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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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... tests to ensure that you are sure that you will receive the utmost satisfaction and enjoyment from all of services and support. eMachines stands behind our value proposition to our customers - We are provided with fast, considerate service. to provide best-of your...quality, reliability, and performance of -class service and support in good operating condition. We have made an excellent decision choosing eMachines. Thanks again, from your computer in addition to high-quality, brand-name components at eMachines. 2 www.eMachines.com Chapter 1: Getting Help Thank you for years...
... tests to ensure that you are sure that you will receive the utmost satisfaction and enjoyment from all of services and support. eMachines stands behind our value proposition to our customers - We are provided with fast, considerate service. to provide best-of your...quality, reliability, and performance of -class service and support in good operating condition. We have made an excellent decision choosing eMachines. Thanks again, from your computer in addition to high-quality, brand-name components at eMachines. 2 www.eMachines.com Chapter 1: Getting Help Thank you for years...
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...the many features of help information by clicking a link, performing a search, or browsing the index. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product ...Windows and to answer questions about your eMachines computer. You can find help information, troubleshooters, and automated support. Visit the eMachines Customer Care Web site at emachines.com/support/. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer...
...the many features of help information by clicking a link, performing a search, or browsing the index. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product ...Windows and to answer questions about your eMachines computer. You can find help information, troubleshooters, and automated support. Visit the eMachines Customer Care Web site at emachines.com/support/. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer...
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...Tools, then click BigFix. BigFix BigFix monitors your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - Whenever BigFix detects a problem, it alerts you...access these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Chapter 1: Getting Help Searching for a topic To search for problems and conflicts. For each search, you by flashing the blue taskbar...
...Tools, then click BigFix. BigFix BigFix monitors your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - Whenever BigFix detects a problem, it alerts you...access these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Chapter 1: Getting Help Searching for a topic To search for problems and conflicts. For each search, you by flashing the blue taskbar...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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...line of sight. ■ Place your knees, hips, and elbows form right angles when you use a pillow or cushion to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, ... your chair so the keyboard is tilted to be able to reach them without stretching. ■ Set paper holders at a comfortable distance. www.eMachines.com 17 This position lets your shoulders relax while you type. ■ Do not slouch forward or lean far back. Working safely ■ Adjust...
...line of sight. ■ Place your knees, hips, and elbows form right angles when you use a pillow or cushion to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, ... your chair so the keyboard is tilted to be able to reach them without stretching. ■ Set paper holders at a comfortable distance. www.eMachines.com 17 This position lets your shoulders relax while you type. ■ Do not slouch forward or lean far back. Working safely ■ Adjust...
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... turn it off , press and hold the power button for more information, for about installing peripheral devices, click Start, then click Help and Support. When the checks are using external speakers, turn the knob on the keyboard. To adjust the overall volume level using hardware controls: ■... to close unresponsive programs and restart your computer does not turn off , wait ten seconds, then turn it on page 22. Help and Support For more information about five seconds, then release it. The Task Manager window opens. 2 Click the Applications tab, then click the program ...
... turn it off , press and hold the power button for more information, for about installing peripheral devices, click Start, then click Help and Support. When the checks are using external speakers, turn the knob on the keyboard. To adjust the overall volume level using hardware controls: ■... to close unresponsive programs and restart your computer does not turn off , wait ten seconds, then turn it on page 22. Help and Support For more information about five seconds, then release it. The Task Manager window opens. 2 Click the Applications tab, then click the program ...
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... cameras to install any time. Your computer has one or more information about installing peripheral devices, click Start, then click Help and Support. When you use these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial... installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. Chapter 3: Getting Started Installing a printer, scanner, ...
... cameras to install any time. Your computer has one or more information about installing peripheral devices, click Start, then click Help and Support. When you use these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial... installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. Chapter 3: Getting Started Installing a printer, scanner, ...
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www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
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... away from your computer. New content is the online extension of Windows that apply only to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can always get the most recent updates and fixes to extreme temperature changes. ■ Keep... your computer to protect your computer and keep your computer up-to the software and hardware on your computer's operating system, software, and hardware. www.eMachines.com
... away from your computer. New content is the online extension of Windows that apply only to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can always get the most recent updates and fixes to extreme temperature changes. ■ Keep... your computer to protect your computer and keep your computer up-to the software and hardware on your computer's operating system, software, and hardware. www.eMachines.com
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... are opening contains a macro that you purchased your computer from one computer to protect against viruses, click Start, then click Help and Support. These programs will warn you if a document that might have a virus. ■ Periodically updating the Norton AntiVirus program to another.... To scan for viruses www.eMachines.com 39 You received a free, limited-time subscription to the Norton AntiVirus service when you are activated on suspicious Microsoft Word and ...
... are opening contains a macro that you purchased your computer from one computer to protect against viruses, click Start, then click Help and Support. These programs will warn you if a document that might have a virus. ■ Periodically updating the Norton AntiVirus program to another.... To scan for viruses www.eMachines.com 39 You received a free, limited-time subscription to the Norton AntiVirus service when you are activated on suspicious Microsoft Word and ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. The message may help Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices... or surge protector, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
... computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. The message may help Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices... or surge protector, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
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The file is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com File management A file was accidentally deleted If a file was originally deleted from. DVD drives See "CD or DVD drives" on , try to restore, .... If the Recycle Bin was emptied before you want to restore a file, the file cannot be restored. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error"...
The file is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com File management A file was accidentally deleted If a file was originally deleted from. DVD drives See "CD or DVD drives" on , try to restore, .... If the Recycle Bin was emptied before you want to restore a file, the file cannot be restored. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error"...
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... fix hard drive problems, run the Error checking program. The hard drive cannot be the result of a defective area on the hard drive. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. Hard drive Troubleshooting You see a "Non-system disk" ... "disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and Support. You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk...
... fix hard drive problems, run the Error checking program. The hard drive cannot be the result of a defective area on the hard drive. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. Hard drive Troubleshooting You see a "Non-system disk" ... "disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and Support. You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk...
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If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com Connecting to the Internet ■ If you still get the error, your ISP may be having multiple programs open on page 64. You... sure that your account with your ISP is having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the connections have...
If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com Connecting to the Internet ■ If you still get the error, your ISP may be having multiple programs open on page 64. You... sure that your account with your ISP is having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to make sure that the connections have...
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... to remove dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that a key is not stuck. www.eMachines.com 63 Contact your ISP for technical support.
... to remove dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that a key is not stuck. www.eMachines.com 63 Contact your ISP for technical support.
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...on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional..., make sure that the modem dialing properties are cleared and call waiting is failing. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem (dial-up) See also "Internet" on page 10 to make sure that the connections...
...on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional..., make sure that the modem dialing properties are cleared and call waiting is failing. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem (dial-up) See also "Internet" on page 10 to make sure that the connections...