Canon PIXMA MG6420 Support Question
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Question posted by alfredmullally01 on December 19th, 2015
Red Light On 251 Bk Cartridge Won't Go Off
New black (251 bk) cartridge from Staples installed after finding out from Costco that the refillable cartridge was almost full (got a refund from Costco). New cartridge still won't print black and red light still on. Followed procedures to reset the printer when old cartridge replaced.
Current Answers
Answer #1: Posted by waelsaidani1 on December 26th, 2015 8:42 AM
PGBK ink is intended for uses like text, it's smudge resistant and good for fine lines. BK ink is intended for photographs, it's richer. The printer defaults to PGBK for text, lines etc - unless it thinks they are part of a photo. you can force a Canon printer to use BK ink instead of PGBK by telling it that you are printing a photo onto plain paper.
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