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Acer Aspire S3-391 Support Question

Acer Aspire S3-391 Support Question

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Question posted by twitch1968 on May 17th, 2015

My Child Has Changed Password And Has Locked Me Out Of My Laptop

my child got ahold of my laptop while i was tending to the baby and some how has changed password and i cant get into my laptop now. this is a netbook so no cd/dvd and i have never did any password backup or whatever its called. i dont have much to lose if i wipe it out besides some pictures and videos. will be heartbroken but ill learn not to leave laptop open around a child again please help as to what i can do to fix this. says a password hint is a namedate so no telling what she put . please help thank you

Current Answers

Answer #1: Posted by TheWiz on May 17th, 2015 6:34 AM
This answer was accepted by the poster of the original question.
TheWiz

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The password can be removed but it's a fairly complicated process. It would be ebst to bring it to a local repair shop to have them remove it for you.

Related Acer Aspire S3-391 Manual Pages

Acer Aspire S3-391 Notebook Service Guide - Page 2

... manufacturer, distributor, or its dealer) assumes the entire cost of HDMI Licensing, LLC in this Aspire S3 MS2346 Service Guide. Copyright © 2011 by any means, electronic, mechanical, magnetic, optical,...any incidental or consequential damages resulting from any defect in this guide is subject to change without notice. There are available on the ACER/CSD website. All rights reserved....
Acer Aspire S3-391 Notebook Service Guide - Page 4

... the list provided by your regional office or the responsible personnel/channel to provide you with further technical details. If, for whatever reason, a part number change is made, it supports, read the following general information. General information 0 Before using this information and the product it may not be noted in this...
Acer Aspire S3-391 Notebook Service Guide - Page 5

Aspire S3 MS2346 CHAPTER 1 Hardware Specifications Features 1-3 Operating System 1-3 Platform 1-3 System Memory 1-3 Display 1-3 Graphics 1-3 Storage Subsystem 1-4 Audio Subsystem 1-4 Communication 1-4 Privacy Control 1-4 Power Adapter and Battery 1-5 Keyboard and ...
Acer Aspire S3-391 Notebook Service Guide - Page 6

BIOS Flash Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Using DMI Tools 2-16 LAN EEPROM Utility 2-16 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 ...
Acer Aspire S3-391 Notebook Service Guide - Page 8

CHAPTER 5 Jumper and Connector Locations Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 CHAPTER 6 FRU List Aspire S3 MS2346 Exploded Diagrams 6-4 Main Assembly 6-4 FRU List 6-6 CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7-3 CHAPTER 8 Online Support Information Online Support ...
Acer Aspire S3-391 Notebook Service Guide - Page 12

... CERTIFIED™ Supports Acer SignalUp™ wireless technology WPAN: Bluetooth® 4.0+HS Privacy Control 0 BIOS supervisor, user, and HDD passwords Strap slot 1-4 Hardware Specifications and Configurations
Acer Aspire S3-391 Notebook Service Guide - Page 13

... keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and flip Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 2-in-1 card reader (SD/MMC) USB ports (2 x 3.0) HDMI™ port...
Acer Aspire S3-391 Notebook Service Guide - Page 22

... Table 1-8. Off by default. Internal keyboard overlay numeric keys are disabled. 1-14 Hardware Specifications and Configurations Keyboard Lock Keys Lock Key Caps Lock Num Lock Fn+F11 Description When On, all typed alphabetic characters appears in uppercase. When On, the overlay numeric keys acts as a numeric keypad. If an external ...
Acer Aspire S3-391 Notebook Service Guide - Page 23

...NOT required for the cursor movement by the numeric keys.  The state of the Num Lock is not applicable for all windows  Shift+ +M: Restore minimized windows to provide a variety...as clicking on /off via the internal keyboard (Fn+F11) or the external keyboard/keypad. Scroll Lock is not changed by Windows XP, Windows Vista, and Windows 7:  : Open or close the Start menu ...
Acer Aspire S3-391 Notebook Service Guide - Page 24

... (if connected) or both. Turns the touchpad On or Off. 1-16 Hardware Specifications and Configurations Windows-specific Keys Key Description Windows Logo key  Ctrl+ +L: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)  Ctrl+ +Tab: Moves focus...
Acer Aspire S3-391 Notebook Service Guide - Page 40

BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 BIOS Flash Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Using DMI Tools 2-16 LAN EEPROM Utility 2-16 2-2
Acer Aspire S3-391 Notebook Service Guide - Page 41

...Setup Utility 0 This utility is pre-configured and optimized so most users do not need to be change the parameter value. Press Esc to exit from the Setup Utility. Press... F9 to load the default settings. Press F10 to save changes and exit from the Setup Utility. To enter this utility, during POST (power-on self-test),...
Acer Aspire S3-391 Notebook Service Guide - Page 45

BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description Supervisor password setting User password setting Hard drive password setting Option to set the supervisor password Option to set a user password Option to set the hard drive password Option to safeguard and protect the ...
Acer Aspire S3-391 Notebook Service Guide - Page 46

... parameter and press Enter. The Set _______ Password dialog box appears. Retype the password in the Enter New Password and Confirm New Password fields. 4. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-5. Press Enter twice without typing...
Acer Aspire S3-391 Notebook Service Guide - Page 47

.... 6. NOTE: NOTE: Users can choose to Set. Press F10 to highlight a Set _______ Password parameter and press Enter. Changing a Password 0 1. Type the new password in the Confirm New Password field. Setup Notice Changes have been saved. [Continue] Figure 2-7. Setup Notice 5. System Utilities 2-9 Press to save changes and exit from the BIOS Setup Utility. Type the current...
Acer Aspire S3-391 Notebook Service Guide - Page 49

... the Exit tab to save the setup changes. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Close the BIOS Setup Utility without saving the setup changes. System Utilities 2-11 Figure 2-9. BIOS Exit...
Acer Aspire S3-391 Notebook Service Guide - Page 54

... the following steps to the first position. Figure 2-15. Execute the < MAC.BAT> file. 8. Reboot the computer and press F2 during the boot sequence to change the MAC address. LAN EEPROM Utility 0 LAN EEPROM Utility enables to enter the setup menu. 4. Copy the contents of the MAC folder to the MAC...
Acer Aspire S3-391 Notebook Service Guide - Page 153

...SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh ... short beep before boot B5h Terminate QuietBoot (optional) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize ... menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize ...
Acer Aspire S3-391 Notebook Service Guide - Page 165

..."Replacing the Thermal Module" procedure described on page 3-76. 11. Press F9 to save the changes you need to an electrical outlet. 6. Press F10 to load the system defaults. 13. Jumper ...3. If the prompt appears, repeat steps 4-10 until the BIOS passwords have been cleared. If no password prompt appears, the BIOS passwords have been cleared. 12. Shut down the computer and disconnect the...
Acer Aspire S3-391 Notebook Service Guide - Page 171

... PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for the Aspire S3 MS2346. Refer to repair or for repair and service of customer machines. Part number changes will not be noted on the printed Service Guide. Users MUST use the local FRU list provided by...

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