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Acer G227HQL Support Question

Acer G227HQL Support Question

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Question posted by msjib1 on June 7th, 2015

Distorted Display

Letters and icons appear stretched when the monitor is set to full view. I see nothing in the on-line manual on how to adjust this. I have only had the monitor for two days, but have been viewing in the "aspect" mode, so that everything appears a normal size, which is a waste of the big screen. How can I adjust please??

Current Answers

Answer #1: Posted by TheWiz on June 8th, 2015 5:24 AM
This answer was accepted by the poster of the original question.
TheWiz

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You need to change the screen resolution in your operating system to the monitor's native resolution (1920x1080). I don't know what operating system you have on your computer so I can't provide you with instructions. If you just do a web search for "change screen resolution *OS here*", you should be able to find some instructions.

Related Acer G227HQL Manual Pages

User Manual - Page 2

Acer LCD Monitor User Guide Original Issue: 12/2013 Changes may be reproduced, stored in a retrieval system, or transmitted, ... changes will be made periodically to your unit should include the serial number, model number and purchase information. Acer LCD Monitor User Guide Model number Serial number Date of purchase Place of purchase Acer and the Acer logo are registered trademarks of ...
User Manual - Page 3

...and sides. Keep this case, the screen is displayed for hours. Special notes on LCD monitors The following are normal with the LCD monitor and do not indicate a problem. • ...find slightly uneven brightness on the screen depending on the product. English Information for your monitor Please carefully follow these instructions carefully. In this document for a few hours. Follow all...
User Manual - Page 4

...you need to protect it clearly and comfortably and without distortion. • After setting the volume level, do not place the product on...can 't hear people speaking near water. • Do not place this monitor, do not be placed near or over a radiator or heat register,... of the type of power available, consult your ears have adjusted. • Limit the amount of time listening to music at...
User Manual - Page 7

...appear as black or red dots. This product has been shipped enabled for power management: • Activate display's Sleep mode within 15 minutes of user inactivity. • Activate computer's Sleep mode... provides tips for comfortable use Computer users may appear in front of the monitor, using a footrest, or raising your comfort zone...mode by adjusting the viewing angle of a computer.
User Manual - Page 8

... by looking away from the monitor and focusing on how to an awkward viewing angle. • Avoid looking at the middle of the display. • Adjust the display brightness and/or contrast to ...8226; Perform some stretching exercises. • Breathe fresh air as often as a piece of cardboard extended from drying out. English Taking care of your vision Long viewing hours, wearing incorrect...
User Manual - Page 9

... 9399-2913 www.acer.it Declare under our own responsibility that the product: Product: LCD Monitor Trade Name: Acer Model Number: G227HQL SKU Number: G227HQL xxxxxx; ("x" = 0~9, a ~ z, A ~ Z, or blank) To which this declaration refers conforms to establishing a framework for the setting of EMC Directive 2004/108/EC, Low Voltage Directive 2006/95/EC, and RoHS...
User Manual - Page 10

...compliance with the essential requirements and other relevant provisions of ecodesign requirements for the setting of EMC Directive 2004/108/EC, Low Voltage Directive 2006/95/EC, ...921 ,Fax: +39-02 9399-2913 www.acer.it Declare under our own responsibility that the product: Product: LCD Monitor Trade Name: Acer Model Number: G237HL SKU Number: G237HL xxxxxx; ("x" = 0~9, a ~ z, A ~ Z, ...
User Manual - Page 11

... harmful interference, and (2) this declaration: Product: Model Number: SKU Number: Name of Responsible Party: Address of Responsible Party: Contact Person: Phone No.: Fax No.: LCD Monitor G227HQL G227HQL xxxxxx ("x" = 0~9, a ~ z, A ~ Z or Blank) Acer America Corporation 333 West San Carlos Street Suite 1500 San Jose, CA 95110, U.S.A. Acer Representative 254-298-4000 254-298-4147...
User Manual - Page 13

