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Brother International IntelliFax-2920 Support Question

Brother International IntelliFax-2920 Support Question

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Question posted by sw42 on September 10th, 2014

Trouble With Copier Mode

Our Brother machine will no longer make copies. The drum unit was changed and that did not fix the problem.

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Related Brother International IntelliFax-2920 Manual Pages

Users Manual - English - Page 3

..., for your convenience and most from within that country. Service Center Locations (Canada only) For the location of the product. You can check here for Brother driver updates. ■ To keep your machine performance up to date, check here for the latest firmware upgrade (for all your Fax Machine/Multi-Function Center needs.
Users Manual - English - Page 13

... other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail on the phone line 1-12 Why should there be problems 1-12 How can you avoid possible problems 1-12 Fax tones and handshake 1-13 ECM (Error Correction Mode 1-13 2 Getting started Initial setup ...2-1 Setting the Date and...
Users Manual - English - Page 16

...if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed inside the machine 11-7 Paper is jammed at the back of Conformity (USA only 10-2 Important 10-2 Important - 8 9 10 11 Making copies Using the machine as a copier 8-1 Enter Copy mode 8-1 Making a single copy 8-1 Making multiple copies 8-2 Stop...
Users Manual - English - Page 17

... cartridge 11-25 Replacing the drum unit (DR-350 11-27 Machine Information 11-29 Checking the Serial Numbers 11-29 Checking the Page Counters 11-29 Checking the Drum Life 11-29 A Appendix A Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-1 Do...
Users Manual - English - Page 24

...faxes or making copies. 1 6 Stop/Exit Stops an operation or exits from the menu. 7 Reports Print the Transmission Verification Report, Help List, Quick-Dial List, Fax Journal, User Settings and Network Configuration*. (*MFC-7225N only). 8 Mode keys: Fax Lets you access Fax mode...Pad Use these keys to program and store your machine. @ Copy key (Temporary settings): Options You can cancel ...
Users Manual - English - Page 25

...fax, make copies, and scan from 5.8 to 8.5 in. (147.3 to 215.9 mm) wide and 3.9 to 14 in. (100 to 356 mm) long. 2 Fan the pages well. CAUTION DO NOT pull on the document while it is not available for FAX-2820, FAX-2910 and FAX-2920.... 1 Pull out the ADF document support. Note The Scan feature is feeding. 1 - 7 Make sure you put the ...
Users Manual - English - Page 31

... CNG tones only last for about 60 seconds after dialing. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the receiving machine to check a fax transmission while it is in as few rings as possible. The receiving fax responds with fax receiving tones. To cancel receiving, press Stop/Exit. So it is important...
Users Manual - English - Page 34

... to Fax mode. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. Press Menu/Set. 3 Press Stop/Exit. 2 - 3 Getting started General Setup Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only) The machine has two temporary mode keys on the control panel: Fax, Scan and Copy. If...
Users Manual - English - Page 36

... volume changes with each key press. When the beeper is Med. Every time you press these keys, the machine will beep when you press a key, make a mistake, or after you can adjust the speaker volume by pressing Hook/Hold, and then selecting a speaker volume level. Press Menu/Set. 3 Press Stop/Exit. -OR- In Fax mode...
Users Manual - English - Page 54

... number of pages blank. Your machine prints a copy of the standard or your fax is not included when you send a fax using this feature will turn on , you make a mistake, press to back up...a cover page whenever you can write on the Overseas Mode. Press Menu/Set. 4 Press Start. Press Menu/Set. (For example, press 0, 2 for all faxes If you have programmed the Station ID before continuing. ...
Users Manual - English - Page 58

... Receive Mode Fax : Fax Only F/T : Fax/Tel TAD : External TAD Mnl : Manual Setting the Ring Delay The Ring Delay sets the number of 4. (See Operation from extension telephones on page A-4 and Easy Receive on the same line as the machine or subscribe to select Fax Only, Fax/Tel, External TAD or Manual. Setup Receive To select or change...
Users Manual - English - Page 71

... set to Manual mode and you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- ) and press Menu/Set. Press Menu/Set. (The preset ' ' cannot be changed.) Note Do not use the Remote Access Code and remote commands to retrieve fax messages. No messages 4 The machine gives two...
Users Manual - English - Page 72

... erased all faxes Enter the number of a remote fax machine to receive stored fax message(s). (See page 6-7.) 3 Erase faxes from the machine. If no, you will hear three short beeps. 98 Change the Receive Mode 1 External TAD If you hear one long beep, the change has been accepted. Remote commands Operation details 95 Change the Fax Forwarding, Paging or Fax Storage settings...
Users Manual - English - Page 76

... use your machine as a copier You can change the number of seconds or minutes that (Copy) is Fax mode. The printable area changes 8 with the paper size. The default setting is illuminated in green. ' 8 Making copies Using the machine as a copier, making copies, make sure that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only) on...
Users Manual - English - Page 89

... FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Cover is Open The front cover is too hot. Send the fax again or connect the machine to check your machine identifies the problem and displays an error message. See Replacing the drum unit (DR-350) on the machine shows Cooling Down, and Wait for a while The...
Users Manual - English - Page 90

...(For FAX-2820, FAX-2910 and MFC-7220) When you turn on the machine's power switch. (The machine can not change the location...faxes stored in Use The machine is too cold. Then, turn off the Distinctive Ring on page A-2. machine stopped the call. DR Mode in the memory.) 11 - 2 mode. Mode from the memory. Drum Error The drum unit needs to be disconnected for up The fuser unit...
Users Manual - English - Page 91

... FAX-2920 and MFC-7225N) Turn off the machine's power switch and then turn it on again. Refill the paper in the machine spinning and the exhaust outlet isn't blocked by something. Not Registered You tried to 4 days without losing faxes stored in the paper tray. For MFC-7220 also see Forwarding faxes to another fax machine on...
Users Manual - English - Page 124

... Choosing the Receive Mode on page 4-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this pause, but if your machine has trouble receiving, then you... wall outlet. Do not put the machine on page 4-3.) A - 7 Your machine must separate the line for your machine time to listen for people sending manual faxes. You may try omitting this message....
Users Manual - English - Page 140

Overseas Mode Makes temporary changes to the fax tones to place a 3.5 second delay in the dialing sequence stored on One-Touch keys and Speed-Dial numbers. Photo resolution A resolution setting that allows you to accommodate noise and static on the machine's control panel where you press Shift and the One-Touch key together. Quick Dial List...
Quick Setup Guide - English - Page 5

3 Install the Drum Unit Assembly 1 Open the front cover of the machine. 2 Unpack the drum unit assembly. 3 Gently rock it from side to side several times to distribute the toner evenly inside the assembly. 5 Front Cover 5 Close the front cover of the machine. 4 Put the drum unit assembly into the machine.

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