User Guide
Page 3
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
User Guide
Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
User Guide
Page 7
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
User Guide
Page 8
...at affordable prices. If you are provided with fast, considerate service. Please read this manual carefully to provide best-of services and support. Thanks again, from your computer in addition to come. We are sure that you ever have a problem, our knowledgeable, ...dedicated customer service department will be pleased with our range of -class service and support in good operating condition. We have made an excellent decision choosing eMachines. eMachines stands behind our value proposition to help you with the best product possible. Each and every...
...at affordable prices. If you are provided with fast, considerate service. Please read this manual carefully to provide best-of services and support. Thanks again, from your computer in addition to come. We are sure that you ever have a problem, our knowledgeable, ...dedicated customer service department will be pleased with our range of -class service and support in good operating condition. We have made an excellent decision choosing eMachines. eMachines stands behind our value proposition to help you with the best product possible. Each and every...
User Guide
Page 9
You can find help information, troubleshooters, and automated support. Visit the eMachines Customer Care Web site at emachines.com/support/. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to help you ...
You can find help information, troubleshooters, and automated support. Visit the eMachines Customer Care Web site at emachines.com/support/. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to help you ...
User Guide
Page 10
... System Tools, then click BigFix. To fix the problem, click on the Internet. These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search Results list. It automatically gathers information about using BigFix: ■ From... the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To learn more about the latest bugs, security alerts, and...
... System Tools, then click BigFix. To fix the problem, click on the Internet. These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search Results list. It automatically gathers information about using BigFix: ■ From... the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To learn more about the latest bugs, security alerts, and...
User Guide
Page 12
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
User Guide
Page 23
...using a keyboard drawer. ■ Use an adjustable chair that they are in a relaxed position when you use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid ...twisting your torso or neck. www.eMachines.com 17 You should be perpendicular to your line of sight. ■ Place your keyboard and mouse at a comfortable distance. Make sure that is ...
...using a keyboard drawer. ■ Use an adjustable chair that they are in a relaxed position when you use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid ...twisting your torso or neck. www.eMachines.com 17 You should be perpendicular to your line of sight. ■ Place your keyboard and mouse at a comfortable distance. Make sure that is ...
User Guide
Page 27
... then click the program that are finished, Windows starts. Help and Support For more information see "Enhanced keyboard" on the front of specific sound devices in the Search box , then click the arrow. www.eMachines.com 21 Adjusting the volume You can use the mute and volume ...control buttons on again. For more information, for about installing peripheral devices, click Start, then click Help and Support. When the checks are not responding.
... then click the program that are finished, Windows starts. Help and Support For more information see "Enhanced keyboard" on the front of specific sound devices in the Search box , then click the arrow. www.eMachines.com 21 Adjusting the volume You can use the mute and volume ...control buttons on again. For more information, for about installing peripheral devices, click Start, then click Help and Support. When the checks are not responding.
User Guide
Page 34
For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com After doing this, you install a printer, scanner, or other peripheral device Important Before... into the appropriate port. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. IEEE 1394 and USB ports support plug-and-play . You use an IEEE 1394 or USB device for detailed information and installation instructions. ...
For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com After doing this, you install a printer, scanner, or other peripheral device Important Before... into the appropriate port. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. IEEE 1394 and USB ports support plug-and-play . You use an IEEE 1394 or USB device for detailed information and installation instructions. ...
User Guide
Page 37
www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
www.eMachines.com 31 Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
User Guide
Page 44
...the original packaging materials. ■ Keep diskettes and your computer away from your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can result in the HelpSpot Search box , then click the arrow. Windows ...Update scans your computer and provides you put it running smoothly. www.eMachines.com When spilled onto computer components, almost any liquid...
...the original packaging materials. ■ Keep diskettes and your computer away from your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Dust and dirt can result in the HelpSpot Search box , then click the arrow. Windows ...Update scans your computer and provides you put it running smoothly. www.eMachines.com When spilled onto computer components, almost any liquid...
User Guide
Page 45
... a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Protect your ...computer against the latest viruses. Help and Support For more information about protecting your computer from a virus by: ■ ...
... a virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Protect your ...computer against the latest viruses. Help and Support For more information about protecting your computer from a virus by: ■ ...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC...
... followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC...
User Guide
Page 66
... more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. The file is restored to restore, then click Restore. If the Recycle Bin was emptied before you try ... are using is lit continuously ■ Remove the diskette from . Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com
... more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. The file is restored to restore, then click Restore. If the Recycle Bin was emptied before you try ... are using is lit continuously ■ Remove the diskette from . Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com
User Guide
Page 67
... another drive. The hard drive cannot be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. Caution All deleted files will be lost when you empty the Recycle Bin. ■ Save your computer...
... another drive. The hard drive cannot be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. Caution All deleted files will be lost when you empty the Recycle Bin. ■ Save your computer...
User Guide
Page 68
... of users accessing those computers ■ The complexity of the telephone lines in the Search box , then click the arrow. Contact your ISP technical support for help. ■ Make sure that the modem cable is having technical difficulties. You see an "Unable to locate host" message and are using...If you do not have been made correctly. ■ Make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com You cannot connect to make sure that the connections have a problem with your modem. See "Desktop PC Back" on page 10 to the...
... of users accessing those computers ■ The complexity of the telephone lines in the Search box , then click the arrow. Contact your ISP technical support for help. ■ Make sure that the modem cable is having technical difficulties. You see an "Unable to locate host" message and are using...If you do not have been made correctly. ■ Make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com You cannot connect to make sure that the connections have a problem with your modem. See "Desktop PC Back" on page 10 to the...
User Guide
Page 69
...9632; Make sure that might be stuck, then restart your computer. Liquid spilled in the keyboard If you may need to drain it. www.eMachines.com 63 Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail...Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Keyboard The keyboard does not work after it dries, you spilled liquid in the keyboard, turn it ...
...9632; Make sure that might be stuck, then restart your computer. Liquid spilled in the keyboard If you may need to drain it. www.eMachines.com 63 Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail...Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Keyboard The keyboard does not work after it dries, you spilled liquid in the keyboard, turn it ...
User Guide
Page 70
... are cleared and call waiting is plugged into the modem jack and not the Ethernet network jack. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64...
... are cleared and call waiting is plugged into the modem jack and not the Ethernet network jack. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64...