ink Status...

iP3500 series Quick Start Guide - Page 64

... Deep Cleaning, turn off the printer and perform Print Head Deep Cleaning again after performing Print Head Deep Cleaning twice The Print Head may be damaged. The protective film is empty. Contact your Canon Service representative. If the problem is still not resolved after 24 hours or later. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 29. Ink...

iP3500 series Quick Start Guide - Page 68

... in the appropriate positions. The number of flashes indicates the type of each ink tank. Count the flashes and take the appropriate action to replace a particular part of the printer.) Important Canon recommends that you want to hold the ink used during Print Head Cleaning, for service as soon as follows: z If the lamp on page 23...

iP3500 series Easy Setup Instructions - Page 1

.... Be careful not to the center. Photo Printer Important When cleaning the exterior of the protective cap - Protective Cap Do not press! For details on the bottom of the ink tank. b Align the paper stack against the inner face of the printer. The Print Head Holder moves to the colored label. Ink Port Electrical Contacts Important • Do...

iP3500 series Easy Setup Instructions - Page 2

...PIXMA Extended Survey Program screen appears, confirm the message. If you cannot go to the next procedure after 2 minutes, refer to proceed the installation. f When the list of Canon printers.... registered in the Quick Start Guide. Refer to "Aligning the Print Head" in case you may need to align the Print Head. m When the Installation completed successfully screen appears, click Exit....