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Canon PIXMA MX300 Support Question

Canon PIXMA MX300 Support Question

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Question posted by lombekampamba on January 22nd, 2013

Error 5b00

Morning my printer Canon Pixma 300 is giving  an error CHECK PRINTER 5B00, WHAT OS WRONG OR WHAT CAN I DO TO FIX IT.  

Current Answers

Answer #1: Posted by tintinb on January 22nd, 2013 2:53 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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To solve the Canon PIXMA MX300 printer error 5b00, you can follow these steps:

Printer and computer is RAM base structure.

They cannot record any memory without battery.

please follow the steps with screwdrivers

1. Unplug the printer (NO power or any connection)
2. Flip the whole thing Up side down
3. At the bottom, you can see there are screws
4. they are for the generator of the power supply
5. Take them away 
6. And slowly take away the "brown" box”
7. Then you will see a power cord links with printer
8. Use a very small driver to release it with real care
9. Leave it for 30 minutes
10. Put it back together .... done

After that
Also, from other, but work....
The reset procedure (for canon MP130) is:-
Turn on the machine
(1) Press MENU
(2) Press SCAN COPY SCAN to enter service mode
(3) USE > to got to NVRAM ACCESS
(4) set ABS-M LEVEL to 0
(5) set ABS-P LEVEL to 0
(6) Press STOP to EXIT
DONE !

This steps are from the source below:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Canon PIXMA MX300 Manual Pages

MX300 series Quick Start Guide - Page 4

... be understood to change without the prior written consent of Microsoft Corporation. has determined that it will be an easy-to-use guide to your Canon PIXMA MX300 series Office All-In-One. All information regarding the accuracy thereof. No representation is made regarding non...
MX300 series Quick Start Guide - Page 5

...Becomes Faint or Colors Are Incorrect 57 Printing the Nozzle Check Pattern 58 Examining the Nozzle Check Pattern ...........59 Print Head Cleaning 60 Print Head Deep... Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error...
MX300 series Quick Start Guide - Page 6

... when there are documents stored in the machine's memory. (4) FAX button Switches the machine to fax mode. (5) Alarm lamp Lights or flashes orange when an error, such as fax/telephone numbers and characters. (10) Redial/Pause button Redials the last number called using the Numeric buttons. Before turning on and off.
MX300 series Quick Start Guide - Page 7

..., media type, and image correction settings. (20) FAX Quality button Sets the scan contrast and resolution of copies. Dismisses the error message and resumes the machine's normal operation after resolving a printing error or removing jammed paper. (17) [ (-) and ] (+) buttons Scroll through menu selections, and increase or decrease the number of the fax...
MX300 series Quick Start Guide - Page 10

...using the machine connected to print. z The machine is displayed on the LCD, see "An Error Message Is Displayed on the LCD" on page 76. 2 If you are unsent faxes stored ... z The FINE Cartridges are installed. Important If the Alarm lamp lights up or flashes orange and an error message is connected to turn on the machine. See "Keeping the Best Printing Results" on the machine, ...
MX300 series Quick Start Guide - Page 61

... is displayed on the LCD, see "An Error Message Is Displayed on the LCD" on page 64. Step 1 See "Printing the Nozzle Check Pattern" on page 67. If print results are...Replacing a FINE Cartridge" on page 61. z Increase the Print Quality setting in the printer driver settings. Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint...
MX300 series Quick Start Guide - Page 69

... "AUTO PRINT RX" in "FAX SETTINGS" of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) (A) Confirm whether any symbols are displayed here. You can... the Computer Screen You can set this message not to have run out. See "CHECK INK U162" in "An Error Message Is Displayed on the LCD" on page 76 and take appropriate action. Routine ...
MX300 series Quick Start Guide - Page 71

... the PC Printing Guide on , lift the Scanning Unit (Printer Cover) with both cartridges. Color ink is specified. The ... Replacing FINE Cartridges When FINE Cartridges run out of specified Canon brand FINE Cartridges. Furthermore, with FINE Cartridges removed. Note... FINE Cartridges that the machine is not installed, an error occurs and the machine cannot print. Important Handling FINE ...
MX300 series Quick Start Guide - Page 73

