Acer M1640 Support Question
Acer M1640 Support Question
Find answers below for this question about Acer M1640 - Aspire - 2 GB RAM.Need a Acer M1640 manual? We have 1 online manual for this item!
Question posted by RJM59 on July 18th, 2019
No Monitor Display Black Screen
I replaced my motherboard fo my ACER 1640-ED2160A PC. Caps blew on my original. Everything worked fine and then the screen went black and now I have no video output. Cleaned and receded my ram, checked all cables reset cmos and cleaned cooling fan. All cpas look good and I have power to MB. Even tried a video card still have no video. Do you have any suggestions on what else can I try?
Current Answers
Answer #1: Posted by techyagent on July 27th, 2019 3:34 PM
techyagent
Member since:
June 17th, 2014 Points: 4,799,820
Member since:
June 17th, 2014 Points: 4,799,820
Please perform a power reset in order to resolve the issue.
1)Unplug the power cable from the back of the unit.
2)Press and hold the power button on the unit for 30 seconds.
3)Release the power button and plug the power cord back into the back of the unit.
4)Press the power button and see if the unit powers up.
To resolve the issue, If you are interested, we can pull your computer for depot repair. However the system is out of warranty , we are extremely sorry to inform that Acer cannot give warranty advantages. That means you will have to pay for the repair . The cost for repairs will be 199$ USD. Please note that you have to pay one-way shipping charge for making a depot repair.
If you are ready for Depot Repair please confirm it in your reply mail.
For further clarifications please feel free to visit our web site http://support.acer.com/ and make sure you have the right memory and its seated. Have you tried a different monitor? These are the things I would look into first.
1)Unplug the power cable from the back of the unit.
2)Press and hold the power button on the unit for 30 seconds.
3)Release the power button and plug the power cord back into the back of the unit.
4)Press the power button and see if the unit powers up.
To resolve the issue, If you are interested, we can pull your computer for depot repair. However the system is out of warranty , we are extremely sorry to inform that Acer cannot give warranty advantages. That means you will have to pay for the repair . The cost for repairs will be 199$ USD. Please note that you have to pay one-way shipping charge for making a depot repair.
If you are ready for Depot Repair please confirm it in your reply mail.
For further clarifications please feel free to visit our web site http://support.acer.com/ and make sure you have the right memory and its seated. Have you tried a different monitor? These are the things I would look into first.
Thanks
Techygirl
Related Acer M1640 Manual Pages
Service Guide for Aspire M1640 / M3640 / M5640 - Page 2
Revision History
Please refer to the table below for the updates made on Aspire M5640/Aspire M3640/ Aspire M1640 service guide. Date
Chapter
Updates
II
Service Guide for Aspire M1640 / M3640 / M5640 - Page 4
... to the current topic.
WARNING Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Conventions
The following conventions are used in this manual: SCREEN Denotes actual messages that might result from doing or not doing specific actions.
Service Guide for Aspire M1640 / M3640 / M5640 - Page 5
...Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION decided for Acer's "global" product offering. add-on your regional offices or the responsible personnel/channel...your regional web or channel. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to extend the functionality of this generic service guide. Preface
Before ...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 10
...IEEE1394 port
BIOS
1 2x5pin onboard jumper
BIOS Type: Phoenix Award or AMI Kernel with Acer skin
Size: 4Mb
Note:
Boot ROM should be included (PXE function should be ...PS/2 Mouse port,
1 COM port
1 DVI port (Aspire M1000 series only)
1 HDMI port (Aspire M3000/5000 series only),
1 D-Sub port,
1 RJ45 LAN port,
1 IEEE 1394 port (6 pin) (Aspire sku only)
4 USB ports
7.1 channel phone jack ...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 16
Aspire M5640 Rear Panel
Label
Description
1
Power card socket
2
Voltage selector switch
3
PS/2 keyboard connector
4
COM port
5
Monitor connector
6
USB 2.0 ports
7
Audio port
8
Fan aperture
Label Description
9
PS/2 mouse connector
10 HDMI port
11
System Fan connector
12 IEEE 1394 port
13
SPDIF port
14 LAN port
15
Lock Handle
10
Service Guide for Aspire M1640 / M3640 / M5640 - Page 18
Aspire M3640 Rear Panel
Label
Description
1
Power card socket
2
Voltage selector switch
3
PS/2 keyboard connector
4
COM port
5
Monitor connector
6
USB 2.0 ports
7
Audio port
8
Fan aperture
Label Description
9
PS/2 mouse connector
10 HDMI port
11
System Fan connector
12 IEEE 1394 port
13
SPDIF port
14 LAN port
15
Lock Handle
12
Service Guide for Aspire M1640 / M3640 / M5640 - Page 20
Aspire M1640 Rear Panel
Label
Description
1
Power card socket
2
Voltage selector switch
3
PS/2 keyboard connector
4
COM port
5
Monitor connector
6
USB 2.0 ports
7
Audio port
Label Description
8
Fan aperture
9
PS/2 mouse connector
10 System Fan connector
11
IEEE1394 port
12 SPDIF port
13 LAN port
14 Lock Handle
14
Service Guide for Aspire M1640 / M3640 / M5640 - Page 27
... message of [Delete] to enter the setup menu. You may also restart the system by turning it OFF and On. Entering Setup
Power on the screen, press the key of "Press DEL to enter SETUP" appears on the computer and the system will start POST (Power On Self Test) process.
