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Bose Companion 5 Support Question

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Question posted by saran7734 on September 2nd, 2012

My Unit Will Not Respond Tothe Remote Control.

The unit says "failed 801 and 802"

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Related Bose Companion 5 Manual Pages

Owner's guide - Page 2

A site just for you to : • Find setup tips and view FAQs. • Learn more about your new Companion 5 system. Just log on for choosing the Companion® 5 multimedia speaker system from your Companion 5 system. • Discover other Bose® products. We encourage you . Welcome, new owner. Visit the site to visit us online at...

Owner's guide - Page 3

...231;ais SAFETY INFORMATION Please read this guide Please take the time to rain or moisture. Bose, COMPANION, TrueSpace and Acoustimass are property of Bose Corporation. Notes: • Where the mains plug or ... of their respective owner's. 3 It will help you set up and operate your speaker system properly. Please save this guide for use care not to the Low Voltage Directive 2006/95/...

Owner's guide - Page 5

... SETUP 7 Unpacking 7 For your records 7 Placing your Companion® 5 system 8 Positioning the speakers 8 Positioning the Acoustimass® module 9 Making system connections 10 Windows® XP audio setup 11 Windows® Vista audio setup 13 Mac OS® X audio setup 15 OPERATION 16 System modes 16 Controlling the volume 16 Adjusting the bass 17...

Owner's guide - Page 6

... connect headphones or portable audio players. If you need additional help The setup instructions in this owner's guide explain how your Companion 5 multimedia speaker system easily connects to your computer. • A control pod that allows you to enjoy the full audio impact of music, movies, games, and other entertainment sources from your computer...

Owner's guide - Page 7

...time to record the serial number of your records Now is included. For your new Companion® 5 system here and on the rear of children. Check to transport your sales...contact information, refer to use it. Notify Bose or your system. Left speaker Right speaker Acoustimass® module Control pod Power cord* USB cable *The appropriate power cord for Acoustimass module ...

Owner's guide - Page 8

... allow you , and no more than 24 inches (61 cm) apart. • Aim both speakers straight ahead. Figure 2 Typical system setup Left (L) speaker 24 in (61 cm) maximum Right (R) speaker Control pod Acoustimass module Positioning the speakers Proper positioning of your Companion® 5 system For optimal performance, use the following guidelines to Figure 2, which shows a typical...

Owner's guide - Page 9

... media and interfere with your computer system. • Keep the module away from the computer and computer monitor to be the unseen part of the speaker system.

Owner's guide - Page 10

... R jack and insert the white plug on all electronic equipment. Voltage variations and spikes can eliminate the vast majority of the Acoustimass® module. Right (R) speaker Left (L) speaker Acoustimass module rear panel Computer USB 1 3 4 2 Control pod Note: The Companion® 5 system does not have an AC power switch. The system turns on page 16.

Owner's guide - Page 12

... it in again later, perform this procedure again to check the settings. 12 In the Speaker setup drop list, select 5.1 surround sound speakers. 6. Connected USB device English SYSTEM SETUP Setting for the Companion 5 system 3. In the Windows XP Control Panel, open Advanced Audio Properties. 5. Français Español SYSTEM SETUP Figure 5 Sounds...

Owner's guide - Page 13

Wait two minutes before proceeding to display the installa9tion status (Figure 7). Click in the bubble to the next step. 2. Open the control panel and click Hardware and Sound (Figure 8). 13 Figure 8 Control panel 3. SYSTEM SETUP English Español Français SYSTEM SETUP Windows® Vista audio setup IMPORTANT! • Do not...

Owner's guide - Page 14

If not Select Bose USB Audio and click Set Default. Figure 10 Sound control panel 5. Your Companion® 5 multimedia speaker system is Bose USB Audio. Click Sound in the Hardware and Sound control panel (Figure 9). Verify that the Playback default setting (indicated by a green check) is now ready to use. 14 SYSTEM SETUP SYSTEM SETUP...

Owner's guide - Page 15

...MIDI Setup control panel 3. Open the Audio MIDI Setup control panel (Figure 12). 5. Select Bose USB Audio for sound output and close the control panel. For additional help with your hard drive, open the Sound control panel (...Mac OS® X audio setup IMPORTANT! Your Companion® 5 multimedia speaker system is now ready to use. 15 Do not unplug any cables during this setup procedure.

Owner's guide - Page 16

... mute the system To silence the system, touch the mode switch on the Companion 5 system control pod until they are three system modes. This mode is designed to perform at full volume for several minutes, the system mutes the speakers and switches to adjust both the USB connection from your computer and the...

Owner's guide - Page 17

... Français OPERATION Adjusting the bass After listening to your speaker system, you may wish to decrease bass (-) 17 06.Operation.fm 12/07 Use the bass compensation control (Figure 14) on the Acoustimass® module. Figure 14 Bass compensation control Acoustimass rear panel Bass compensation: • 3 to increase bass (+) • 4 to...

Owner's guide - Page 18

... (Figure 15). • Plugging in your computer and the connected device to hear sound from the speakers again. • To adjust the volume level, use the volume control ring on the control pod. CONNECTING OTHER DEVICES CONNECTING OTHER DEVICES Français Español English Connecting headphones To connect headphones, plug the...

Owner's guide - Page 19

... Français CARE AND MAINTENANCE Cleaning your speaker system • To clean the surface of your speakers, Acoustimass® module, and control pod, use any sprays near the speakers. You may have plugged into a USB hub that came with your limited warranty rights. Limited warranty The Companion® 5 system is not set in any...

Owner's guide - Page 20

... if the problem is fully inserted into a my computer. Make sure all connections between the satellite speakers, control pod, sound source and the Acoustimass module. Refer to the control pod. Disconnect the Companion® 5 system USB cable from speakers is in the sound source or the Acoustimass module, connect a different sound source to the address...