... or the Print Head position is closed, see "An Error Message Is Displayed on the LCD" on page 62. B C (1) (2) 5 Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back to... get your fingers caught. Caution Be sure to hold the Scanning Unit (Printer Cover) firmly, and be into the left slot ( B ) and the Color FINE Cartridge should...
MX300 series Quick Start Guide - Page 80

... CHECK INK U150 CHECK INK U162 CHECK INK U163 REQ. Make sure that Canon shall not be disabled. The function for detecting the remaining ink level will need to the machine. 76 Troubleshooting Replace the ink cartridge and close the Scanning Unit (Printer Cover). Ink may not be damaged. Contact your Canon service representative. If the error...
MX300 series Quick Start Guide - Page 81

...cable with the ON/OFF button because the machine is set to ON. Troubleshooting 77 If the same error occurs, contact your Canon service representative. z The fax number dialed was incorrect. z The touch tone/rotary pulse setting on ... machine, and unplug the power cord of the same size. Message CHECK PRINTER SCANNER ERROR LOAD PAPER Action Turn off and back on your telephone line.
MX300 series Quick Start Guide - Page 84

...the CD-ROM icon on the PIXMA XXX screen (where "XXX" is not displayed, restart your desktop to start the setup program, specify your Canon service representative. 80 Troubleshooting Contact ...program, MSETUP4.EXE. Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the MP Drivers. Installation does not...
MX300 series Quick Start Guide - Page 92

...a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Do not load credit card-sized paper in the...paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting z When reloading the paper in step (1), all paper, close the Scanning Unit (Printer Cover),...
MX300 series Quick Start Guide - Page 93

...Print to the machine and the computer. z There could also be installed properly. Check the printer port settings. * In the following instruction, "XXX" signifies your setup sheet. ...2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD...
MX300 series Quick Start Guide - Page 94

... problem with the USB cable. „ Error No.: 300 Is Displayed Cause Action The machine is displayed in to resolve the error, see "An Error Message Is Displayed on the LCD" on the...OS X v.10.2.8, check that your machine's name does not appear in Printer, follow the procedure described in "An Error Message Is Displayed on the LCD" on the Print dialog box. SERVICE SOON" in Printer...
MX300 series Quick Start Guide - Page 95

...is ready, the machine starts printing automatically. Troubleshooting 91 For errors on non-Canon PictBridge compliant devices, check the error message on the device you to confirm the position of the...printing. z For the errors indicated on the camera. Load paper in the Rear Tray, and select Continue* in use" "No paper" "Paper Error" "Paper jam" "Printer cover open" "No ...
MX300 series Quick Start Guide - Page 96

... on page 76. z Check the LCD for an error. FINE Cartridge errors have occurred. (Machine Power lamp flashes green and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device, turn the power on page 52.) to your Canon service representative. An error requiring servicing may not be...
MX300 series Quick Start Guide - Page 98

.... See "Printing the Activity Report Manually" on -screen manual. If you can send the fax before resolving the printer error by pressing the Stop/Reset button. In this case, be able to receive them. Check that the fax number is being sent from memory. Remove the document then reload it as necessary. Action...
MX300 series Quick Start Guide - Page 110

..., as possible. Users should contact their local authorized Canon Facsimile Service Dealer for this equipment to the premises wiring.... Users in the U.S.A. „ Pre-Installation Requirements for MX300 Order Information When ordering service from the telephone line cable, turn...:AAAEQ##TXXXX. Connection to party lines is required to give adequate prior notice to a telephone line. However, if...
MX300 series Easy Setup Instructions - Page 2

... when your computer may need to display explanations of Canon printers. Follow on Image Capture under Applications. See Step...OS X v.10.2.8 to v.10.3.x, before continuing. (1) Press the ON/OFF button. (2) Make sure that the Restart the system now (recommended) check...Guide. j on -screen instructions. m When the PIXMA Extended Survey Program screen appears, confirm the message. ...

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