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Canon PIXMA MG6420 Support Question

Canon PIXMA MG6420 Support Question

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Question posted by alfredmullally01 on December 19th, 2015

Red Light On 251 Bk Cartridge Won't Go Off

New black (251 bk) cartridge from Staples installed after finding out from Costco that the refillable cartridge was almost full (got a refund from Costco). New cartridge still won't print black and red light still on. Followed procedures to reset the printer when old cartridge replaced.

Current Answers

Answer #1: Posted by waelsaidani1 on December 26th, 2015 8:42 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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PGBK ink is intended for uses like text, it's smudge resistant and good for fine lines. BK ink is intended for photographs, it's richer. The printer defaults to PGBK for text, lines etc - unless it thinks they are part of a photo. you can force a Canon printer to use BK ink instead of PGBK by telling it that you are printing a photo onto plain paper.

Related Canon PIXMA MG6420 Manual Pages

Quick Guide - Page 3

...this guide. Click Show Details or (Down Arrow). 3. Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any incorrect or missing information. • ... supplied with utmost care, please contact the service center if you find any text, photo or image published in the Online Manual (hereinafter referred to display the...
Quick Guide - Page 5

... (1998) are trademarks of Apple Inc. • IOS is a trademark of Bluetooth SIG, Inc., U.S.A. and other countries and is used under license. • Google Cloud Print, Google Chrome, Android and Google Play are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. •...
Quick Guide - Page 6

...: When you want to load paper Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors You can find target pages easily by entering your product's model name and a keyword for Functions You can obtain more accurate search results by entering keywords in this...
Quick Guide - Page 7

...by the following sentence on your product. • Searching for Application Functions You can find reference pages more easily by entering your model from Home of the Online Manual for details... about. Note • The displayed screen varies depending on a scanning procedure page Refer to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform...
Quick Guide - Page 8

... My Image Garden • To display recommended items in Image Display or to edit/print selected items, you need to the license agreement by following restrictions. Internet connection fees... appears; click OK. • When Image Display is required depending on your scanner or printer. Internet connection fees apply. 8 Internet connection is subject to the following the procedure below,...
Quick Guide - Page 10

... Screens (1) Shortcut Menu (2) Image Display (1) Shortcut Menu The menu that you like is installed. to start the functions you want to use . You can print or edit it with My Image Garden. 10 Click displayed. (Open Main Menu) to ... when My Image Garden, an application enriched with useful functions such as photo printing and scanning, is found, you mainly use with one click.
Quick Guide - Page 22

... Area (3) Model Name Area (4) Button Area (1) Category Menu Area A list of functions that can be started from Quick Menu are displayed, sorted by category. The NEW mark appears when there is displayed. (2) Function Icon Area Icons and names of functions available on Quick Menu is...
Quick Guide - Page 23

The model name display format varies depending on the registered printer/scanner. Click to display a menu containing the following commands. Start Starts the selected application, opens the selected manual,... Menu. 23 Add to Shortcut Menu Adds the selected function to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed.
Quick Guide - Page 29

... Shortcut Menu, then click Preference... via Quick Menu. Select the scanner you want to display a list of Quick Menu compatible printers installed on your computer. from the Canon Quick Menu. Select the printer you want to Canon when accessing a website, etc. in the displayed menu. • Click (Preferences Dialog) displayed at the bottom...
Quick Guide - Page 30

In that case, select one inkjet printer is selected for Printer, the same printer will be automatically selected for Scanner. When you save the Email ... OK in which you have already completed the CANON iMAGE GATEWAY user registration. If there is update information, the NEW mark appears on (Notices) in -one according to display a notice screen in the Region or Country Settings dialog...
Quick Guide - Page 32

... was not connected to install the printer/scanner driver. The printer/scanner was off while installing the driver. 32 The printer/scanner driver installation may not be complete in the following cases. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then...

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