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BenQ SP820 Support Question

BenQ SP820 Support Question

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Question posted by eversondave on April 11th, 2010

Why Is My Lamp Shutting Off After 10 Minutes Of Use

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Related BenQ SP820 Manual Pages

User Guide - Page 2

... DLP projector! Remote Control Some remote controls have a laser for future reference. Important: It is on. ¾ Do not place the unit on an unstable surface, cart, or stand. ¾ Avoid using the projector. Caution: Alerts you to alert you enjoy many years of safe use of hazardous situations. Aside from the projection lamp, there are used...
User Guide - Page 3

... the Regulatory Compliance section on page 32. ¾ Allow the lamp to Replacing the Projection Lamp on the power cord. PPrreeffaaccee Power Safety ¾ Only use for this procedure. Before replacing the lamp: ¾ Unplug the power cord. ¾ Allow the lamp to Cleaning the Projector on page 42. - Refer to cool for about one hour...
User Guide - Page 4

... kept on one page. It is suggested that you only print sections that are for end users and describes how to install and operate the DLP projector. This printer-friendly format is intended for reference only and may be periodically updated or changed without prior notice. - UUsseerr''ss MMaannuuaall Main Features Lightweight...
User Guide - Page 5

... CONTROL BATTERIES ...9 CONNECTING INPUT DEVICES ...10 STARTING AND SHUTTING DOWN THE PROJECTOR...11 SETTING AN ACCESS PASSWORD (SECURITY LOCK) ...12 ADJUSTING THE PROJECTOR LEVEL ...13 ADJUSTING THE ZOOM, FOCUS... SECURITY...29 REPLACING THE PROJECTION LAMP...29 Resetting the Lamp...32 CLEANING THE PROJECTOR...32 Cleaning the Lens ...33 Cleaning the Case ...33 USING THE KENSINGTON® LOCK ......
User Guide - Page 7

...ever need to return the Equipment for warranty service. - 1 - Note: It is recommend that the following items are included: DLP PROJECTOR REMOTE CONTROL (WITH TWO AAA BATTERIES) USB CABLE POWER CORD COMPUTER CABLE (VGA-VGA) CD-ROM (THIS USER'S MANUAL) QUICK...are missing, appear damaged, or if the unit does not operate normally. Caution: Avoid using the projector in dusty environments.
User Guide - Page 8

... cover Slide across to protect lens when not in use Height-adjuster button Push to release height adjuster SEE PAGE: 14 14 29 3 8 13 Important: Ventilation openings on the projector allow for good air circulation, which keeps the projector lamp cool. Do not obstruct any of Projector Parts Front-right View ITEM 1. 2. 3. 4. 5. 6. 7. 8. UUsseerr''ss MMaannuuaall...
User Guide - Page 9

...volume Navigates and changes settings in the OSD 15 Ready LED Orange Flashing Lamp ready-you can safely turn on or off the projector Lamp not ready-do not press the power button Keystone/ UP Corrects image-...and exits the OSD Source Detects the input device 11 Power Turns the projector on or off 11 - 3 - DDLLPP PPrroojjeeccttoorr -- UUsseerr''ss MMaannuuaall Top view-On-screen Display (...
User Guide - Page 12

.... 2. Certain high-frequency fluorescent lights can bounce the signal off certain reflective surfaces such as the corresponding buttons on the remote control. ITEM 1. 2. 3. 4. Avoid using the projector with bright fluorescent lighting turned on the remote control. The buttons and keys on -screen pointer Up arrow when connected through USB to a PC SEE...
User Guide - Page 13

... interface with a computer when connected to the computer through USB to a PC Turns the projector on or off 11 Use as on -screen picture Makes the screen blank Detects the input device Auto adjustment for display... EYES. Keystone top/bottom 22. Page Up 25. Power 28. UUsseerr''ss MMaannuuaall ITEM 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. LABEL Right Down Page Down Up...
User Guide - Page 14

