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Brother International MFC 5490CN Support Question

Brother International MFC 5490CN Support Question

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Question posted by sdiazmanita on July 22nd, 2013

Mfc5460 Cleaning Impossible Message

It seems its a mechanical problem.Is it worth repairing?

Current Answers

Answer #1: Posted by TommyKervz on July 22nd, 2013 3:02 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Greetings - If the exact wording of the message was 'unable to clean' then the link below may help. If however the wording was as put in your question, then it may be a hardware failure. Either ways, both are worth repairing as the latter case will probably involve replacing a single part aswell.
http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=eu&c=eu_ot&lang=en&prod=fax1840c_all


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Brother International MFC 5490CN Manual Pages

Network Users Manual - English - Page 42

.... (For Macintosh®) You have completed the wireless network setup. LCD messages when using the SES/WPS/AOSS control panel menu LCD shows Setting WLAN ...device, please choose Start Here OSX from e again. (If this is indicated again, reset the machine back to your router or access point. If you would like to continue installing drivers and software necessary for MFC-5490CN and MFC...
Network Users Manual - English - Page 44

...try again. Connecting to continue installing drivers and software necessary for MFC-5490CN and MFC-5890CN) LCD messages when using the SES/WPS/AOSS control panel menu LCD shows Setting...shows 2 If the same message continues, Connecting SES, Connecting WPS or reset the machine back to continue installing drivers and software necessary for operating your device, please choose Install MFL...
Software Users Manual - English - Page 62

.... c Press Scan to E-mail. d Press Black Start or Color Start. Scanning using the (Scan) key uses the configuration of the Device Button tab of the ControlCenter3 software. (See SCAN on page 72... scanning the document, creates a file attachment, and launches your E-mail application, displaying the new message waiting to be addressed. 54 c Press a or b to choose Scan to E-mail. If...
Software Users Manual - English - Page 190

...application, displaying the new message waiting to scan documents directly into your E-mail application, displaying the new message waiting to be addressed. ... USB Flash memory drive or memory card. d Press Black Start or Color Start. If you have to install the Brother MFL-Pro Suite and ...by the (Scan) key follows the configuration on the Device Button tab. (See SCAN on page 198.) For ...
Quick Setup Guide - English - Page 7

... (Yes) or 2 (No) for black and color. f After cleaning is OK for both black and color, the LCD shows: Start Cleaning? 1.Yes 2.No e Press 1 (Yes), the machine will then start cleaning the colors. b Press 0. Poor d The LCD asks you... the preparation process has finished, the LCD shows this message Set Paper and Press Start Press Color Start. d Press a or b to finish the quality check.
Users Manual - English - Page 8

...fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused ...Inkjet MFC/Fax machine remove the ink cartridges and replace them with the Serial Number or Rating Label removed shall be deemed abuse and all repairs...rented, sold, or otherwise disposed of. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant...
Users Manual - English - Page 14

... your machine 106 Dial Tone ...112 Telephone line interference 112 Error and maintenance messages 113 Transferring your faxes or Fax Journal report 117 Document jam 118 Printer jam or ... the ink cartridges 121 Cleaning the outside of the machine 124 Cleaning the scanner 125 Cleaning the machine printer platen 125 Cleaning the paper pick-up roller 126 Cleaning the print head 126 ...
Users Manual - English - Page 21

...from a menu. 9 Ink Lets you clean the print head, check the print quality, and check the available ink volume. 10 LCD (liquid crystal display) Displays messages on the scanning setting in the ControlCenter ... level. „ OK Lets you choose a setting. 5 6 6 Start keys: „ Color Start Lets you start sending faxes or making copies in the ControlCenter software). 7 On/Off You can...
Users Manual - English - Page 51

... 6 External TAD mode lets an external answering device manage your machine. (Also see Connecting an external TAD (telephone answering device) on page 38.) Manual 6 Manual mode turns... also use the Easy Receive feature to pick up the line. You can record a message on the external TAD. (For more information see F/T Ring Time (Fax/Tel mode only...Start or Color Start, and choose 2.Receive.
Users Manual - English - Page 93

