User Guide
Page 3
...set up and running right away. E-mail: techwriters@zyxel.com.tw Customer Support Should problems arise that you received your device. • Brief description of the problem and the steps you should have the following information ready...PLA-400, PLA-400 v2, PLA401, PLA401 v2, PLA402 v2, PLA-470, PLA470 v2 and PLA491 using the PLA-4xx Series Configuration Utility version 3.0.5(AG). PLA-4xx Series User's Guide 3 Please have your vendor. About This User's Guide About This User's Guide Intended Audience This manual is designed to www.zyxel.com for support documents. • ZyXEL...
...set up and running right away. E-mail: techwriters@zyxel.com.tw Customer Support Should problems arise that you received your device. • Brief description of the problem and the steps you should have the following information ready...PLA-400, PLA-400 v2, PLA401, PLA401 v2, PLA402 v2, PLA-470, PLA470 v2 and PLA491 using the PLA-4xx Series Configuration Utility version 3.0.5(AG). PLA-4xx Series User's Guide 3 Please have your vendor. About This User's Guide About This User's Guide Intended Audience This manual is designed to www.zyxel.com for support documents. • ZyXEL...
User Guide
Page 10
... with a New Adapter 59 6.1.5 Splitting a Network into Two Networks 60 6.2 Troubleshooting ...63 Chapter 7 LEDs and Troubleshooting ...65 7.1 LEDs ...65 7.1.1 PLA-401/PLA401 v2 65 7.1.2 PLA-400/400 v2/402 v2 67 7.1.3 PLA-470/PLA470 v2 68 7.1.4 PLA491 ...70 7.2 Power and Light Problems 71 7.3 Configuration Utility Problems 73 7.4 Powerline Problems ...73 7.5 ENCRYPT Button Problems 74 10 PLA-4xx Series User's Guide
... with a New Adapter 59 6.1.5 Splitting a Network into Two Networks 60 6.2 Troubleshooting ...63 Chapter 7 LEDs and Troubleshooting ...65 7.1 LEDs ...65 7.1.1 PLA-401/PLA401 v2 65 7.1.2 PLA-400/400 v2/402 v2 67 7.1.3 PLA-470/PLA470 v2 68 7.1.4 PLA491 ...70 7.2 Power and Light Problems 71 7.3 Configuration Utility Problems 73 7.4 Powerline Problems ...73 7.5 ENCRYPT Button Problems 74 10 PLA-4xx Series User's Guide
User Guide
Page 43
... turns off when it is pressed for suggestions on page 74 for specific lengths of time. See Troubleshooting in Chapter 7 on problems with and its network name assumes a random value. PLA-4xx Series User's Guide 43 Table 4 Time ENCRYPT Button is connected to another powerline device or a powerline network. This as other...
... turns off when it is pressed for suggestions on page 74 for specific lengths of time. See Troubleshooting in Chapter 7 on problems with and its network name assumes a random value. PLA-4xx Series User's Guide 43 Table 4 Time ENCRYPT Button is connected to another powerline device or a powerline network. This as other...
User Guide
Page 51
... a printer and does not handle traffic with high importance, so the powerline adapter connected to low priority. • Device B is delivered too slowly, quality problems may occur. PLA-4xx Series User's Guide 51 If video traffic is a file server, delivering audio or movie files to a low priority. For example, when you should...
... a printer and does not handle traffic with high importance, so the powerline adapter connected to low priority. • Device B is delivered too slowly, quality problems may occur. PLA-4xx Series User's Guide 51 If video traffic is a file server, delivering audio or movie files to a low priority. For example, when you should...
User Guide
Page 65
... The following figure is behaving normally or if there are some suggestions to solve problems you might encounter. 7.1 LEDs The following sections describes the lights on the PLA-400, PLA-400 v2 and PLA402 v2, the PLA-401, PLA401 v2 and the PLA-470. 7.1.1 PLA-401/PLA401 v2 The following table describes the behavior of the lights on...
... The following figure is behaving normally or if there are some suggestions to solve problems you might encounter. 7.1 LEDs The following sections describes the lights on the PLA-400, PLA-400 v2 and PLA402 v2, the PLA-401, PLA401 v2 and the PLA-470. 7.1.1 PLA-401/PLA401 v2 The following table describes the behavior of the lights on...
User Guide
Page 67
... is trying to it . It also indicates the PLA-400 v2 is on and ready and the PLA-400/402 v2 detects a device connected to it . HomePlug On The PLA-400 detects another device using the ENCRYPT button. Blinking The PLA-400 is behaving normally or if there are some problems on and receiving power. It also indicates a successful...
... is trying to it . It also indicates the PLA-400 v2 is on and ready and the PLA-400/402 v2 detects a device connected to it . HomePlug On The PLA-400 detects another device using the ENCRYPT button. Blinking The PLA-400 is behaving normally or if there are some problems on and receiving power. It also indicates a successful...
