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BenQ MP620 Support Question

BenQ MP620 Support Question

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Question posted by georgeliana on April 2nd, 2012

Projector Cuts Out

my benq mp620 projector cuts out after 5 to 10 minutes, with no lights showing. after about 5 minutes the power lamp flashes and it can be turned on again, only to repeat the cycle.

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Related BenQ MP620 Manual Pages

User Manual - Page 3

... lock 34 Setting the presentation timer 35 Freezing the image 35 Utilizing FAQ function 36 Shutting down the projector 36 Menu operation 37 Maintenance 46 Care of the projector 46 Lamp information 47 Table of the projector 13 Obtaining a preferred projected image size 14 Connection 17 Wireless connection (optional 17 Cable connection 17 Operation...
User Manual - Page 4

Troubleshooting 53 Specifications 54 Projector specifications 54 Timing chart 55 Dimensions 56 Warranty 57 Limited warranty 57 Regulation statements 58 FCC statement 58 EEC statement 58 WEEE directive 58 iv Table of contents
User Manual - Page 5

...the projector lens during operation. In areas where the mains voltage may damage your projector. Important safety instructions 1 To temporarily turn off the lamp, ...power cuts or surges of this product, it is recommended that you operate your eyes. Always open the lens shutter or remove the lens cap when the projector lamp is 2. Important safety instructions Your BenQ projector...
User Manual - Page 6

There are dangerous high voltages inside which may fall, sustaining serious damage. 11. Refer servicing only to removing the lamp assembly for approximately 45 minutes prior to suitably qualified professional service personnel. 9. Allow the projector to cool for replacement. 10. Under no circumstances should you should come into contact with live parts. Do not operate...
User Manual - Page 7

... a blanket, bedding or any other soft surface. - Do not cover this projector in damage to , the lamp. - Locations where temperatures may result in a fire. 14. Important safety instructions 3 Do not use if tilted at an angle of more than 10 degrees left to right, nor at least 50 cm clearance from walls and...
User Manual - Page 8

... Instructions (Continued) 16. Do not place liquids near or on the projector or place 18. projector does become wet, disconnect it to have the projector serviced. so may sense some heated air and odor from the power supply's wall socket and call BenQ to fail. It is securely installed. 17. Do not step on the...
User Manual - Page 9

...for data/video display • Ultra-high brightness projection lamp • Ability to display 16.7 million colors • ...Powerful AV function to deliver high reliability and ease of the projected image will vary depending on the ambient lighting conditions, selected input source contrast/brightness settings, and is normal and expected behavior. Introduction Projector features The projector...
User Manual - Page 10

... verify that you have all of purchase. Presentation Plus Power cord Video cable 4. Ceiling mount kit 3. Component Video to a PC or video equipment. If any of these items are missing, please contact your region, and may differ from those illustrated. Spare lamp kit 2. Projector Soft carry case Quick start User manual guide CD...
User Manual - Page 12

... menu is available through BenQ retailers.) 4. Controls and functions Projector 13 14 6 8 7 12 1 5 9 10 2 3 11 4 1. Lamp indicator light (Refer to "Indicators" on page 36 for more information.) Indicates the status of the lamp. Temperature warning light (Refer to "Indicators" on page 31 for more information.) Flashes red if the projector's temperature becomes too...
User Manual - Page 13

... enlarge the image or rotate counterclockwise to make adjustments. 13. 8. Power indicator light (Refer to "Fine-tuning the image size and clarity" on -screen menu is under operation. 9. 3 Left 10. Zoom ring (Refer to "Indicators" on page 51 for more information.) Turns the projector on -screen display control menu. 12. 5Exit Exits and saves the...
User Manual - Page 15

...1. Pull out the battery holder. There may be danger of the projector. Please follow the illustrated instructions. The remote control must be held at an angle within 30 degrees... perpendicular to the projector's IR remote control sensors to the battery manufacturer's instructions. • Never throw a battery...
User Manual - Page 16

...BenQ Projector Ceiling Mounting Kit are required for quick setup and portability. 2. Rear Table Select this location with the projector suspended upside-down from the ceiling in the Advanced > Mirror menu after you turn the projector...of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment. 12 ...
User Manual - Page 17

... of the wrong gauge or length screws. If you use a non-BenQ brand projector ceiling mount kit, there is securely and safely installed. Positioning your BenQ projector. You can purchase a BenQ projector ceiling mount kit from the ceiling due to the mounting bracket become loose. BenQ recommends that the projector may fall from the place you purchased your...
User Manual - Page 22

... shown in the following diagram: Laptop or desktop computer VGA cable or Audio cable VGA to DVI-A Many laptops do not turn on the projector. If you wish to make use of the projector (mixed mono) speaker, take a suitable audio cable and connect one end to the D-Sub connect the VGA end to...
User Manual - Page 29

... details. 5. Plug the power cord into the projector and into a wall socket. As soon as the lamp lights up 1. If you can press SOURCE on . If it could become deformed due to select your desired input signal. The Power indicator light flashes green and stays green when the projector is left on the projector lights orange after power has been applied...
User Manual - Page 36

... be heard. POWER LED then turns solid orange. 3. You can set the blank time in the Setting > Blank Time to let the projector return the image...projector preset startup screen from among BenQ logo, Black or Blue screen, you have sufficient privileges to install software. • MyScreen utility may not be sure the projector has entered Standby Mode. Plug AC power, and POWER, TEMP and LAMP...
User Manual - Page 38

...Choose an image to download to your BenQ projector *.bmp/*.jpg/*.png/*.gif files are acceptable, but there is too large, as your projector then set "MyScreen" as pictured to...Up 5 to turn off the projector without disabling panel key lock, the projector will show up after download begins. Click Close when the window below displays. vi. Please power on the projector or remote ...
User Manual - Page 51

... the Lamp indicator lights up after turning the power back on, please contact your dealer. The following Lamp warning displays will light up if the lamp becomes too hot. Install a new lamp for 45 minutes. Maintenance 47 Message Notice: Order replacement lamp Lamp > 3000 Hours Projector will stop at 4000 hours Total (equivalent) lamp hour has reached 3950 hour. Turn the power off...
User Manual - Page 55

...mode. G - Indicators Illustration • Blank -: Light OFF • : Light flashing • : Light ON • O: Orange light • R: Red light • G: Green light Light Status & Description Power Temp Lamp Power events O O O The projector has just been connected to cool down. The projector has shutdown automatically. Or R 2. The projector needs 90 seconds to re...
User Manual - Page 58

...Optical Resolution Display system Lens F/Number Lamp 1024 x 768 XGA 1-CHIP DMD F=2.6 to 2.77, f= 20.4 to change without condensation) • 0-1499 m at 0°C-35°C • 1500-3000 m at sea level 10% ~ 90% (without notice. Specifications Projector specifications All specifications are subject to 23.5 mm 200W lamp Electrical Power supply Power consumption AC100-240V, 4.0A, 50...

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