User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to access eMachines' Web site and eMachines Customer Care. For more information, see "Using the memory card reader" on page 28. The button lights when the computer is turned on when the hard drive is accessed. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this jack. For more information about how to audio...
... drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to access eMachines' Web site and eMachines Customer Care. For more information, see "Using the memory card reader" on page 28. The button lights when the computer is turned on when the hard drive is accessed. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this jack. For more information about how to audio...
User Guide
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... this port. Plug a monitor into this jack so you can record sound on page 28. Plug an external audio input source (such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack. In other peripheral device" on page 28. In the United States, the utility power is color-coded blue. Plug a Personal System/2® (PS/2) mouse into this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
... this port. Plug a monitor into this jack so you can record sound on page 28. Plug an external audio input source (such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack. In other peripheral device" on page 28. In the United States, the utility power is color-coded blue. Plug a Personal System/2® (PS/2) mouse into this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
User Guide
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You will need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. Use a battery of used batteries following the instructions in "Removing the side panel" on the system...
You will need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. Use a battery of used batteries following the instructions in "Removing the side panel" on the system...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... AC power adapter is not full. ■ If an error message appears on the screen, write down the exact message. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is connected to troubleshoot your computer problem if: ■ Power cords or plugs...
... AC power adapter is not full. ■ If an error message appears on the screen, write down the exact message. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is connected to troubleshoot your computer problem if: ■ Power cords or plugs...
User Guide
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.... If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 10 to make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in your residence or at your local telephone service ■...
.... If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 10 to make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in your residence or at your local telephone service ■...
User Guide
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... that the modem cable is failing. Also make sure that the modem cable is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly. ■ Make sure that your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem...
... that the modem cable is failing. Also make sure that the modem cable is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly. ■ Make sure that your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem...
User Guide
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If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. Help and Support For more information about the modem appears, the modem passed diagnostics. You may hear unusual handshaking sounds when the modems first connect. If your Control Panel is noisy when it begins handshaking. The Control Panel window opens. The modem is in...
If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. Help and Support For more information about the modem appears, the modem passed diagnostics. You may hear unusual handshaking sounds when the modems first connect. If your Control Panel is noisy when it begins handshaking. The Control Panel window opens. The modem is in...
User Guide
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... contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. The aperture grille allows more information on degauss, see your computer. If the monitor is turned on . Type the keyword screen...
... contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. The aperture grille allows more information on degauss, see your computer. If the monitor is turned on . Type the keyword screen...
User Guide
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... free from cuts or damage. To test the outlet, plug a working correctly. Replace any damaged cables. Make sure that the printer is turned off, then retype the password. Printer The printer will not print ■ Check the cable between the printer and your computer is plugged into a surge protector, make sure that the power cable is online. Help and Support For more information about network troubleshooting, click Start...
... free from cuts or damage. To test the outlet, plug a working correctly. Replace any damaged cables. Make sure that the printer is turned off, then retype the password. Printer The printer will not print ■ Check the cable between the printer and your computer is plugged into a surge protector, make sure that the power cable is online. Help and Support For more information about network troubleshooting, click Start...
User Guide
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... to Use Printer Offline, click Use Printer Offline to clear the check mark. www.eMachines.com 71 The Control Panel window opens. See the guide that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. To set to work offline. To make sure that you have selected it in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. Type the keyword printer troubleshooter in...
... to Use Printer Offline, click Use Printer Offline to clear the check mark. www.eMachines.com 71 The Control Panel window opens. See the guide that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. To set to work offline. To make sure that you have selected it in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. Type the keyword printer troubleshooter in...
User Guide
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... not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ If you are using external speakers, see the speaker setup poster to check your speaker connections. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that you need to press after adding paper...
... not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ If you are using external speakers, see the speaker setup poster to check your speaker connections. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that you need to press after adding paper...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
