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Canon MP620 Support Question

Canon MP620 Support Question

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Question posted by bjduff66 on September 2nd, 2013

The Ink Cartridges Are Full But Nothing Prints. What Is The Problem?

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Current Answers

Answer #1: Posted by RathishC on September 2nd, 2013 8:11 PM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi Bjduff66,

Please refer to the link given below and follow the instructions which may help you to resolve the issue:

http://bit.ly/1fvBBXY

Hope this helps.

Thanks & Regards
Rathish C
#iworkfordell

Related Canon MP620 Manual Pages

Network Setup Troubleshooting - Page 2

Network Setup Troubleshooting This manual describes troubleshooting tips for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "... port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
Network Setup Troubleshooting - Page 3

...page 1 and make sure there is no problem. • Confirm the network name/SSID of your security software is turned on wireless network devices installed in the computer. To connect over ... up the machine again following the procedures in "Install the Software" and onward in the printed manual: Getting Started. Confirm the following before entering setup. "Troubleshooting" in the on-screen...
Network Setup Troubleshooting - Page 4

...is not detected • Refer to "1 Connection checklist" on page 1 and make sure there is no problem. • If the access point is used in the AirPort Base Station. - If you must configure... upon value of the access point. Otherwise the computer will not be limited depending on wireless network devices installed in hexadecimal format. 3 How to set a WEP/WPA/WPA2 key (continued) • ...
Network Setup Troubleshooting - Page 6

... by a DHCP server. Make sure of the following, and click the Connect. • The network devices are using the machine. (B) IP Address/Subnet Mask/Router Enter each value to specify a fixed IP ...then setup the machine again following the procedures in "Install the Software" and onward in the printed manual: Getting Started. 5.6 The Set Printer IP Address dialog box is displayed during setup The...
Network Setup Troubleshooting - Page 7

...Input "137". - c) Change the workgroup name to "WORKGROUP", then click OK. • If the problem is not resolved, click Skip to complete the installation without the network setup of the Card Slot. After ...Card Slot. If it is not inserted, insert it appears, click OK. • If the problem is not resolved, click Skip to continue installation without the network setup of the Card Slot. ...
Network Setup Troubleshooting - Page 8

...set up the machine again, follow the procedures in "Install the Software" and onward in the printed manual: Getting Started. 7 The admin password set to the machine was forgotten 7.1 The admin password...", which you do so, follow the procedures in "Install the Software" and onward in the printed manual: Getting Started. • If you have changed the connection method via Change wireless/wired ...
Network Setup Troubleshooting - Page 10

... (Input/ Output) Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit/8 bit) (Film Scan: 48 bit/48 bit or ...Printing resolution 9600 (horizontal)* x 2400 (vertical) (dpi) * Ink droplets can be placed with Windows Vista, XP or 2000 pre-installed. The on the installation environment and location. About Consumables Consumables (ink tanks / FINE Cartridges...
Network Setup Troubleshooting - Page 11

.... Since the Hi-Speed USB interface is fully upwardly compatible with the Canon inkjet printer. We recommend that you keep your system up to the operating system's requirements when higher than those given here. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to PC Approx. 17.8 (W) x 14.5 (D) x 6.9 (H) inches Approx. 450 (W) x 368 (D) x 176...
Network Setup Troubleshooting - Page 12

QT5-1641-V01 XXXXXXXX ©CANON INC.2008 PRINTED IN THAILAND
Getting Started - Page 3

Contents Check the Included Items Turn the Power On Install the Print Head Install the Ink Tanks Confirming the Setup Flow Setup the Machine and the Computer Loading Paper After Installing the Machine 
Getting Started - Page 4

Open the Paper Output Tray with your hands, and take out the Print Head. (A) ink tank power cord USB cable • Manuals • Setup CD-ROM (containing the drivers, applications and on-screen manuals) ...the protective sheets.  The USB cable is placed inside of the Paper Output Tray (A). 1 Check the Included Items Print Head The Print Head is used during the network setup procedure.
Getting Started - Page 7

... and lower it gently. • Once you have installed the Print Head, do not remove it in place. 3 4 5 (E) Remove the Print Head from the silver package. Lower the Print Head Lock Lever (E) completely. • There may be some transparent or light blue ink on print quality. this has no effect on the inside of the...
Getting Started - Page 8

... your left thumb, twist off the protective film and remove the film (2) completely. 4 Install the Ink Tanks 1 2 (A) (1) • Do not handle the ink tanks roughly such as applying them excessive pressure or dropping them. • If the Print Head Holder moves to the right, close and reopen the Scanning Unit (Cover). • Be...
Getting Started - Page 9

...is normal operation. • Be sure to install it clicks into place. Install all the ink tanks. 3 Install the Ink Tank 4 5 (B) Press the PUSH mark on the LCD, make some operating noises when... The machine may make sure that the Print Head and the ink tanks are correctly installed.  Make sure the Ink lamp lights red. Install all the other ink tanks in a well-lit environment. &#...
Getting Started - Page 24

...if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.... displayed in the Encryption column, enter the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key or other...
Getting Started - Page 42

Select Setup in the pop-up menu, select MP620 series in the printed manual: Network Setup Troubleshooting. Make sure there is not detected" in Printers, then click OK. • Set the machine's LAN setting to "4.1 The machine is no problem, then click Update. For details, refer to "6 Machine's LAN Setting" on page 12. 40...
Getting Started - Page 43

... key or other settings refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can retrieve your access point or router, or contact...to select an access point manually, or if the target access point is not displayed in the printed manual: Network Setup Troubleshooting. 41 When an access point is displayed during setup" in the list...
Getting Started - Page 66

... Confirmation Screen appears. (F) Press the Color button (F). Saved data may be damaged. 64 4 5 Press the [+] or [-] button to specify the number of copies, then press the OK button. Printing will start. 6 (A) (B) After printing, open the Card Slot Cover (A), pinch the memory card and pull it straight out, then close the Card Slot Cover...
Getting Started - Page 67

...then press the Black button (D) twice for black & white copying, or the Color button (E) twice for color copying. Place the document face-down and align it on the Platen Glass and pressing the Black... button or the Color button. Copying will start. Remove the document after printing. • Do not open the Document Cover until copying is complete...
Getting Started - Page 73

Telephone Device for the Deaf (TDD) support is available at www.canonestore.com www.usa.canon.com QT5-2547-V01 XXXXXXXX ©CANON INC.2008 PRINTED IN THAILAND www.canontechsupport.com Toll-Free Live Tech Support- (1-800-828-4040) This ...at (1-866-251-3752). Getting Help from Canon Email Tech Support - Ordering Information The following ink tanks are compatible with this product.

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