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BenQ W100 Support Question

BenQ W100 Support Question

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Question posted by chuckgeyer on November 4th, 2011

Benq W100+ Wont Work With Att Uverse

I replaced my TWC receiver with an ATT UVerse receiver and the BenQ projector output video is tinted with a heavy green.  I checked multiple receivers and all cables, but it will not clear up.  Other devices work fine.

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Related BenQ W100 Manual Pages

User Manual - Page 1

W100 Digital Projector Home Entertainment Series User's Manual
User Manual - Page 2

...3 Regulatory and legal information 6 Introduction ...7 Projector features 7 Shipping contents 8 Projector exterior view 9 Controls and functions 10 Positioning your projector 12 Choosing a location 12 Safety instructions for ceiling mounting of the projector 13 Obtaining a preferred projected image size 13 Connection ...17 Connecting Video source devices 17 Operation...23 Start up ...23...
User Manual - Page 3

... and marked on . Allow the projector to cool for approximately 45 minutes prior to ensure safe use of this quality BenQ video projector! When you operate your projector through a power stabilizer, surge protector... or repair is designed and tested to provide you for replacement. 3. Do not look straight into the projector lens during operation. It has been designed to meet the...
User Manual - Page 4

...replace the lamp assembly until the projector has cooled down and is under operation, you ever undo or remove any other covers. locations where excessive humidity, dust, or cigarette smoke may cause death if you should you may sense some heated air and odor from the power supply. 8. When the projector...; - Do not place this projector. Under no circumstances should come into...
User Manual - Page 5

... left to right, nor at angle of lamps beyond the rated lamp life. Safety Instructions (continued) 12. Use only BenQ's Ceiling Mount Kit for ceiling mount installation. Liquids spilled into the projector will void your warranty. Do not operate the projector lamp beyond the rated life could cause the objects to have the...
User Manual - Page 6

... for the recycling of Waste Electrical and Electronic Equipment by turning the equipment off and on the packaging indicates that to which the receiver is connected. - To prevent the projector from possible damage, do not use volatile liquids, such as household waste. When cleaning, be used in accordance with the instructions, may...
User Manual - Page 7

Introduction 7 Introduction Projector features The projector integrates high-performance optical engine projection and a user-friendly...can be readily selected without swapping cables • A DVI connector with HDCP function making digital viewing quality possible • The apparent brightness of Component Video sockets allowing a second Component Video device to projection distance. • ...
User Manual - Page 8

...Video cable Power cord S-Video cable Video cable 1. DVI cable 4. Remove any of these items are missing, please contact your place of used for your region. • If the remote control will slide off. 2. Shipping contents The projector... to a PC and to the control from those illustrated. PUSH W100 Projector CT Soft carry case User's Quick start User's manual Remote control...
User Manual - Page 10

...Video, SVideo, DVI-A, DVI-D, Component Video 1, or Component Video 2. 5. Temperature warning light (See "Indica- 8 7 12 6 tors" on page 32 for details.) 12. MENU (See "Using the menus" on When the projector... When the projector is connected. 10 Introduction This function only works when a computer...if the projector's temperature 1 5 becomes too high. 8. Zoom ring (See "Fine-tuning ...
User Manual - Page 11

..., at the projector, however most screens will also reflect the IR beam to turn the projector 3 on the remote control backlight for a further 10 seconds. Remote control 1. This function only works when a computer...backlight is connected. 8 10 5. Press the Light button again to turn the projector to turn the on-screen menu on for about 10 seconds. Remote control operation ...
User Manual - Page 12

... rear Select this installation location. Set in the Advance > Mirror menu after you turn the projector on . 2. Note that a special rear projection screen is required. the projector on the ceiling. 4. Note that a special rear projection screen and the BenQ Projector Ceiling Mounting Kit are required for quick setup and portability. 3. Floor in front of...
User Manual - Page 13

... you also purchase a separate Kensington lock compatible security cable and attach it securely to both 16:9 and 4:3 screen ratios to account for details. BenQ recommends that you use a non-BenQ brand projector ceiling mount kit, there is positioned further away from the projector lens to -reel film projectors did). This will need to bring this refers...
User Manual - Page 23

... button on page 23. Video, DVI-A, DVI-D, Component Video 1, or Component Video 2) on the remote control, or to a lower setting. To select an individual input signal, press one at the same time. If the frequency/ resolution of Range" displayed on the remote control or projector to multiple devices at a time. The projector will see the message "Out...
User Manual - Page 24

...value of Frequency and Clock to your eyes. To adjust the projector: 1. The strong light from . 2. CT This function only works when a computer source is positioned where you press the adjuster .... If the screen and the projector are not perpendicular to fine tune the horizontal angle. Press the front adjuster button and lift the front of the projector or on the remote control. ...
User Manual - Page 35

...this mode is activated, the light output will display during projector start-up. Contact your dealer for input signals until it acquires a signal. Refer to install the projector on page 38. Sets the ...Mode (off . Use Left/ Right on ) Language (English) Splash Screen (BenQ logo) The projector can be reduced and result in Economic mode extends the lamp timer automatic shutdown feature...
User Manual - Page 41

... : Orange light • R : Red light • : Light ON • G : Green light Light Power Temp Power events O G G - The projector has shutdown automatically. ii. The fans are not working. O - If you of the following possible problems: 1. Lamp - The projector is too high. 2. 14. Turn the projector off . Maintenance 41 The projector needs 90 seconds to re-start the...
User Manual - Page 43

... PICTURE Cause The video source is no power from the projector. Wait until the cooling down process has completed. If the power outlet has a switch, make sure that the signal cable is switched on or connected correctly. Check the connection. REMOTE CONTROL DOES NOT WORK Cause The batteries are not aligned properly. Remedy Replace the batteries...
User Manual - Page 44

...) Mechanical Weight 6 lbs (2.724 Kg) Input terminal Computer input RGB input Video signal input S-VIDEO VIDEO (composite) SD/HDTV signal input Audio signal input Audio in DVI-I x 1 (using DVI-A signal) Mini DIN 4-pin port x 1 RCA x 1 Analog - General Product name Model name Digital Projector W100 Optical Resolution Display system Lens F/Number Lamp 854 x 480 480P 1-CHIP...
User Manual - Page 46

...176;C and 40°C, altitude lower than 10000 feet, and avoiding to operate the projector in material and workmanship, under normal usage and storage. To obtain warranty service, immediately...warranty BenQ warrants this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of purchase date will be required with BenQ's ...
User Manual - Page 47

...or computer language, in the contents hereof without the prior written permission of BenQ Corporation. All rights reserved. Others are trademarks of their respective companies or ... any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are copyrights of Texas Instruments. Disclaimer BenQ Corporation makes no representations or warranties, either expressed...

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