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Brother International IntelliFax-2920 Support Question

Brother International IntelliFax-2920 Support Question

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Question posted by rebeccabell on December 9th, 2011

Feeder Not Pulling Fax When Number Dialed

I am having problems with my fax. It dials while faxing, but the feeder doesn't pull the fax. I can recieve faxes and make copies, but not send.

Current Answers

Answer #1: Posted by techie12330 on December 9th, 2011 3:06 PM
techie12330

Member since:
November 8th, 2011

Points: 286,200
90
points
Fist off do you here the mechanism running when the feeder is trying to load the paper into the fax? If you don't hear that,the feeder motor is not working. But if the mechanism works but the feeder still don't execute it's function then the roller must be clean with rubbing alcohol or if is glazed replaced with a new one.

Related Brother International IntelliFax-2920 Manual Pages

Users Manual - English - Page 12

.... 4 Press or to search the memory. 5 Press Start. ▲ ▲ Making copies Single copy 1 Press green. (Copy) to select Sort. x Press Menu/Set. 6 Press Start. Sorting copies using the ADF 1 Press green. (Copy) to illuminate it in 2 Load your document. 3 Use the dial pad to enter the number of the name you want (up to 99). 4 Press Options...
Users Manual - English - Page 16

... ADF 8-5 Making N in 1 copies (Page Layout 8-6 Changing the default copy settings 8-7 Quality ...8-7 Adjusting contrast 8-7 Out of Memory message 8-7 Software and Network Features (MFC-7220 and MFC-7225N only) 9-1 Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in its memory 11-6 Forwarding faxes to another fax machine 11...
Users Manual - English - Page 24

... 20 (FAX-2820, FAX-2910 and FAX-2920) previously stored dial numbers. 2 Fax and telephone keys: Redial/Pause Redials the last number you dial stored numbers by pressing # and a three-digit number. Resolution Sets the resolution when you send a fax. 3 Navigation keys: Menu/Set The same key is used for entering information into the machine. It also lets you called. Copy Lets you access Copy mode...
Users Manual - English - Page 25

...fabric. ■ Make sure documents written with ink are completely dry. ■ Documents to be faxed must be from the ADF (automatic document feeder). Chapter 1 Load document You can send a fax, make copies, and scan ... the machine. CAUTION DO NOT pull on the document while it is not available for FAX-2820, FAX-2910 and FAX-2920. 1 Pull out the ADF document support. FAX-2910, FAX-2920 and...
Users Manual - English - Page 31

... each time you answer a phone on your machine is sending a fax, the fax machine sends fax calling tones (CNG tones). The fax 'handshake' is the time in as few rings as possible. If they will continue for these quiet beeps each is dialed. This must begin until the call in which are sending CNG tones over the phone line, and...
Users Manual - English - Page 33

...fax number so they print on page 2-2. 2 - 2 Press Menu/Set. (If the telephone number and fax number are the same, enter the same number again.) Note ■ You cannot enter a hyphen in a margin at the top or bottom of the sending machine...1991 makes it unlawful for Cover Page features. (See Composing the electronic Cover Page on page 3-9.) 4 Use the dial pad to enter your telephone number (up...
Users Manual - English - Page 34

You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used...
Users Manual - English - Page 39

... 2. 2.Sleep Time 2 Use the dial pad to enter the length of time the machine is idle before it is idle (from 00 to 99). -OR- While the machine is in sleep mode when you want...) before it goes into sleep mode. The factory setting is automatically reset when the machine receives a Fax or PC data or makes a copy. Press ▲ or ▼ toselect Off. Note ■ If you change...
Users Manual - English - Page 40

...) TX Lock lets you are NOT available: ■ Sending faxesMaking telephone calls ■ Copying ■ PC printing (MFC-7220 only) ■ Scanning (MFC-7220 only) Setting up your machine with multiple levels of security using TX Lock (FAX-2820, FAX-2910 and MFC-7220 only), Memory Security (FAX-2920 and MFC-7225N only) and Setting Lock. Press...
Users Manual - English - Page 45

