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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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... the best product possible. Thanks again, from your new eMachines computer for purchasing our computer! We have made an excellent decision choosing eMachines. We are provided with our range of -class service and support in good operating condition. to provide best-of services and support. You have highlighted some basic care and safety information...
... the best product possible. Thanks again, from your new eMachines computer for purchasing our computer! We have made an excellent decision choosing eMachines. We are provided with our range of -class service and support in good operating condition. to provide best-of services and support. You have highlighted some basic care and safety information...
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... Care Web site at emachines.com/support/. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information ... the index. Help and Support opens. Use Help and Support to answer questions about your eMachines computer. To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. Help and Support Your computer includes Help and Support, an easily accessible collection of...
... Care Web site at emachines.com/support/. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information ... the index. Help and Support opens. Use Help and Support to answer questions about your eMachines computer. To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. Help and Support Your computer includes Help and Support, an easily accessible collection of...
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These topics are located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in the ...Search box located at the top of any Help and Support screen, then click the arrow button. To view a list of results you entered in the ...
These topics are located in Help and Support and contain the words you entered in the Search box. ■ Microsoft Knowledge Base - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in the ...Search box located at the top of any Help and Support screen, then click the arrow button. To view a list of results you entered in the ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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...can use a pillow or cushion to reach them without stretching. ■ Set paper holders at or slightly below the level of your elbow. www.eMachines.com 17 Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to the floor when you type....keyboard drawer. ■ Use an adjustable chair that they are within reach, and the screen is tilted to be able to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to break up the monitor...
...can use a pillow or cushion to reach them without stretching. ■ Set paper holders at or slightly below the level of your elbow. www.eMachines.com 17 Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to the floor when you type....keyboard drawer. ■ Use an adjustable chair that they are within reach, and the screen is tilted to be able to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to break up the monitor...
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...on again. The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows starts. www.eMachines.com 21 If closing unresponsive programs does not restore your computer to normal operation, you may have an enhanced keyboard, use the volume controls...turn it off , press and hold the power button for more information about five seconds, then release it on the keyboard. Help and Support For more information see "Enhanced keyboard" on the front of the regular startup process, a program to close unresponsive programs and restart your...
...on again. The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows starts. www.eMachines.com 21 If closing unresponsive programs does not restore your computer to normal operation, you may have an enhanced keyboard, use the volume controls...turn it off , press and hold the power button for more information about five seconds, then release it on the keyboard. Help and Support For more information see "Enhanced keyboard" on the front of the regular startup process, a program to close unresponsive programs and restart your...
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... more information about installing peripheral devices, click Start, then click Help and Support. When you use these ports to install any time. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. See the device documentation for the first time, your... you plug it into the appropriate port. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device documentation and installation instructions. You use...
... more information about installing peripheral devices, click Start, then click Help and Support. When you use these ports to install any time. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. See the device documentation for the first time, your... you plug it into the appropriate port. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device documentation and installation instructions. You use...
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Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can also use the optional memory card reader to transfer pictures from one media type to transfer data between your computer. Using...
Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can also use the optional memory card reader to transfer pictures from one media type to transfer data between your computer. Using...
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...computer to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. When spilled onto computer components, almost any liquid can always get the most recent updates and... Update is added to the site regularly, so you can result in extremely expensive repairs that helps you put it running smoothly. www.eMachines.com Magnetic fields can clog the internal mechanisms. ■ Do not block the ventilation fan. ■ When storing your computer's operating...
...computer to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. When spilled onto computer components, almost any liquid can always get the most recent updates and... Update is added to the site regularly, so you can result in extremely expensive repairs that helps you put it running smoothly. www.eMachines.com Magnetic fields can clog the internal mechanisms. ■ Do not block the ventilation fan. ■ When storing your computer's operating...
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...virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Some viruses go undetected for viruses before installing them. ■ Disabling macros on... a certain date. Help and Support For more information about protecting your computer to e-mail messages, or downloaded from the ...
...virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Some viruses go undetected for viruses before installing them. ■ Disabling macros on... a certain date. Help and Support For more information about protecting your computer to e-mail messages, or downloaded from the ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover...) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
... computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover...) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
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...diskette drive LED is lit continuously ■ Remove the diskette from . The file is IBM-compatible. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. File management A file was accidentally deleted If a file was deleted... it was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you want to restore, then click Restore.
...diskette drive LED is lit continuously ■ Remove the diskette from . The file is IBM-compatible. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. File management A file was accidentally deleted If a file was deleted... it was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you want to restore, then click Restore.
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... more information about file management, click Start, then click Help and Support. You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the hard drive using Disk Cleanup. ■ Empty the Recycle ... a diskette is full, copy any files not regularly used to reinstall the operating system. To fix hard drive problems, run the Error checking program. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. Caution All deleted files will be the result of a defective...
... more information about file management, click Start, then click Help and Support. You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the hard drive using Disk Cleanup. ■ Empty the Recycle ... a diskette is full, copy any files not regularly used to reinstall the operating system. To fix hard drive problems, run the Error checking program. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. Caution All deleted files will be the result of a defective...
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.... Contact your ISP may be having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of graphics and multimedia on... see an "Unable to the Internet ■ If you have a problem with your computer 62 www.eMachines.com Double-check the URL or try a different URL. Help and Support For more information, "Modem (dial-up )" on page 64. You cannot connect to locate host" message...
.... Contact your ISP may be having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of graphics and multimedia on... see an "Unable to the Internet ■ If you have a problem with your computer 62 www.eMachines.com Double-check the URL or try a different URL. Help and Support For more information, "Modem (dial-up )" on page 64. You cannot connect to locate host" message...
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... ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is plugged in correctly. Contact your ISP for technical support. www.eMachines.com 63 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■...
... ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is plugged in correctly. Contact your ISP for technical support. www.eMachines.com 63 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■...
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... to get the correct code to help determine if a memory module is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Contact your... "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
... to get the correct code to help determine if a memory module is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Contact your... "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com