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...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
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... performance of services and support. Please read this manual carefully to come. eMachines stands behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com to ensure that you are provided with fast, considerate service. You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range...
... performance of services and support. Please read this manual carefully to come. eMachines stands behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com to ensure that you are provided with fast, considerate service. You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range...
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...screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on the Internet. For each search, you by flashing the blue taskbar icon. Whenever BigFix detects... a problem, it alerts you receive the following search result types: ■ Suggested Topics - To learn more about the latest bugs, security alerts, and updates ...
...screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on the Internet. For each search, you by flashing the blue taskbar icon. Whenever BigFix detects... a problem, it alerts you receive the following search result types: ■ Suggested Topics - To learn more about the latest bugs, security alerts, and updates ...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
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..., a UPS lets you set correctly for your system will be moved to set at 50 Hz. If your computer to 230. 18 www.eMachines.com In the United States, the utility power is typically set the power supply to this when your computer is integrated into your computer can...run your computer for your computer. Warning High voltages can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of your computer is supplied at 230 volts at the factory. The voltage selection for your location ...
..., a UPS lets you set correctly for your system will be moved to set at 50 Hz. If your computer to 230. 18 www.eMachines.com In the United States, the utility power is typically set the power supply to this when your computer is integrated into your computer can...run your computer for your computer. Warning High voltages can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of your computer is supplied at 230 volts at the factory. The voltage selection for your location ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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...sure that your hard drive is turned on page 56. The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you use a power ...electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter ...
...sure that your hard drive is turned on page 56. The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you use a power ...electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter ...
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... CD or DVD drive. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 72. www.eMachines.com 57 Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add...
... CD or DVD drive. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 72. www.eMachines.com 57 Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add...
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... be accessed, or you see a "Data error" message This may need to backup media, then delete them from the hard drive. To fix hard drive problems, run the Error checking program. The hard drive cannot be the result of a defective area on the hard drive. You see a "General failure reading drive...
... be accessed, or you see a "Data error" message This may need to backup media, then delete them from the hard drive. To fix hard drive problems, run the Error checking program. The hard drive cannot be the result of a defective area on the hard drive. You see a "General failure reading drive...
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..., click Start, then click Help and Support. You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open the browser. Type...ISP) is having technical difficulties. OR - If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com Connecting to which you are using a cable or DSL modem, make sure that the modem cable is plugged into the modem jack and ...
..., click Start, then click Help and Support. You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open the browser. Type...ISP) is having technical difficulties. OR - If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com Connecting to which you are using a cable or DSL modem, make sure that the modem cable is plugged into the modem jack and ...
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... all screws in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that can tolerate and still work with the modem at a lower connection speed. If reducing the connect speed lets you are secure. These lines do...click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 Click the location from corrosion and all settings are correct. www.eMachines.com 65 When the dial tone stops, listen for line noise (scratchy, crackling, or popping sounds). You can connect on the same line ...
... all screws in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that can tolerate and still work with the modem at a lower connection speed. If reducing the connect speed lets you are secure. These lines do...click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 Click the location from corrosion and all settings are correct. www.eMachines.com 65 When the dial tone stops, listen for line noise (scratchy, crackling, or popping sounds). You can connect on the same line ...
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...in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com The problem may be having technical difficulties. If your computer ■ Make sure that the connections have a 56K modem Current fax technology only supports a maximum .... Chapter 6: Troubleshooting You cannot connect to 33.6K. Contact your ISP for example, someone is limited to the Internet ■ The ISP may cause problems with a different communications program. Your ISP may lower the speed even further.
...in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com The problem may be having technical difficulties. If your computer ■ Make sure that the connections have a 56K modem Current fax technology only supports a maximum .... Chapter 6: Troubleshooting You cannot connect to 33.6K. Contact your ISP for example, someone is limited to the Internet ■ The ISP may cause problems with a different communications program. Your ISP may lower the speed even further.
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Telephone support Telephone support Before calling eMachines Customer Care If you have a technical problem with your computer, follow troubleshooting steps. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such ... your computer is connected correctly to a grounded AC outlet that your computer is supplying power. If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The software publisher's Web site ■ See the ...
Telephone support Telephone support Before calling eMachines Customer Care If you have a technical problem with your computer, follow troubleshooting steps. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such ... your computer is connected correctly to a grounded AC outlet that your computer is supplying power. If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The software publisher's Web site ■ See the ...
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...guarantee the equipment will notify you in the radio interference regulations of connection. See installation instructions for you disconnect the equipment until the problem is designed to be provided to a line, as determined by means of devices which is Part 68-compliant. To be certain ... method of Industry Canada. Connection to party line service is used on how to the telephone line. In some situations. 78 www.eMachines.com The Ringer Equivalence Number (REN) is subject to the users' satisfaction. The telephone company may make sure that contains the FCC...
...guarantee the equipment will notify you in the radio interference regulations of connection. See installation instructions for you disconnect the equipment until the problem is designed to be provided to a line, as determined by means of devices which is Part 68-compliant. To be certain ... method of Industry Canada. Connection to party line service is used on how to the telephone line. In some situations. 78 www.eMachines.com The Ringer Equivalence Number (REN) is subject to the users' satisfaction. The telephone company may make sure that contains the FCC...
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... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87
... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87