... of about 7 meters (23 feet) and 15 degrees above or below the projector level. however the buttons on the projector functions both as the keystone button and as the up cursor key in use. For example, item 10/13 on the projector are not holding the remote control perpendicular to point the remote directly at...
User Guide - Page 15

...the arrow. Caution: 1. Remove the battery compartment cover by sliding the cover in the direction of used batteries according to local ordinance regulations. 3. Only use AAA batteries (Alkaline batteries are recommended). 2. Remove the batteries when not using the projector for prolonged periods. - 9 - SETUP AND OPERATION 2. Replace the cover. Insert the supplied batteries taking note...
User Guide - Page 16

ITEM A B C D E F G H I LABEL Rear IR Receiver DVI-D DESCRIPTION Receiver for installation control. VGA out S-video Connect a VGA cable to the projector and connecting devices before making connections. - 10 - Audio in Connect a VGA cable from a computer. VGA in -L Connect an audio cable from an audio input device. Connect a DVI cable from a video device. Connect a S-...
User Guide - Page 17

... 4. Caution: Do not unplug the power cord until the Ready LED stops flashing, indicating the projector has cooled down the Projector 1. Connect the power cord to power off" message appears, press the Power button. If the... the lens cover. 2. Connect the other end to on the projector. Turn on the projector light. To turn on (-). 3. Starting and Shutting down . - 11 -
User Guide - Page 18

...DDLLPP PPrroojjeeccttoorr -- UUsseerr''ss MMaannuuaall Setting an Access Password (Security Lock) You can use of the projector. Without the password, you will not be entered after you lose the password, ... button to move to select Advance Setup and press Enter or X. 4. You can only use the projector. Enter the password in a safe place. Press the cursor ST button to the Setup menu...
User Guide - Page 21

... Menu to move up and down in the Setup menu can use the remote control cursor buttons or the buttons on the projector. Press the cursor ST button to the OSD. The following ...illustration shows the corresponding buttons on the remote control and on the top of the projector to navigate and make image adjustments and change values for settings, and then press Enter or...
User Guide - Page 30

...Off) Press the cursor W X button to move to enable or disable automatic lamp shutdown after 10 minutes of the OSD. (Range: 10 - 20 sec.) Press the cursor W X button to set menu screen translucency.... to position the OSD on automatically when AC power is applied. (Range: On - When enabled, the projector powers on screen. (Range: Left - Down - Off) Press the cursor W X button to adjust the...
User Guide - Page 34

... Eco and Normal modes. Shows the number of hours the lamp has been in the Status menu. Normal Eco mode uses less power and extends lamp life, but decreases lamp brightness. ITEM Video Information Active Source Software Version Lamp Hours Lamp Mode Lamp Hour Reset DESCRIPTION DEFAULT Displays the resolution and refresh rate for Eco and Normal...
User Guide - Page 38

... cursor ST button to move to turn off and unplug the projector at least an hour before using. 4. S; Do not allow water to Lamp Hour Reset. 4. W; Warning: 1. Failure to zero. UUsseerr''ss MMaannuuaall Resetting the Lamp After replacing the lamp, you should reset the lamp hour counter to do so could result in a severe burn. 2. Press...
User Guide - Page 41

...fail 4 2 Ballast Error Status - DDLLPP PPrroojjeeccttoorr -- Lamp does not ignite 5 4 Ballast Error Status - UART buffer over flow 5 9 Ballast Error Status - Turn off all equipment and power up again in the correct order. - 35 - Lamp extinguished 5 5 Ballast Error Status - Current value zero 5 10 Ballast Error Status - Lamp voltage too high 5 3 Ballast Error Status...
User Guide - Page 42

Use the Keystone button on the projector. 2. To ensure the problem is not caused by testing with no light from the projector 1. Problem: The image is green. 4. Power surges can cause the lamp to correct the problem. Remote Control Problems Problem: The projector does not respond to another electrical device. 3. Replace the batteries. 6. Adjust the Focus...

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