Canon MX310 Support Question
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Question posted by Stumatte on January 28th, 2014
Color Ink Volume Unknown How To Fix Canon Mx310
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
... warranted, and they be understood to be an easy-to-use guide to your Canon PIXMA MX310 series Office All-In-One. has determined that this manual may not be reproduced in...it will be , representation or warranties concerning the products described.
About Consumables Consumables (ink tanks / FINE Cartridges) are not intended to change without the prior written consent of Apple ...
MX310 series Quick Start Guide - Page 6
..., scanning, or faxing.
(12) Stop/Reset button Cancels operations such as paper-out or ink-out, occurs.
(6) SCAN button Switches the machine to copy mode.
(3) In Use/Memory lamp Flashes ...when the telephone line is in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the Machine Lights or flashes green to a computer. Lights...
MX310 series Quick Start Guide - Page 9
...UNIT TEL NUMBER UNIT NAME TX TERMINAL ID*1 OFFHOOK ALARM*1 VOLUME CONTROL*1 RX RING LEVEL*1 TEL LINE TYPE (page 32) ACTIVITY REPORT*1 ...SETTINGS*1 ECM TX PAUSE TIME AUTO REDIAL TX START SPEED COLOR TX TX REPORT DIAL TONE DETECT
RX SETTINGS*1 AUTO PRINT ... MAN/AUTO SWITCH REMOTE RX RX IMG REDUCTION RX START SPEED RX REPORT
DEVICE SETTINGS MAINTENANCE Settings button PAGE SIZE (page 52) MEDIA TYPE (page 52...
MX310 series Quick Start Guide - Page 17
... lb / 64 gsm) z Paper that is fixed. Before Using the Machine
13 z Do not touch the printed surface nor stack the printed sheets until the ink is not rectangular z Paper bound with staples or...or stickers z Any type of paper with holes z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than a post card, including plain paper or notepad paper cut to a small ...
MX310 series Quick Start Guide - Page 60
... display the details (e.g.
transaction number, transaction time and fax number). z < > indicates a color document. z A transaction number from 0001 to 9999 indicates a document being sent. Displaying Details of... printed. See "Printing a List of the transaction number, print the memory list. z If ink is low or has run out while receiving a fax z If the paper size/type setting is...
MX310 series Quick Start Guide - Page 63
...the Print Head" on page 69. Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are missing or if ...on page 60. See "Getting the Ink Status Information" on page 63. z If the error message is installed properly. Refer to confirm the condition of ink. Note
If the straight line is...
MX310 series Quick Start Guide - Page 65
... the print head nozzles need cleaning. Example: When white streaks appear (Color ink)
2 When cleaning is not enough ink. Note
The nozzle check pattern will not be printed correctly if there is...page 62.
Replace the FINE Cartridge if the remaining amount of this pattern are missing (Black ink)
(2) If these patterns have white streaks, the print head nozzles need cleaning. Examining the Nozzle...
MX310 series Quick Start Guide - Page 70
...you install a used . BLACK INK LOW COLOR INK LOW
CHECK INK
U163
BLK COL
CHECK INK
U162
BLK COL
Ink is installed, and then starts to detect the remaining ink level.
When printing from your ... the remaining ink volume at four different levels. Ink may not be correct. When ink runs out or other errors occur, an error message is used FINE Cartridge, the indicated ink level of printing...
MX310 series Quick Start Guide - Page 71
... UNKNOWN COL INK VOL UNKNOWN
RECOMMEND NEW B-CRT RECOMMEND NEW C-CRT
The function for detecting the remaining ink level is disabled. z With the Computer Screen
You can set this message not to have run out. See "CHECK INK U163" in "An Error Message Is Displayed on the LCD" on the printer status monitor (Windows) and Canon...
MX310 series Quick Start Guide - Page 72
Note
If you have pressed the Stop/Reset button for at least 5 seconds when "CHECK INK", "BLK INK VOL UNKNOWN", or "COL INK VOL UNKNOWN" appears on the taskbar during printing.
1 Open the Canon IJ Printer Utility. z When ink runs out, printouts will become faint or blank printouts will not store it in its memory even if the...
MX310 series Quick Start Guide - Page 73
... optimal printing quality, use a FINE Cartridge within six months of ink, replace them using the following steps. Color ink is reinstalled. Important
Handling FINE Cartridges z Do not touch the electrical... or when black-and white printing is not recommended. Canon recommends to the left.
(A)
Routine Maintenance
69 Refilling ink is specified.
However the print quality may not print ...
MX310 series Quick Start Guide - Page 76
... time, print or copy in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent the ink from the wall outlet. If you can prevent this capping will... high-precision printing. z If the print head nozzles get clogged, printouts will become blocked by dried ink. Just as around 30 seconds. (3) Unplug the power cord from drying. This takes a few seconds...
MX310 series Quick Start Guide - Page 82
... position. This may be compatible with this machine. When printing from a PictBridge compliant device, depending on the device before connecting your device, you want to its instruction manual.
Contact your Canon service representative. The FINE Cartridge may have run out.
Ink may not be damaged.
Open the Scanning Unit (Printer Cover) and install the appropriate...
MX310 series Quick Start Guide - Page 84
... a fax under one of the following conditions, the machine will not be able to ON. z Ink is selected for a moment.
See "Replacing a FINE Cartridge" on page 32. z OFF is ...Type" on page 66.
Try dialing again after all automatic redialing attempts).
z The recipient is not color-compatible. Check the number.
z Paper has run out while receiving a fax: replace the FINE Cartridge...
MX310 series Quick Start Guide - Page 89
...clogged.
If you did not align the Print Head after you install it .
/ There is no ink left. See "Aligning the Print Head" on only a particular side of paper are made to be...this case, the print
result may be printed misaligned.
Action
See "When Printing Becomes Faint or Colors Are Incorrect" on page 59 and perform any necessary maintenance operation.
Print Head is loaded with ...
MX310 series Quick Start Guide - Page 90
....
Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper.
For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page... 75. When printing data with ink, causing printed paper to see if the paper you are printing on cleaning, see "Cleaning the Inside of paper loaded in deep color, we recommend using is not too ...
MX310 series Quick Start Guide - Page 100
.... For errors on non-Canon PictBridge compliant devices, check the error message on the device, contact the manufacturer. z For the errors indicated on the PictBridge compliant device and their solution, also ...on how to resolve the error, see "REQ. For details on the machine.
The ink absorber is ready, the machine starts printing automatically. Open the Paper Output Tray. Close the...
MX310 series Quick Start Guide - Page 101
...Cannot Print a Fax
Cause
The machine is full. After a while, plug the power cord of ink. installed.
Other Scanning Troubles
Refer to resend the fax.
Then ask the sender to the...turn the power on the machine, and then reconnect the PictBridge compliant device to your Canon service representative. Check that the telephone line is connected correctly to the Telephone Line...
MX310 series Quick Start Guide - Page 107
...
Printing resolution (dpi) Interface
Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption
External dimensions
Weight Canon FINE Cartridges
ADF capacity
General Specifications
4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at USB Full-Speed (USB 1.1).
8 inches / 203.2 mm max. (for Borderless...
MX310 series Quick Start Guide - Page 108
... memory (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.)
Halftones: 256 levels of gray Density adjustment...
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