Get support for Brother International MFC-9970CDW

Brother International MFC-9970CDW Support Question

Brother International MFC-9970CDW Support Question

Find answers below for this question about Brother International MFC-9970CDW.
Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by carace on April 16th, 2014

Brother 9970 Mp Jam Can't Clear

The person who posted this question about this Brother International product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Brother International MFC-9970CDW Manual Pages

Software Users Manual - English - Page 16

...2 2  If the paper is thin, it may wrinkle.  If paper is a paper jam, see Improving the print quality in the Basic User's Guide. Automatic duplex printing 2  Use Letter... can print from your computer while sending or receiving a fax in the paper tray or the MP Tray.  If the paper is not recommended. Before reinserting the paper, straighten it pauses...
Software Users Manual - English - Page 20

Printing Orientation Orientation selects the position of media in the MP tray to the envelope correctly when Envelopes has been selected, choose Env....Plain Paper. For the best print quality, select the type of the document is not fixed to avoid a paper jam. 13 Thin Thick Paper Thicker Paper Bond Paper Envelopes Recycled Paper Label Glossy Paper Note • When using ordinary ...
Software Users Manual - English - Page 42

... Paper Note When you are sent to the machine. Recommended for your machine. Since the print data is much larger than in the MP tray to avoid a paper jam.  Secure Print Secure Print allows you to secure documents that are password protected when they are using glossy paper, put only one...
Software Users Manual - English - Page 45

... to get immediate notification of error messages such as paper empty or paper jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in start/All Programs/Brother/MFC-XXXX on your taskbar, click the in the small window. button. Printing...
Software Users Manual - English - Page 102

f Click Start to create or edit a cover page. Brother PC-FAX Software c Choose Brother PC-FAX as your printer, and then click Print. Note You can also ...Cover Page On. Note • If you want to cancel the fax, click Stop. • If you make a mistake, click Clear to enter the number.  Click any of the 10 Speed Dial buttons.  Click the Address Book button, and then choose...
Software Users Manual - English - Page 106

... Add >>. Note You can register a member or group on the Speed Dial button. Clearing a Speed Dial button 6 a Click the Speed Dial button you want to make sending a... the Speed Dial button you want to store on each of the ten Speed Dial buttons. Brother PC-FAX Software Speed Dial setup 6 From the Brother PC-FAX Setup dialog box, click the Speed Dial (Facsimile style only) tab. (To ...
Software Users Manual - English - Page 127

... Automatic duplex printing 8  Use Letter, Legal or Folio size paper when you may be paper jams or poor print quality. Note The screens in the printer driver (Macintosh) 8 This machine supports Mac ... turn over the stack, straighten it and then put it back in the paper tray or the MP Tray. 8  If the paper is not recommended. 120 Remove the paper, straighten it...
Software Users Manual - English - Page 133

... in the Print Settings list: Basic tab 8  Media Type You can change the media type to one sheet at a time in the MP tray to avoid a paper jam. 126 Thick • Env. Thin • Label • Glossy Paper Note When you are using glossy paper, put only one of the following...
Software Users Manual - English - Page 142

The secured document must enter the password using this feature. Since the documents are secured at a time in the MP tray to avoid a paper jam.  Secure Print Secure Print allows you to secure documents that are password protected when they are using glossy paper, put only one sheet at ...
Software Users Manual - English - Page 146

Use this mode to avoid a paper jam. 139 Recommended for ordinary printing. Thick • Env. The finest print mode. Since the print data is much larger than in the MP tray to print precise images such as photographs. Thin • Label • Glossy Paper Note When you are using glossy paper, put only...
Software Users Manual - English - Page 150

...you see error messages such as paper empty or paper jam at pre-set what interval the software will start up menu in the DEVICE SETTINGS tab of the machine, letting you must choose ...Print & Fax, then choose the machine. Status Monitor will start up . You can check the device status by launching Brother Status Monitor follow these steps:  For Mac OS X 10.4.11 a Run the Printer ...
Users Manual - English - Page 9

... Assistance or for any failure of the Laser Printer/MFC/Fax machine to use the product, even if advised by the end user/purchaser of the possibility of such damages. Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca. BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only...
Users Manual - English - Page 11

... Network User's Guide 2 Viewing Documentation 2 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 LCD ...Touchscreen 8 Basic Operations 9 2 Loading paper 10 Loading paper and print media 10 Loading paper in the standard paper tray 10 Loading paper in the multi-purpose tray (MP...
Users Manual - English - Page 13

... Journal report 103 Document jams 104 Document is jammed in the top of the ADF unit 104 Document is jammed under the document cover 104 Removing small documents jammed in the ADF 105 Document is jammed at the output tray 105 Paper jams...106 Paper is jammed in the MP tray 106 Paper is jammed in paper tray 1 or...
Users Manual - English - Page 28

...Loading paper in the multi-purpose tray (MP tray) 2 You can load up to be face down output tray or remove each page as soon as it will cause paper jams.  The side to 3 envelopes ...flap (1) to 50 sheets of the machine. 1 12 f Lift up to prevent paper from the MP tray 2 a Open the MP tray and lower it is below the maximum paper mark (b b b) (1). Make sure that it gently...
Users Manual - English - Page 29

... support and unfold the flap (1). Loading paper c Put paper in the MP tray and make sure:  The paper stays under the maximum paper mark (1).  The top of paper edge is positioned between the arrows (2). ...with the leading edge (top of the paper) in first. 1 1 2 Note When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam. 13
Users Manual - English - Page 39

...well with letterheads using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam. Some important guidelines when selecting paper are using low temperature dyes or thermography •... it may cause a paper jam or damage your machine. Keep the paper flat and away from moisture, direct sunlight and heat. DO NOT use any Brother warranty or service agreement. 23...
Users Manual - English - Page 112

...power.  Close the fuser cover of the machine.  Make sure paper is not jammed inside the machine after a room temperature change. Wait 30 minutes, switch OFF and close the fuser ... the fan in Polled Waiting mode. If this does not clear the error, call . Check the other person's fax machine stopped the call Brother Customer Service. Make sure that you can cause this error ...
Users Manual - English - Page 113

... machine for 15 minutes with the power on page 103.)  If the problem continues, call Brother Customer Service. Init Unable XX The machine has a mechanical  Turn the power switch off,....) Drum Stop It is too hot. on page 110.) Jam MP The paper is jammed in the MP (See Paper is jammed in Use The machine is jammed inside the (See Paper is set to Off. (See ...
Users Manual - English - Page 139

...media type you are using. (See Acceptable paper and other print media on page 21.) Clear the jammed paper. (See Error and maintenance messages on page 95.  Make sure that ... paper is straight. Printouts are smeared. Suggestions  If there is chosen in the MP tray. Troubleshooting Paper handling difficulties Difficulties The machine does not feed paper. What paper can ...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Brother International product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Brother International Manuals

Find free Brother International MFC-9970CDW manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Brother International Reviews

View thousands of Brother International user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Brother International customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Brother International customer service rankings, employee comments and much more from our sister site.