User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... "Installing a printer, scanner, or other peripheral device" on page 30. For more information, see "Using the memory card reader" on or off. Plug a microphone into this jack. Press this button to operate in Standby/Resume mode or Hibernate mode. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is accessed. The button lights...
... "Installing a printer, scanner, or other peripheral device" on page 30. For more information, see "Using the memory card reader" on or off. Plug a microphone into this jack. Press this button to operate in Standby/Resume mode or Hibernate mode. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is accessed. The button lights...
User Guide
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... before opening the case. Plug an external audio input source (such as this, the voltage switch should always be moved to 230. Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In other peripheral device" on your area. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio...
... before opening the case. Plug an external audio input source (such as this, the voltage switch should always be moved to 230. Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In other peripheral device" on your area. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio...
User Guide
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... the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. Use a battery of the socket. 52 www.eMachines.com Warning Danger of used batteries following the instructions in "Removing the side panel" on the system board and note its side. The battery pops out of the same size and voltage as...
... the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. Use a battery of the socket. 52 www.eMachines.com Warning Danger of used batteries following the instructions in "Removing the side panel" on the system board and note its side. The battery pops out of the same size and voltage as...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support...
... you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support...
User Guide
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... Support. Type the keyword troubleshooting connections in your residence or at your modem. You see an "Unable to locate host" message and are using a dial-up modem, make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 10 to which you have been made correctly. - Connecting to make sure that the connections have lost your Internet connection, or your Internet service...
... Support. Type the keyword troubleshooting connections in your residence or at your modem. You see an "Unable to locate host" message and are using a dial-up modem, make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 10 to which you have been made correctly. - Connecting to make sure that the connections have lost your Internet connection, or your Internet service...
User Guide
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... properties are cleared and call messaging, or voice mail, make sure that the modem cable is failing. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back" on page 62. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to help determine if a memory module is plugged into...
... properties are cleared and call messaging, or voice mail, make sure that the modem cable is failing. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back" on page 62. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to help determine if a memory module is plugged into...
User Guide
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... information about modem troubleshooting, click Start, then click Help and Support. You may hear unusual handshaking sounds when the modems first connect. To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your modem, then click Properties. www.eMachines.com 67 Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is in...
... information about modem troubleshooting, click Start, then click Help and Support. You may hear unusual handshaking sounds when the modems first connect. To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your modem, then click Properties. www.eMachines.com 67 Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is in...
User Guide
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... Support For more light to stabilize the internal aperture grille. The color is not uniform Make sure that the monitor cable is not positioned too close to the monitor. ■ The monitor is connected to the video port on degauss, see your computer. If the monitor is not correct Change the screen resolution from the Display Properties dialog box. Chapter 6: Troubleshooting Monitor The screen resolution is turned on, the power LED...
... Support For more light to stabilize the internal aperture grille. The color is not uniform Make sure that the monitor cable is not positioned too close to the monitor. ■ The monitor is connected to the video port on degauss, see your computer. If the monitor is not correct Change the screen resolution from the Display Properties dialog box. Chapter 6: Troubleshooting Monitor The screen resolution is turned on, the power LED...
User Guide
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... start printing. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is on but will not print ■ Check the cable between the printer and your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. The printer is unique. Contact your password Make sure that the power cable is plugged into the outlet and turn on , and working device...
... start printing. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is on but will not print ■ Check the cable between the printer and your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. The printer is unique. Contact your password Make sure that the power cable is plugged into the outlet and turn on , and working device...
User Guide
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... next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 The Control Panel window opens. If your Control Panel is not set to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. The Printers and Faxes window opens. 3 Right-click...
... next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 The Control Panel window opens. If your Control Panel is not set to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. The Printers and Faxes window opens. 3 Right-click...
User Guide
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... the speaker setup poster to check your speaker connections. For more information, see "Adjusting the volume" on page 21. ■ If you are turned up. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that you need to press after adding paper. For more information, see "Adjusting the volume" on . ■ Make sure that the volume controls are using external speakers, see...
... the speaker setup poster to check your speaker connections. For more information, see "Adjusting the volume" on page 21. ■ If you are turned up. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that you need to press after adding paper. For more information, see "Adjusting the volume" on . ■ Make sure that the volume controls are using external speakers, see...
User Guide
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... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...