Service Guide for Aspire M1640 / M3640 / M5640 - Page 29
Product Information
The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product ...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 30
Standard CMOS Setup
Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu:
24
Service Guide for Aspire M1640 / M3640 / M5640 - Page 31
... following the hour-minute-second format
Base Memory Size 640 K for system base memory
Options Week: From [Sun.] to
[Sat.]. determined by BIOS and is display only Day: from 1999 to [31] (or the maximum allowed in this menu. Year: from [1] to 2099 The items format is calculated base on the...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 33
... parameters found in this menu. Options [Press Enter]
27
Parameter Hard Disk Boot Priority
Description This features displays the Hard Disk Boot Device priority from high to low and allows users to enter the setting screen. Press [Enter] to set the Hard Disk Boot Device Priority. Use wory to select a device, then...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 34
This feature allows you to enable or disable if the screen logo to display or not during POST The item allows you to enable the VIRUS warning function for IDE Hard... allows you to limit access to the system and Setup, or just to Setup. which means to quick power on screen and the alarm will beep. This feature allows the system to this area, BIOS will decrease the time needed to boot...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 35
... Frame Buffer Size
CPU Frequency
Description This category allows you to enable or disable dual monitor support function This field displays how much frame buffer size of the system. Options [Enabled], [Disabled]
29 This field allows you to determine CPU frequency of the system. Advanced Chipset ...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 44
Power Management
The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings:
38
Service Guide for Aspire M1640 / M3640 / M5640 - Page 48
... manually
IRQ Resources When resource are controlled by manually, assign [Press Enter]
each system interrupt a type , depending on the system.
Thus the
AGP display becomes the primary display.
Parameter Description
Options
Init Display Initialize the AGP video display before initializing
First
any other device. Select
[Enabled],
Configuration Enabled to assign PCI IRQ for other...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 50
... Speed (RPM) CPU Smart FAN Control
Description Detect system's voltage status automatically Detect CPU Temperature automatically Detect CPU/SYSTEM Fan Speed Status automatically The item displays the system Smart Fan Function status. Copyright (C) 1985-2005,American Megatrends,Inc. Options
Frequency/Voltage Control
CMOS Setup Utility -
It is always enabled by system...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 53
Set Supervisor/User Password
When this function is selected, the following message appears at the center of the screen to assist you in creating a password.
47
Service Guide for Aspire M1640 / M3640 / M5640 - Page 54
... message
Supervisor/User appears at
"Security Option" from CMOS Memory.
You
will be prompted for the password only when you in "Security Option" of the screen to assist you enter
BIOS Setup. A message will clear any
previously entered password from "BIOS Features Setup" menu, you
will be prompted for the
password...
Service Guide for Aspire M1640 / M3640 / M5640 - Page 86
...Replaceable Unit) listing in global configurations of customer machines.
80 You MUST use the local FRU list provided by your regional Acer office to order FRU parts for RMA (Return Merchandise Authorization). For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer...and service of Aspire M5640/3640/1640. Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you should check the most
up-...
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