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Brother International MFC 3240C Support Question

Brother International MFC 3240C Support Question

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Question posted by cd6 on July 15th, 2018

Get Unable To Clean Error Message. Meanwhile Ink All Over Table Under Printer.

I have a Brother MFC-3240C that until recently was working fine. Now, when I turn it on, it responds with Unable to clean, see Troubleshooting Manual. I already tried resetting the Purge counter. How do I open the printer and clean/replace the saturated sponge?

Current Answers

Answer #1: Posted by Odin on July 15th, 2018 3:49 PM
This answer was accepted by the poster of the original question.
Odin

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See "How to the Reset Purge Counter on a Brother Printer" at http://bit.ly/2JnNqp2. Note that paragraph 2 deals with printers with and without a numeric pad and with and without a touch screen.


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Related Brother International MFC 3240C Manual Pages

Software Users Manual - English - Page 9

... quality ink jet printer. USB-Universal Serial Bus Interface provides fast communication with multiple computers connected on a network. Network Standard models only. 1 Using the machine as a printer (For Windows®) Using the Brother printer driver A Printer Driver is software that 's empty. Also, the latest printer driver can print up to 15 pages per minute in full color, and...
Software Users Manual - English - Page 12

... of errors such as paper empty, paper jam or ink empty. For more devices, allowing you to display the status monitor on your computer-in the task bar, in the Start/All Programs/Brother/MFL-Pro Suite MFC-XXXX on your computer, the resident icon will appear on the desktop. 1 - 4 USING THE MACHINE AS A PRINTER Yellow...
Software Users Manual - English - Page 90

...process of settings for your machine. 4 - 2 USING MFC REMOTE SETUP Cancel button The Cancel button clears your changes and exits the MFC Remote Setup application without uploading any data to read the...and Import buttons to save your saved file into the MFC Remote Setup screen. The MFC Remote Setup program is closed if an error message is displayed, enter the correct data again and then ...
Software Users Manual - English - Page 135

... only send certain pages of the document, click OK to go to the Print dialog box. If you are finished addressing your fax, the following error message will appear: Click OK to go to the Send Fax dialog box.
Software Users Manual - English - Page 165

If an error message is in Macintosh HD/Library/Printers/Brother/Utilities. When you can upload them directly to the machine. OK This starts the process of uploading the data to the machine. USING YOUR MACHINE WITH A MACINTOSH® 8 - 43 Click OK. The 'MFC Remote Setup' application icon is displayed enter the correct data again. Cancel...
Users Manual - English - Page 17

... Options (Not available for color faxes) ......... 6-1 Setting up Fax Forwarding 6-1 Programming your pager number 6-2 Setting Fax Storage 6-3 Setting PC Fax Receive (MFC-3340CN only 6-3 Turning off Remote Fax Options 6-4 Setting your Remote Access Code 6-5 Remote Retrieval 6-6 Using your Remote Access Code 6-6 Remote commands 6-7 Retrieving fax messages 6-10 Changing your Fax Forwarding...
Users Manual - English - Page 18

...type 9-7 Setting paper size 9-8 Adjusting brightness 9-8 Adjusting contrast 9-9 Sorting copies (FAX-1940CN and MFC-3340CN only 9-9 Making N in 1 copies (Page Layout 9-10 Changing the default copy settings...brightness 10-10 Adjusting contrast 10-10 Color enhancement (True2Life 10-10 Cropping 10-12 Borderless 10-12 Understanding the Error Messages 10-13 Using PhotoCapture Center™ ...
Users Manual - English - Page 19

... 11-4 For your safety 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Document Jam 12-5 Document is jammed inside the front of the machine 12-5 Printer jam or paper jam 12-6 Paper is jammed inside the paper...
Users Manual - English - Page 64

... start the broadcast. 8 Press Black Start. You can include Groups, One-Touch, Speed-Dial numbers and up Groups for color faxes) Broadcasting is when the same fax message is automatically sent to 50 manually dialed numbers in green, press (Fax). 2 Load your document. 3 Enter a number using One-Touch, Speed-Dial, a Group number, Search...
Users Manual - English - Page 92

If a backup copy has already been printed it is connected and turned on. (For details see Error messages on page 12-1.) Turning off . ■ Before you can use this setting to transfer your faxes to your PC. (For details, see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) ■...
Users Manual - English - Page 135

.... 10 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) Understanding the Error Messages Once you are familiar with images that are working with the types of errors that can occur while you're using the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. Media Error-This message will beep to access a media card in...
Users Manual - English - Page 145

.... Disconnected The other person or other fax machine's polling setup. Error messages As with any sophisticated office product, errors may occur. 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Connection Fail You tried to the machine. The USB cable was unplugged while the...
Users Manual - English - Page 146

... fax. does not contain a .JPG file. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is empty. If the error remains, check the media drive by inserting another mode. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Document Jam The document scanned from Manual to convert it properly. (See Replacing...
Users Manual - English - Page 147

... the data in the machine. See Printer jam or paper jam on page 12-6.) Reload the correct size of paper. No The number you can turn off Fax Storage. (See Setting Fax... ERROR MESSAGES ERROR MESSAGE CAUSE No Paper Fed The machine is full. Out of Memory The machine's memory is out of paper (Letter, Legal or A4), and then press Black Start or Color Start. 12 - 3 TROUBLESHOOTING ...
Users Manual - English - Page 148

... inside the machine. Transfer faxes to your PC (MFC-3340CN only) You can transfer them to another fax machine If you have not set up your PC. 1. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Change Unable to Clean Unable to Scan The machine has a mechanical problem. -OR- If the error message continues, please follow the steps below before disconnecting the...
Users Manual - English - Page 153

... LCD is showing an error message. (See Error messages on page 12-1.) Check the print quality. (See Checking the print quality on page 12-16.) Make sure the Printer Driver or Paper Type setting in their original packaging, after that the ink may become clogged. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. SUGGESTIONS Check...
Users Manual - English - Page 156

... receiving faxes. Make sure the Brother TWAIN/WIA driver is not showing an error message on a single, shared line ...Clean the scanner. (See Cleaning the Scanner on the CD-ROM. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12 If you answered on a single phone line with fax receiving tones. Deactivate the fax by turning Easy Receive to Off. (See Easy Receive (MFC-3240C and MFC...
Users Manual - English - Page 159

.../Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. You can start the cleaning process manually if needed. Press Menu/Set. 3 Press ▲ or ▼ to select Cleaning. Cleaning the print head consumes ink. Touching the print head may cause...
Users Manual - English - Page 221

...5-6 automatic fax redial ......... 3-3 automatic transmission .... 3-5 Groups 3-12 manual transmission ........ 3-1 Speed-Dial 3-2 Distinctive Ring A-1 setting ring pattern A-4 turning off A-4 Document jam 12-5 Dual Access 3-9 E Easy Receive 4-8, 4-9 ECM (Error Correction Mode 1-21 Envelopes 1-14 Equalization 12-14 Error messages on paper 4-10 retrieving from a remote site 6-10 Ring...
Users Manual - English - Page 225

...13 Tone signals on Pulse line ... 5-7 Troubleshooting 12-1 checking ink volume .... 12-19 error messages on LCD ... 12-1 if you are... speaker 2-6 W Warranties iii Canada vi Notice-Disclaimer iii USA iv World Wide Web i I - 6 INDEX T TAD (telephone answering device), external 4-1, 4-3, A-11, A-16 connecting A-11, A-12 receive mode 4-1, 4-3 recording OGM A-13 with two-line jack A-16 ...

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