... message: SD Card Active Press PhotoCa... d Press Color Start to start printing. g Press Color ...Start to start printing the index sheet. c Press a or b to identify the pictures. e To print images press a or b to choose Print Images in the proper slot. The PhotoCapture Center® does not recognize any other numbers or file names that are using, Plain Paper, Inkjet...
Users Manual - English - Page 127

...black & white. If you change to Plain Paper, Inkjet Paper or Transparency the machine will stop all print operations. If a sending machine has a color fax, the machine's 'handshake' will ask that the...white. B You can use the machine until you need more of the color ink cartridges are shown below. Error Message Cause Action B&W Print Only One or more help, the Brother Solutions ...
Users Manual - English - Page 128

... Stop/Exit. See Document jam on page 121.) Clean Unable XX The machine has a mechanical problem. -OR- Firmly close it , the color fax will ask that the fax be stored in the...empty ink cartridges. (See Replacing the ink cartridges on page 118. If the error message continues, see Transferring your telephone line. Comm.Error Poor telephone line quality caused a communication...
Users Manual - English - Page 129

...machine has a mechanical Open the scanner cover and look inside the problem. the error message continues, see ...files. If a sending machine has a color fax, your telephone company. Put the ...messages. If the sending machine has the ability to warm up. A Hub or USB Flash memory drive A Hub or USB Flash memory drive with Hub are with the memory card. If -OR- Unplug the device...
Users Manual - English - Page 130

... paper tray, and then press Black Start or Color Start. „ Remove the paper and load it again and then press Black Start or Color Start (See Loading paper and other operations in ... several minutes, then reconnect it . 116 Scan Unable XX The machine has a mechanical problem. -OR- If the error message continues, see Transferring your faxes or Fax Journal report on page 119.) The paper...
Users Manual - English - Page 131

...on page 21.) Transferring your faxes or Fax Journal report B If the LCD shows: Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your station...one of paper in the machine's memory. Troubleshooting and Routine Maintenance Error Message Cause Action Unusable Device Disconnect device from the power source for several minutes, and then reconnect it. ...
Users Manual - English - Page 173

... faxes and telephone calls. Group number A combination of Speed Dial numbers that shows interactive messages during fax transmission and resends the pages of the fax that you can use this code... can hear the receiving fax machine answer before you press Black Start or Color Start to text you can store a second number on an extension or external... a telephone answering device (TAD).
Users Manual - English - Page 177

... Cannot Detect 114 Cannot Print 114 Clean Unable 114 Comm. Error 114 Init. E Easy Receive 38 Envelopes 10, 15, 16 Error messages on paper 39 retrieving from a ...remote site ....... 60, 61 Ring Delay, setting 38 telephone line interference 112 sending 28, 64 at end of conversation 34 Broadcasting 29 canceling from memory 33 color...
Users Manual - English - Page 180

...cleaning 125 using 18 Scanning See Software User's Guide on the CD-ROM Serial Number how to find See inside front cover Shipping the machine 129 SimpleBiz Fax & Alternative Number Ringing 42 Sleep Mode 23 Smart Ring 42 Speed Dial changing 52 setting up 52 using 50 T TAD (telephone answering device... ink volume 128 document jam 118 error messages on LCD 113 if you are having difficulty...
Software Users Manual - English - Page 60

...color document into your word processing, graphics or E-mail applications, to a USB Flash memory drive or memory card. Scanning using the (Scan) key uses the configuration of the Device...mail application, displaying the new message waiting to be addressed. 52 For Touchscreen models 2 a Load your E-mail application as a file attachment. d Press Black Start or Color Start. b Press the (...
Software Users Manual - English - Page 176

... ControlCenter2 on page 202. Scanning by the (Scan) key follows the configuration on the Device Button tab. (See SCAN on page 184.) For details about how to configure the ...your E-mail application, displaying the new message waiting to be addressed. 168 b Press the (Scan) key. 10 c Press a or b to choose Scan to E-mail. d Press Black Start or Color Start. c Press Scan to E-...

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