...comfort iii Safety instructions iii Special notes on LCD monitors iii Cleaning your monitor iii Accessibility iv Safe listening iv Warnings iv ...position adjustment 3 Connecting the adapter and AC Power cord 3 Power saving 3 Display Data Channel (DDC) 4 Connector pin assignment 4 15-pin color display signal cable 4 24-pin color display signal cable 4 19-pin color display ...
User Manual - Page 15

LCD monitor Quick start guide MHL cable (Optional) D-sub cable HDMI cable (Optional) AC Power cord DVI cable (Optional) AC Adapter Audio cable (Optional) 1 English Unpacking Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.
User Manual - Page 17

... hold the edges of the monitor. LED indicator 3 Power saving The monitor will be switched to "power saving" mode by the blinking blue light. The recovery time from the display controller, as indicated by the control signal from "power saving" mode back to "on" is activated. Screen position adjustment To optimize the viewing position, you use is...
User Manual - Page 18

... clock+ 24 DDC TMDS clock- The DDC is able to plug-and-play. for example, supported resolutions and corresponding timing. Description 1 Red 2 Green 3 Blue 4 Monitor ground 5 DDC-return 6 R-ground 7 G-ground 8 B-ground PIN No. English Display Data Channel (DDC) To make installation easier, so long as your system supports the DDC protocol, the...
User Manual - Page 19

... PIN No. Description 2 TMDS Data2 Shield 4 TMDS Data1+ 6 TMDS Data1- 8 TMDS Data0 Shield 10 TMDS Clock+ 12 TMDS Clock- 14 Reserved (N.C. English 19-pin color display signal cable 19 171513 11 9 7 5 3 1 18161412 10 8 6 4 2 PIN No.
User Manual - Page 22

...portable devices will show a black screen or turn to standby mode, depending on the monitor, provided the output display and audio formats are supported by the portable device. It... is also capable of controlling the portable device. 8 This may find the display quality not as crisp as it appears...
User Manual - Page 23

..., press this button for two seconds to activate the Auto Adjustment function and the monitor will automatically optimize the display position, focus, and clock of the current function. 3 Menu/Enter button Press to view the OSD menu. Press the < / > button to change the settings of your display. 5 Empowering Key Press this button to select the function...
User Manual - Page 24

... your display. Icon AUTO Item Empowering Description Press the Empowering Key to open the shortcut menu. Volume Input Input Press the Volume button to adjust volume. (Optional, only Audio-Input Model) Press the Input button to select from different video sources that may be connected to activate the Auto Adjustment function and the monitor will...
User Manual - Page 25

... the Auto button to suit any situation. ECO mode Adjusts the settings to open the Acer eColor Management OSD menu and access the scenario modes. Graphic mode Movie mode Enhances colors and emphasizes fine detail. Displays scenes in vibrant colors with sharp detail. Standard mode Default settings. Pictures and photographs appear in clearest detail. Presents great visuals, even in...
User Manual - Page 26

... sub-menu. 4 Press the < / > button to adjust/select the setting and press the Auto button to open the OSD menu. Picture Menu The Picture menu is for making various adjustments and settings. Position, V. Press the Menu button to confirm. 12 Your LCD monitor is equipped with an on-screen display (OSD) menu for general reference only.
User Manual - Page 29

English Information Menu The Information menu displays the basic information of the LCD monitor, press the < / > button to bring up the OSD menu. 2 To view the basic information of the LCD monitor. Information 1920x1080 H:68KHz V:60Hz VGA Input S/N: ETRLA00803104000502400 1 Press the Menu button to select Information. 15
User Manual - Page 30

... Blue Check if the power cord is in power saving/standby mode. Check the display setting on your LCD monitor for a few seconds after adjusting the size of graphics adapter and monitor is properly connected to their default settings. In case of monitor. Check the power switch. Wait for servicing, please check the troubleshooting list below to see...

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