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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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...utmost satisfaction and enjoyment from all of -class service and support in good operating condition. We sincerely hope that you keep your computer in addition to familiarize yourself with our range of your new eMachines computer for purchasing our computer! Please read this manual carefully...control tests to our customers - eMachines stands behind our value proposition to ensure that you are sure that you will provide you for years to help you will be pleased with the outstanding quality, reliability, and performance of services and support. Chapter 1: Getting Help Thank ...
...utmost satisfaction and enjoyment from all of -class service and support in good operating condition. We sincerely hope that you keep your computer in addition to familiarize yourself with our range of your new eMachines computer for purchasing our computer! Please read this manual carefully...control tests to our customers - eMachines stands behind our value proposition to ensure that you are sure that you will provide you for years to help you will be pleased with the outstanding quality, reliability, and performance of services and support. Chapter 1: Getting Help Thank ...
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... questions about your eMachines computer. www.eMachines.com 3 To start Help and Support: ■ Click Start, then click Help and Support. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. You can find help information, troubleshooters, and automated support. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24...
... questions about your eMachines computer. www.eMachines.com 3 To start Help and Support: ■ Click Start, then click Help and Support. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. You can find help information, troubleshooters, and automated support. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24...
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It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To start BigFix: ■ Click Start, All...monitors your computer for problems and conflicts. For each search, you by flashing the blue taskbar icon. These topics are located in Help and Support and contain the words you entered in the Search Results list. To fix the problem, click on that icon to search for and access ...
It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To start BigFix: ■ Click Start, All...monitors your computer for problems and conflicts. For each search, you by flashing the blue taskbar icon. These topics are located in Help and Support and contain the words you entered in the Search Results list. To fix the problem, click on that icon to search for and access ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... position when you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to provide extra back support. This position lets your shoulders relax while you type. ■ Do not slouch forward or lean far back. You can use the keyboard and ..., stretch your muscles, and relieve your eyes. ■ Find ways to reach them without stretching. ■ Set paper holders at a comfortable distance. www.eMachines.com 17 Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to your line of sight. ■ Place...
... position when you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to provide extra back support. This position lets your shoulders relax while you type. ■ Do not slouch forward or lean far back. You can use the keyboard and ..., stretch your muscles, and relieve your eyes. ■ Find ways to reach them without stretching. ■ Set paper holders at a comfortable distance. www.eMachines.com 17 Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to your line of sight. ■ Place...
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...to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 When the checks are using hardware controls: ■ If you are finished, Windows starts. If closing unresponsive programs ... programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and Support For more information see "Enhanced keyboard" on the keyboard. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does ...
...to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 When the checks are using hardware controls: ■ If you are finished, Windows starts. If closing unresponsive programs ... programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and Support For more information see "Enhanced keyboard" on the keyboard. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does ...
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... the Search box , then click the arrow. 28 www.eMachines.com For more information about installing peripheral devices, click Start, then click Help and Support. IEEE 1394 and USB ports support plug-and-play . Help and Support For more of the following ports: IEEE 1394 (also known... the device documentation and installation instructions. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device Important Before you to install any time.
... the Search box , then click the arrow. 28 www.eMachines.com For more information about installing peripheral devices, click Start, then click Help and Support. IEEE 1394 and USB ports support plug-and-play . Help and Support For more of the following ports: IEEE 1394 (also known... the device documentation and installation instructions. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device Important Before you to install any time.
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Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... is assigned a different drive letter (for example, the E: and F: drives) so data can use the memory card reader to transfer data between your computer. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can be transferred from a digital camera to your computer and a device that...
Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... is assigned a different drive letter (for example, the E: and F: drives) so data can use the memory card reader to transfer data between your computer. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can be transferred from a digital camera to your computer and a device that...
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... liquids away from magnetic fields. Dust and dirt can erase data on your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow. Use ...Windows Update to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. www.eMachines.com Windows Update scans your ...
... liquids away from magnetic fields. Dust and dirt can erase data on your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow. Use ...Windows Update to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. www.eMachines.com Windows Update scans your ...
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... to check files and programs that are activated on a certain date. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. You received a free, limited-time subscription to the...Checking all programs for a period of time because they are on diskettes, attached to protect against viruses, click Start, then click Help and Support. Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Protecting your computer from viruses Protecting your ...
... to check files and programs that are activated on a certain date. Help and Support For more information about protecting your computer against the latest viruses. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. You received a free, limited-time subscription to the...Checking all programs for a period of time because they are on diskettes, attached to protect against viruses, click Start, then click Help and Support. Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Protecting your computer from viruses Protecting your ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying power. ■ ...
... more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying power. ■ ...
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.... 2 Right-click the file you are using is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. ■... ■ Remove the diskette from the drive. File management A file was accidentally deleted If a file was emptied before you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and...
.... 2 Right-click the file you are using is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. ■... ■ Remove the diskette from the drive. File management A file was accidentally deleted If a file was emptied before you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and...
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Caution All deleted files will be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. You see a "Data error" message This may be lost when you empty the Recycle Bin. ■ Save your computer...
Caution All deleted files will be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. You see a "Data error" message This may be lost when you empty the Recycle Bin. ■ Save your computer...
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... message and are using a cable or DSL modem, make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com If you do not have been made correctly. ■ Make sure that the modem cable is set up correctly. If the error ...multiple programs open the browser. If you have been made correctly. - For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, ...
... message and are using a cable or DSL modem, make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com If you do not have been made correctly. ■ Make sure that the modem cable is set up correctly. If the error ...multiple programs open the browser. If you have been made correctly. - For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, ...
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... sure that nothing is resting on the keyboard. ■ Make sure that a key is set up correctly. Press each key to drain it again. www.eMachines.com 63 If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. Troubleshooting People are sending you e-mail... keyboard, turn it upside down to loosen a key that might be stuck, then restart your computer and unplug the keyboard. Contact your ISP for technical support.
... sure that nothing is resting on the keyboard. ■ Make sure that a key is set up correctly. Press each key to drain it again. www.eMachines.com 63 If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. Troubleshooting People are sending you e-mail... keyboard, turn it upside down to loosen a key that might be stuck, then restart your computer and unplug the keyboard. Contact your ISP for technical support.
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... network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Modem (dial-up) See also "Internet" on page 10 to make sure that the modem cable is plugged into the telephone wall jack....has a dial tone. ■ Make sure that all programs, then restart your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties...
... network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Modem (dial-up) See also "Internet" on page 10 to make sure that the modem cable is plugged into the telephone wall jack....has a dial tone. ■ Make sure that all programs, then restart your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties...