User Guide
Page 3
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
User Guide
Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
User Guide
Page 7
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
User Guide
Page 8
...the utmost satisfaction and enjoyment from all of us at affordable prices. eMachines stands behind our value proposition to familiarize yourself with our range of services and support. Thanks again, from your new eMachines computer for purchasing our computer! Please read this manual carefully to ...you with fast, considerate service. to provide best-of-class service and support in good operating condition. If you ever have made an excellent decision choosing eMachines. Each and every eMachines computer uses the latest technology and passes through the most stringent quality ...
...the utmost satisfaction and enjoyment from all of us at affordable prices. eMachines stands behind our value proposition to familiarize yourself with our range of services and support. Thanks again, from your new eMachines computer for purchasing our computer! Please read this manual carefully to ...you with fast, considerate service. to provide best-of-class service and support in good operating condition. If you ever have made an excellent decision choosing eMachines. Each and every eMachines computer uses the latest technology and passes through the most stringent quality ...
User Guide
Page 9
... a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www.eMachines.com 3 eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and...
... a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer. www.eMachines.com 3 eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and...
User Guide
Page 10
... alerts you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are located on the Microsoft Web site and contain the words you entered in the Search box located at the...BigFix monitors your search results, click the results header for and access these topics. These topics are located in Help and Support and contain the words you want to open BigFix. To view a topic, click the topic name in the Search box... about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com
... alerts you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are located on the Microsoft Web site and contain the words you entered in the Search box located at the...BigFix monitors your search results, click the results header for and access these topics. These topics are located in Help and Support and contain the words you want to open BigFix. To view a topic, click the topic name in the Search box... about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com
User Guide
Page 12
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
User Guide
Page 23
...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. Sitting at a comfortable distance. Sit with your back straight so your knees, hips, and elbows form right...to reach them without stretching. ■ Set paper holders at or slightly below the level of your elbow. www.eMachines.com 17 You should be perpendicular to provide extra back support. Working safely ■ Adjust the height of the computer desk so your hands and arms are in a relaxed position...
...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. Sitting at a comfortable distance. Sit with your back straight so your knees, hips, and elbows form right...to reach them without stretching. ■ Set paper holders at or slightly below the level of your elbow. www.eMachines.com 17 You should be perpendicular to provide extra back support. Working safely ■ Adjust the height of the computer desk so your hands and arms are in a relaxed position...
User Guide
Page 27
... external speakers, turn it . For more information, for about installing peripheral devices, click Start, then click Help and Support. Type the keyword adjusting volume in your computer: 1 Press CTRL+ALT+DEL. www.eMachines.com 21 The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows...
... external speakers, turn it . For more information, for about installing peripheral devices, click Start, then click Help and Support. Type the keyword adjusting volume in your computer: 1 Press CTRL+ALT+DEL. www.eMachines.com 21 The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows...
User Guide
Page 34
... device at any software the device needs. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device documentation and installation instructions. ... use these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7.
... device at any software the device needs. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com IEEE 1394 and USB ports support plug-and-play . Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device documentation and installation instructions. ... use these ports to connect peripheral devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7.
User Guide
Page 37
... data between your computer. You can be transferred from a digital camera to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... to transfer pictures from one media type to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31
... data between your computer. You can be transferred from a digital camera to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... to transfer pictures from one media type to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31
User Guide
Page 44
...that you to keep it in the HelpSpot Search box , then click the arrow. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can always get the most recent updates and fixes to the Internet. 2 ...■ Keep all liquids away from magnetic fields. Magnetic fields can result in extremely expensive repairs that helps you put it running smoothly. www.eMachines.com New content is the online extension of your computer: ■ When transporting your computer's operating system, software, and hardware. To run ...
...that you to keep it in the HelpSpot Search box , then click the arrow. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can always get the most recent updates and fixes to the Internet. 2 ...■ Keep all liquids away from magnetic fields. Magnetic fields can result in extremely expensive repairs that helps you put it running smoothly. www.eMachines.com New content is the online extension of your computer: ■ When transporting your computer's operating system, software, and hardware. To run ...
User Guide
Page 45
... AntiVirus. You received a free, limited-time subscription to protect against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004...® AntiVirus program to check files and programs that are on diskettes, attached to e-mail messages, or downloaded from one computer to malfunction. Help and Support For more information about protecting your computer to another.
... AntiVirus. You received a free, limited-time subscription to protect against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004...® AntiVirus program to check files and programs that are on diskettes, attached to e-mail messages, or downloaded from one computer to malfunction. Help and Support For more information about protecting your computer to another.
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and ... damage from static electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com
... more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and ... damage from static electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com
User Guide
Page 66
... more information about restoring deleted files, click Start, then click Help and Support. If the Recycle Bin was deleted while holding down the SHIFT key, the file cannot be restored. Chapter 6: Troubleshooting You see a "Non-system disk" or "... icon. 2 Right-click the file you try restarting your computer. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com
... more information about restoring deleted files, click Start, then click Help and Support. If the Recycle Bin was deleted while holding down the SHIFT key, the file cannot be restored. Chapter 6: Troubleshooting You see a "Non-system disk" or "... icon. 2 Right-click the file you try restarting your computer. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com
User Guide
Page 67
... system. Caution All deleted files will be the result of a defective area on the hard drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL...the hard drive using Disk Cleanup. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. The hard drive cannot be accessed, or you may be...
... system. Caution All deleted files will be the result of a defective area on the hard drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL...the hard drive using Disk Cleanup. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.eMachines.com 61 If the hard drive is in the Search box , then click the arrow. The hard drive cannot be accessed, or you may be...
User Guide
Page 68
... to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on page 64. Help and Support For more information, "Modem (dial-up)" on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple...and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. See "Desktop PC Back" on your computer 62 www.eMachines.com Double-check the URL or try a different URL. See "Desktop PC Back" on page 64. ...
... to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on page 64. Help and Support For more information, "Modem (dial-up)" on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple...and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. See "Desktop PC Back" on your computer 62 www.eMachines.com Double-check the URL or try a different URL. See "Desktop PC Back" on page 64. ...
User Guide
Page 69
... that came with your computer and unplug the keyboard. Keyboard The keyboard does not work after it dries, you may need to drain it. www.eMachines.com 63 Let the keyboard dry before using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under... have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your ISP for technical support. Contact your Internet service provider (ISP) is not stuck.
... that came with your computer and unplug the keyboard. Keyboard The keyboard does not work after it dries, you may need to drain it. www.eMachines.com 63 Let the keyboard dry before using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under... have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your ISP for technical support. Contact your Internet service provider (ISP) is not stuck.
User Guide
Page 70
... more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that the modem cable is less than 6 ... "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your computer is connected to temporarily disable the service. Contact your telephone...
... more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that the modem cable is less than 6 ... "Desktop PC Back" on page 62. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your computer is connected to temporarily disable the service. Contact your telephone...