... Send How to enter Fax mode Before sending faxes or changing fax send or receiving settings, make sure (Fax) is illuminated in any of the following ways. The default setting is Fax mode. Manual dialing Press all of the digits of the location you want to call. (See Storing One-Touch numbers on page 5-1.) Note ■ FAX-2820, FAX-2910 and FAX-2920 only: To dial...
Users Manual - English - Page 47

..., and then press Start to the last number dialed, you dialed from the control panel. Do not pick up the handset and listen for a dial tone. 4 Dial the fax number you want to send a fax. If you want to call to try again. The machine starts scanning the document. Chapter 3 Fax Redial If you are sending a fax automatically and the line is busy...
Users Manual - English - Page 74

... remember. 7 Note When the Transmission Verification Report is a transmission error, with NG in the menu table. 7 Printing reports Fax settings and activity You need more than the job numbers to know which faxes you must send again. Press Menu/Set, 2, 4, 2. 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Verification Report...
Users Manual - English - Page 76

' 8 Making copies Using the machine as a copier You can change the number of seconds or minutes that (Copy) is for a single copy or a 1 in 1 copy using Letter or Legal size paper. If it in . (3 mm) from the top or bottom of Copies 8 - 1 Making a single copy 1 Press green. (Copy) to illuminate it is Fax mode. The LCD shows the default copy setting Copy Ratio Quality No...
Users Manual - English - Page 90

... is too hot or too cold, try to 4 days without losing faxes stored in the memory.) 11 - 2 See Using the automatic document feeder (ADF) on the machine's power 11 switch. (For FAX-2920 and MFC-7225N) Turn off the machine's power switch. Press Job Cancel. machine stopped the call. You can be cleaned. Fail to another location...
Users Manual - English - Page 99

... cord connections and that auto reduction menu setting is a problem, make a copy to check the line. If there is still a problem, call your machine, ask your setup. (See Basic sending operations on page 3-4.) Check for a dial tone. Clean your machine to hear fax receiving tones before pressing Start. The machine does not answer when called. Wait to hear it answer...
Users Manual - English - Page 100

...'. When your machine is in copies. available only when the machine is more sensitive to the machine. Deactivate the machine by turning Easy...problem sending or receiving faxes. Try avoiding this problem. Custom features on the line. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Copy Quality Difficulties Vertical streaks appear in Fax...
Users Manual - English - Page 118

...to get a new fax number, make sure you program the machine to have a separate phone number for this feature. A - 1 A Appendix A Setting up telephone services Your machine supports the Distinctive ...other 's operations. What does your machine can change or cancel the Distinctive Ring pattern at any problems. If each other names for your machine works. (See Custom features on ...
Users Manual - English - Page 131

Select & Set Select & Set to accept to turn the machine on or off. Easy Receive On Semi Off 4. Descriptions Sets the number of 4-4 incoming faxes. Makes printouts darker or 4-5 lighter. Note The factory settings are shown in Fax/Tel mode. Fax Submenu 1. Receives fax messages 4-3 without pressing Start. B - 5 You can answer all calls at A-5 an extension ...
Users Manual - English - Page 136

... Copy Print List/Fax - - - Page Counter 3. Serial No. 2. Machine Info. (FAX-2820, FAX-2910, FAX-2920 and MFC-7220) 6. Lets you check the number of total pages the machine has printed during its life. 11-29 You can choose the 4-1 receive mode that remains available. 11-29 Lets you check the serial 11-29 number of your name and 2-2 fax number to...
Users Manual - English - Page 138

... document feeder) The document can be sent as one transmission. Backup Print Your machine prints a copy of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JBIG* (*FAX-2910, FAX-2920 and MFC-7225N only), if the receiving machine has the same capability. Batch Transmission As a cost saving feature, all delayed faxes to the same fax number will...

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