User Guide
Page 68
.... The data transfer rate is the front panel of the PLA-470 and PLA-470 v2. Data is behaving normally or if there are some problems on and ready and the PLA-400 v2/402 v2 detects a device connected to determine if the PLA-470 or PLA470 v2 is being transmitted and/or received. ...Amber The PLA-400 v2/402 v2 detects another powerline adapter. Red The PLA-400 v2/402 v2 detects another powerline ...
.... The data transfer rate is the front panel of the PLA-470 and PLA-470 v2. Data is behaving normally or if there are some problems on and ready and the PLA-400 v2/402 v2 detects a device connected to determine if the PLA-470 or PLA470 v2 is being transmitted and/or received. ...Amber The PLA-400 v2/402 v2 detects another powerline adapter. Red The PLA-400 v2/402 v2 detects another powerline ...
User Guide
Page 70
... at the same time as the POWER light indicates an unsuccessful connection if you have used the ENCRYPT button. Figure 49 PLA491 Lights 70 PLA-4xx Series User's Guide Chapter 7 LEDs and Troubleshooting Table 15 PLA470 v2 Lights (continued) LIGHTS ICON COLOR STATUS HomePlug Green On Amber ... is communicating with a router, modem, switch or a computer connected to it . The PLA470 v2 is behaving normally or if there are some problems on and ready and the PLA470 v2 detects a device connected to it . The HomePlug port does not detect another powerline adapter. Use the lights...
... at the same time as the POWER light indicates an unsuccessful connection if you have used the ENCRYPT button. Figure 49 PLA491 Lights 70 PLA-4xx Series User's Guide Chapter 7 LEDs and Troubleshooting Table 15 PLA470 v2 Lights (continued) LIGHTS ICON COLOR STATUS HomePlug Green On Amber ... is communicating with a router, modem, switch or a computer connected to it . The PLA470 v2 is behaving normally or if there are some problems on and ready and the PLA470 v2 detects a device connected to it . The HomePlug port does not detect another powerline adapter. Use the lights...
User Guide
Page 71
... an unsuccessful connection if you have used the ENCRYPT button. ETHERNET Green On The ETHERNET port is trying to its ETHERNET port. 7.2 Power and Light Problems V The PLA-4xx does not turn on and ready and the PLA491 detects a device connected to it . Blinking The PLA491 is not receiving power. Then connect...
... an unsuccessful connection if you have used the ENCRYPT button. ETHERNET Green On The ETHERNET port is trying to its ETHERNET port. 7.2 Power and Light Problems V The PLA-4xx does not turn on and ready and the PLA491 detects a device connected to it . Blinking The PLA491 is not receiving power. Then connect...
User Guide
Page 73
... system for less than three seconds. Go to standard power outlets. PLA-4xx Series User's Guide 73 V The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on page 48 for more than three seconds. 7.3 Configuration Utility Problems V The PLA-4xx Series Configuration Utility displays an error during installation. • Make...
... system for less than three seconds. Go to standard power outlets. PLA-4xx Series User's Guide 73 V The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on page 48 for more than three seconds. 7.3 Configuration Utility Problems V The PLA-4xx Series Configuration Utility displays an error during installation. • Make...
User Guide
Page 74
...from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 7.5 ENCRYPT Button Problems This section applies only to PLA-4xxs with the ENCRYPT button. Your device has already connected to reconnect. V The POWER light does not blink when I haven't... Press the ENCRYPT button again, making certain you have pressed the button for about a minute while the devices set up a connection. 74 PLA-4xx Series User's Guide Move the adapters further away from such appliances to reduce interference. 3 Your powerline adapters may be placed close to release...
...from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 7.5 ENCRYPT Button Problems This section applies only to PLA-4xxs with the ENCRYPT button. Your device has already connected to reconnect. V The POWER light does not blink when I haven't... Press the ENCRYPT button again, making certain you have pressed the button for about a minute while the devices set up a connection. 74 PLA-4xx Series User's Guide Move the adapters further away from such appliances to reduce interference. 3 Your powerline adapters may be placed close to release...
User Guide
Page 92
... PIB (Parameter Information Block) 48 plug-and-play 45 power specification 79 priority settings 50 application type 51 priority levels 53 private network 21, 22 problems and solutions 65 product registration 89 PWR LED 65 syntax conventions 4 T temperature, operation and storage 80 trademarks 87 transfer rates 19 transmit rate 49 troubleshooting... customer information 28 product 89 user name 28 related documentation 3 S safety warnings 6 screws 83 security 22, 23, 46 passwords 22 starting the utility 46 92 PLA-4xx Series User's Guide
... PIB (Parameter Information Block) 48 plug-and-play 45 power specification 79 priority settings 50 application type 51 priority levels 53 private network 21, 22 problems and solutions 65 product registration 89 PWR LED 65 syntax conventions 4 T temperature, operation and storage 80 trademarks 87 transfer rates 19 transmit rate 49 troubleshooting... customer information 28 product 89 user name 28 related documentation 3 S safety warnings 6 screws 83 security 22, 23, 46 passwords 22 starting the utility 46 92 PLA-4xx Series User's Guide