Brother International MFC-9325CW Support Question
Brother International MFC-9325CW Support Question
Find answers below for this question about Brother International MFC-9325CW.Need a Brother International MFC-9325CW manual? We have 3 online manuals for this item!
Question posted by gtaservicesolutions on February 15th, 2013
Printer Offline
We have a wireless printer Brother MFC-9325CW, that keeps going off line. We have tried the basics but how do we prevent this from always happening?
Current Answers
Answer #1: Posted by tintinb on February 17th, 2013 4:16 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
According to HP support forum website, Brother MFC-9325CW printer offline issue can be fixed by following these steps:
From the control panel of the printer: Setup > Network > Reset Network Defaults.
Next: Setup > Network > Wireless Setup WIzard
Finally, set a static (non-changing) IP address for the printer.
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Yours is 192.168.0.100 to .199 Let's use 192.168.0.220 for your printer (check the first three sets of numbers - your router may use slightly different first three sets, like 192.168.1.x).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Source:
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Brother International MFC-9325CW Manual Pages
Quick Setup Guide - English - Page 8
... this service such as a fax. Will you be using a Telephone Answering Device on setting up your machine using Voice Mail on the same telephone line as your Brother machine on a dedicated fax line? The Fax/Tel receive mode is used when sharing the Brother machine and your telephone?
See Distinctive Ring in Chapter 7 of the...
Quick Setup Guide - English - Page 27
... know your wireless network settings before you can affect the data transfer speed of your machine, press Menu. Due to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed.
• Although the Brother MFC-9325CW can be used at a time.
If you are going to connect the printer to your...
Users Manual - English - Page 13
... camera 94
Printing images ...95 DPOF printing 96
Printing images with Secure Function Lock 2.0 enabled (MFC-9325CW only) ... 96 Connecting a camera as a storage device 98 Understanding the error messages 98
14 Printing data from a USB Flash memory drive
(MFC-9325CW only)
99
Supported file formats 99 Creating a PRN or PostScript® 3™ file for direct...
Users Manual - English - Page 62
... few faxes? If you have Voice Mail on the same telephone line as your Brother machine, there is used when sharing the Brother machine and your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine on the external TAD and fax messages are printed. You...
Users Manual - English - Page 112
.... Connect your machine, do not connect any device other than a digital camera or USB flash ...prevent damage to your camera to the USB direct interface (1) on the front of the printer using a suitable USB cable.
1
b Turn on the camera.
The following message. a Make sure that your camera is in 1 printing Copies
Printing images with Secure Function Lock 2.0 enabled (MFC-9325CW...
Users Manual - English - Page 119
Printing data from a USB Flash memory drive (MFC-9325CW only)
i Press the dial pad key to enter the
number of Memory
This message ...problems.
Out of copies you connect an incompatible or broken device to
print the data. Press OK. To clear the error, unplug the device from the USB direct interface until the printer has finished printing. Copies =1
j Press Black Start or Color Start...
Users Manual - English - Page 145
...answer any incoming faxes, you should select the Manual mode.
Suggestions
Check for your Brother machine shares the line with an external answering machine, you hear static or interference on page 53. ...Send a manual fax by pressing Hook or by the external devices and telephone subscriber services you have on the same line as the Brother machine. (See Receive Mode settings on page 49.)
If...
Users Manual - English - Page 146
... call on an external or extension telephone. (See Easy Receive on page 143.)
(For MFC-9325CW only) Contact your administrator to Basic(for people sending manual faxes.
If you were not able to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem...
Users Manual - English - Page 147
....
(For MFC-9325CW only) Contact your administrator to sounds.
Deactivate the machine by dirt or correction fluid on the glass strip. (See Cleaning the scanner on the telephone
line, try to check .... Brother's ECM feature should help overcome this problem by turning Easy Receive to Off. (See Easy Receive on page 50.)
Sending a Fax Call to Basic(for VoIP). (See Telephone line interference...
Users Manual - English - Page 148
...Use Printer Offline is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. ...lines on page 86.)
is unchecked.
(For MFC-9325CW only) Contact your administrator to check your application to make sure it prints garbage.
Right-click Brother MFC-XXXX Printer.
Make sure that COPY on copies are blank. Vertical black line...
Users Manual - English - Page 151
... :
In Name: Enter any description, for your software or contact the software manufacturer.
Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from the Model pop-up menu of ControlCenter2.
Suggestions
Adverse conditions on the power connection (such as lightning or...
Users Manual - English - Page 163
...Cause
Action
No Response/Busy The number you dialed does not Verify the number and try again.
Clear the data from the memory. (See Out of memory ...Brother Customer Service.
The machine's memory is not installed properly. Turn the power switch off the protect switch of the USB Flash memory drive is that can be turned off and open the top cover. Protected Device (MFC-9325CW...
Users Manual - English - Page 165
... the end of paper in the printer driver requires the back cover to be turned off for several minutes, then reconnect it.
Unusable Device (MFC-9325CW only)
An incompatible or broken device Remove the USB Flash memory drive ... page 150.)
If the problem continues, call Brother Customer Service. C
(The machine can be open and press Black Start or Color Start.
Users Manual - English - Page 253
...CKIP encryptions.
EAP-FAST
EAP-FAST (Extensible Authentication Protocol - Specifications
Authentication and encryption for wireless users only E
Authentication method E
The Brother machine supports the following inner authentications:
• EAP-FAST/NONE
MS-CHAPv2 is shared by all devices that uses GTC for inner method.
237 Flexible Authentication via Secured Tunnel) has been...
Software Users Manual - English - Page 127
....5.x
a Run the System Preferences, select Print & Fax, then choose the machine. You can check the device status by launching Brother Status Monitor follow these steps:
For Mac OS X 10.4.11
a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the
machine. You can
set update intervals.
Select the...
Software Users Manual - English - Page 139
... an 'Administrator'. b (USB cable users) If you are using a USB cable, disconnect it from your machine.
(Network users) Go to remove and remove it by clicking the Delete button. Printing and Faxing
Removing the Printer driver for Macintosh 7
For Mac OS X 10.4.11 7
a Log in as an 'Administrator'.
Click Print & Fax, then...
Software Users Manual - English - Page 162
... specifications.
b Adjust the following settings, if needed, in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of choosing the default driver...choose the Scanner driver may vary depending on a network, choose the networked machine in the Device Selector application located in the Scanner Setup dialog box:
Resolution Scan Type...
Software Users Manual - English - Page 177
... startup. ControlCenter2
Turning the AutoLoad feature off 9
If you do not want ControlCenter2 to close the window. a Click the ControlCenter2 icon in Macintosh HD/Library/Printers/Brother/Utilities/ControlCenter.
9
169
Note The ControlCenter2 application icon is in the menu bar and choose Preferences. c Click OK to run automatically each time you start...
Software Users Manual - English - Page 194
If you change the settings, you start uploading data to the machine. Note The Remote Setup application icon is in Macintosh HD/Library/Printers/Brother/Utilities.
10
OK Lets you can upload them directly to the machine and exit the Remote Setup application. 10 Remote Setup
10
Remote Setup ...
Software Users Manual - English - Page 208
... Scanning
Configuring Network Scanning (For Macintosh) 12
a From Library, choose Printers, Brother, Utilities and DeviceSelector, and then double-click
Device Selector. b Specify your PIN number in
the PIN number and Retype ...• To use up to be scanned and sent to show the list. The Device Selector window appears. This window can be displayed on the machine, click the check ...
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