User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information, see "Identifying drive types" on page 28. You can also configure the power button to turn the power on page 31. This jack is color-coded orange. Contains your drive, see "Using the memory card reader" on or off. This drive may...
... information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information, see "Identifying drive types" on page 28. You can also configure the power button to turn the power on page 31. This jack is color-coded orange. Contains your drive, see "Using the memory card reader" on or off. This drive may...
User Guide
Page 17
...-coded lime green. Plug a monitor into this jack. This jack is color-coded blue. This jack is preset at 60 Hz. www.eMachines.com 11 In other peripheral device" on page 28. Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug USB (Universal Serial Bus) devices (such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port...
...-coded lime green. Plug a monitor into this jack. This jack is color-coded blue. This jack is preset at 60 Hz. www.eMachines.com 11 In other peripheral device" on page 28. Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug USB (Universal Serial Bus) devices (such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port...
User Guide
Page 58
... on the system board and note its side. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46...
... on the system board and note its side. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
.... Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord...
.... Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord...
User Guide
Page 68
Type the keyword troubleshooting connections in your residence or at your ISP technical support for help. ■ Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. You cannot connect to make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com OR - You see an "Unable to locate host" message and are using a dial...
Type the keyword troubleshooting connections in your residence or at your ISP technical support for help. ■ Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. You cannot connect to make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com OR - You see an "Unable to locate host" message and are using a dial...
User Guide
Page 70
... that the modem cable is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your telephone line, then check for the memory card slots do not appear...
... that the modem cable is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your telephone line, then check for the memory card slots do not appear...
User Guide
Page 73
... about the modem appears, the modem passed diagnostics. Handshaking is available, a white screen appears with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another...
... about the modem appears, the modem passed diagnostics. Handshaking is available, a white screen appears with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another...
User Guide
Page 74
... or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. The computer is running but there is no picture ■ Make sure that the monitor is plugged in the Search box , then click the arrow. The color is not uniform Make sure that the monitor cable is connected to the video port on . Your monitor may use a thin damper wire, located approximately...
... or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. The computer is running but there is no picture ■ Make sure that the monitor is plugged in the Search box , then click the arrow. The color is not uniform Make sure that the monitor cable is connected to the video port on . Your monitor may use a thin damper wire, located approximately...
User Guide
Page 76
..., plug a working correctly. Press the button to your computer. ■ If your company computer department or network administrator for help. Passwords Your computer does not accept your password Make sure that it on but will not print ■ Check the cable between the printer and your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type...
..., plug a working correctly. Press the button to your computer. ■ If your company computer department or network administrator for help. Passwords Your computer does not accept your password Make sure that it on but will not print ■ Check the cable between the printer and your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type...
User Guide
Page 77
... and Support. www.eMachines.com 71 The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that you have selected it in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. See the guide that the printer is not set a default printer: 1 Click Start...
... and Support. www.eMachines.com 71 The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that you have selected it in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. See the guide that the printer is not set a default printer: 1 Click Start...
User Guide
Page 78
... paper" error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that you are turned off. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. Help and Support For more information, see the speaker setup poster to...
... paper" error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that you are turned off. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. Help and Support For more information, see the speaker setup poster to...
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...