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Brother International MFC-7420 Support Question

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Question posted by LuRemin on May 3rd, 2014

Brother Mfc 7420 Can't Remove Drum Unit

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Related Brother International MFC-7420 Manual Pages

Software Users Manual - English - Page 115

..., CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in foreign countries. Using USA or CANADA models overseas is at your own risk and may void your multi-function center may violate the Telecommunications Regulations of that country and the power requirements of...

Users Manual - English - Page 3

...a Brother authorized service center, call the country where you bought the MFC. http://solutions.brother.com...Multi-Function Center needs. For Customer Service In USA: In Canada: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for Brother driver updates. i Your registration with Brother International Corporation, you in the event of a Brother authorized service center...

Users Manual - English - Page 4

..., which are available for purchase.) In USA: In Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power Telephone...

Users Manual - English - Page 6

... Fax, MFC and DCP and 1-800-276-7746 for warranty service: Report your dated bill of local Brother Authorized Service Center(s), call 1-800-521-2846. You are not the Original Purchaser and the product that this Product in materials or workmanship. (6)Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. For...

Users Manual - English - Page 8

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Neither Brother nor anyone other rights which vary from the use of charge if defective in the development, production, or delivery of this MFC/Facsimile machine shall be liable for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED...

Users Manual - English - Page 18

...drum unit 11-17 Compatibility 11-20 Packing and shipping the MFC 11-20 Routine maintenance 11-21 Cleaning the outside of the MFC 11-21 Clean the outside of the MFC as follows 11-21 Cleaning the scanner glass 11-22 Cleaning the laser...A-4 Connecting an external device to your MFC A-5 Connecting an external telephone A-5 Connecting an external telephone answering device (TAD A-5 Sequence ...

Users Manual - English - Page 88

... the drum unit with any sophisticated office product, errors may occur. Press Job Cancel. If this happens, your phone line. ERROR MESSAGES ERROR MESSAGE CAUSE Back Cover Open The back cover is too hot. You must be made from within that is left in the MFC's memory. Visit us at http://solutions.brother.com...

Users Manual - English - Page 89

... air conditioner or heater. Unit is too Hot The fuser unit is too hot. (For MFC-7420) When you can be ...MFC's power switch its memory will be cleared. If the fan is spinning, remove any obstacles that is in the memory.) Machine too Hot The inside of the machine is set to Distinctive Ring Set Distinctive Ring to cool or warm the room by something. See Cleaning the drum unit...

Users Manual - English - Page 91

... the toner cartridge (TN-350) on page 11-25.) Order a new toner cartridge now. (For MFC-7420) When you need to save them before following the suggestions below. (See Transferring faxes to your PC ..., you can be cleared. ACTION Re-install the toner cartridge and drum unit assembly. If the error message continues, leave the MFC for up and printing is used up to another fax machine on...

Users Manual - English - Page 94

... tray opening. 5 If you have just used the MFC, some parts inside the MFC 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper out of the output tray opening . The jammed paper may release the paper so you can not remove the drum unit and toner cartridge assembly easily, do not use...

Users Manual - English - Page 99

.... Brother's ...MFC may mistakenly interpret certain voices or music on the phone line, try to all devices that send and receive information on page 3-8). Menu Setting Difficulties The MFC...MFC is dirty. (See Cleaning the scanner glass on your business, a separate line with fax receiving tones. Clean them both. (See Cleaning the scanner glass on page 11-22 and Cleaning the drum unit...

Users Manual - English - Page 100

... Your computer is online. Chapter 11 DIFFICULTY SUGGESTIONS Printer Difficulties The MFC does not print. Select 'Brother MFC-7420 or MFC-7820N,' and right-click. Reduce the printing resolution. (See Advanced... installed properly. (See Replacing the drum unit (DR-350) on page 11-28.) -OR- • The interface cable is securely connected between the MFC and computer. (See the Quick Setup...

Users Manual - English - Page 105

... drum unit. (See Replacing the drum unit (DR-350) on page 1-12. If the unpacked drum unit is at 1-800-284-4329 (in USA) or 1-877-BROTHER (in a new drum unit. (See Replacing the drum unit (DR-350) on page 11-23.) The toner cartridge may sometimes stick to clear this problem, especially if the MFC has not been used for laser printers...

Users Manual - English - Page 107

... the telephone wall jack. 3 Unplug all the cables and AC power cord from the MFC. 4 Open the front cover. 5 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. 6 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 7 Close the front cover. 8 Wrap the...

Users Manual - English - Page 108

... and printed materials to use isopropyl alcohol to Brother as follows: 1 Pull the paper tray completely out of the MFC. ■ Do not use cleaning materials that contain ammonia. ■ Do not use with volatile liquids such as shown below: Routine maintenance CAUTION The drum unit contains toner, so handle it carefully. Cleaning with...

Users Manual - English - Page 113

... water. 3 Unpack the new toner cartridge. If toner scatters on your MFC. CAUTION ■ Place the drum unit on the left unpacked for a long period of the drum unit. Place the used toner cartridge into the aluminum bag and discard it with only Genuine Brother Branded Supplies. ■ Wait to unpack the toner cartridge until immediately...

Users Manual - English - Page 114

... blue tab from right to the Home position (▼) before reinstalling the drum unit and toner cartridge assembly. 5 Remove the protective cover. 6 Insert the new toner cartridge in the drum unit until it in properly, the lock lever will lift automatically. 8 Install the drum unit and toner cartridge assembly in the MFC. 9 Close the front cover. 11 - 27

Users Manual - English - Page 115

... toner scatters and your drum. WARNING Just after you replace the drum unit. (See Cleaning the laser scanner window on paper. CAUTION To prevent damage to 12,000 pages. Troubleshooting and routine maintenance Replacing the drum unit (DR-350) The MFC uses a drum unit to create print images on page 11-23.) CAUTION When removing the drum unit, handle it carefully because...

Users Manual - English - Page 117

... only if you have reset the drum counter when you have reset the drum counter during the life of a used drum. 11 11 - 30 It will be accurate if you installed a new drum unit. Serial No. Checking the Page Counters You can view the MFC's drum life on the LCD. 1 For MFC-7420: Press Menu/Set, 4, 1. Machine Info. 2.Page...

Users Manual - English - Page 156

... Visit us on the World Wide Web http://www.brother.com These machines are made for use in foreign countries. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may void your own risk and may not be...