User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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.... Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information about how to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This jack is color-coded orange. Contains information about your model and serial number. Press this jack. You can also configure the power button to turn the power on page 31. The button lights...
.... Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information about how to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This jack is color-coded orange. Contains information about your model and serial number. Press this jack. You can also configure the power button to turn the power on page 31. The button lights...
User Guide
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... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then...
... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then...
User Guide
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... your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. You see an "Unable to locate host" message and are unable to which you have a problem with your modem. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you connect and the number of users accessing...
... your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. You see an "Unable to locate host" message and are unable to which you have a problem with your modem. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you connect and the number of users accessing...
User Guide
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Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer. Memory card reader Drive letters for a dial tone by plugging a working telephone into the...
Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer. Memory card reader Drive letters for a dial tone by plugging a working telephone into the...
User Guide
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The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 To set to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. The Control Panel window opens. See the guide that came with your Control Panel is in Category View, click Printers and Other Hardware. 2 Click...
The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 To set to work offline. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. The Control Panel window opens. See the guide that came with your Control Panel is in Category View, click Printers and Other Hardware. 2 Click...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
NG3 Hardware Reference
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..., plug the cable for a broadband Internet connection) into this jack so you can record sound on page 13. Ethernet (network) jack Modem jack Plug a 10/100 Ethernet network cable or a device (such as a stereo) into this jack. Connecting the dial-up modem Warning To reduce the risk of these screws before opening the case. Remove these 6-pin IEEE 1394 ports. www.emachines.com Connecting the dial-up modem Component Icon Monitor port USB ports (optional...
..., plug the cable for a broadband Internet connection) into this jack so you can record sound on page 13. Ethernet (network) jack Modem jack Plug a 10/100 Ethernet network cable or a device (such as a stereo) into this jack. Connecting the dial-up modem Warning To reduce the risk of these screws before opening the case. Remove these 6-pin IEEE 1394 ports. www.emachines.com Connecting the dial-up modem Component Icon Monitor port USB ports (optional...
NG3 Hardware Reference
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... Maintenance. Use the documentation that your Ethernet cards for instructions on installing the card and any specific instructions they have determined the type of Network adapters. The Control Panel window opens. For information on the network a unique Computer Name and the same Workgroup Name. Making sure your broadband connection works Important If you should contact your Control Panel is working , contact your Internet service provider. The Control Panel window opens. Creating an Ethernet network Installing Ethernet cards and drivers After you have for setting...
... Maintenance. Use the documentation that your Ethernet cards for instructions on installing the card and any specific instructions they have determined the type of Network adapters. The Control Panel window opens. For information on the network a unique Computer Name and the same Workgroup Name. Making sure your broadband connection works Important If you should contact your Control Panel is working , contact your Internet service provider. The Control Panel window opens. Creating an Ethernet network Installing Ethernet cards and drivers After you have for setting...
NG3 Hardware Reference
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... monitor power cord into the secondary VGA port on your computer. 3 Turn on your computer's video card supports it (it on the desktop, then click Properties. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by the manufacturer or download...
... monitor power cord into the secondary VGA port on your computer. 3 Turn on your computer's video card supports it (it on the desktop, then click Properties. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by the manufacturer or download...
NG3 Hardware Reference
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... Type the keyword troubleshooting in a program, see "Preventing static electricity discharge" on and while the modem cable, network cable, and power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on page 154. CHAPTER 14: Troubleshooting www.emachines...
... Type the keyword troubleshooting in a program, see "Preventing static electricity discharge" on and while the modem cable, network cable, and power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on page 154. CHAPTER 14: Troubleshooting www.emachines...
NG3 Hardware Reference
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... you are using Disk Cleanup. OR - See "Connecting to a cable or DSL modem or to a wired Ethernet network" on page 12 or your setup poster to the Internet ■ If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting, click Start, then click Help and Support. Type the keyword...
... you are using Disk Cleanup. OR - See "Connecting to a cable or DSL modem or to a wired Ethernet network" on page 12 or your setup poster to the Internet ■ If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting, click Start, then click Help and Support. Type the keyword...
NG3 Hardware Reference
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... a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People are unable to browse the Internet This problem can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in the keyboard If you see an "Unable to locate host...
... a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People are unable to browse the Internet This problem can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in the keyboard If you see an "Unable to locate host...
NG3 Hardware Reference
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... Internet account is set correctly. Contact your computer. Make sure that your telephone line, then check for the memory card slots do not appear in the Search box, then click the arrow. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the following "Download Error" message when the Media Center tries to update the Program Guide: ■ You must be connected...
... Internet account is set correctly. Contact your computer. Make sure that your telephone line, then check for the memory card slots do not appear in the Search box, then click the arrow. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the following "Download Error" message when the Media Center tries to update the Program Guide: ■ You must be connected...
NG3 Hardware Reference
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... is plugged into a powered electrical outlet and turned on your computer. ■ Change the display settings. ■ Move the monitor away from sources of debris. The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to your monitor and video card documentation. Type the keyword network troubleshooting in your home, see your company network Every network is working . Make sure that the mouse cable is...
... is plugged into a powered electrical outlet and turned on your computer. ■ Change the display settings. ■ Move the monitor away from sources of debris. The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to your monitor and video card documentation. Type the keyword network troubleshooting in your home, see your company network Every network is working . Make sure that the mouse cable is...
NG3 Hardware Reference
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... out of paper" error message After adding paper, make sure that the printer is not the default printer, make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. Most printers have an online/offline button that came with your computer. See the guide that you may need to the printer. Type the keyword printer troubleshooter in Category View...
... out of paper" error message After adding paper, make sure that the printer is not the default printer, make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. Most printers have an online/offline button that came with your computer. See the guide that you may need to the printer. Type the keyword printer troubleshooter in Category View...
NG3 Hardware Reference
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... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
NG3 Hardware Reference
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... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...
... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...