User Guide
Page 11
..." on page 1-5 ■ "Printer and Scanner Drivers" on page 1-5 ■ "Additional Resources" on page 1-6 System Features The WorkCentre C2424 Copier-Printer embodies many features to meet your office needs: ■ Great performance and superior print quality ■ 24 pages per minute ...9632; First page out color copies under 15 seconds, with consistent, vibrant, artifact-free color prints and copies ■ 6 second first page out color prints ■ 256 MB of productivity features ■ High quality color ■ Easy to replace ink sticks ■ PhaserSMART online troubleshooting...
..." on page 1-5 ■ "Printer and Scanner Drivers" on page 1-5 ■ "Additional Resources" on page 1-6 System Features The WorkCentre C2424 Copier-Printer embodies many features to meet your office needs: ■ Great performance and superior print quality ■ 24 pages per minute ...9632; First page out color copies under 15 seconds, with consistent, vibrant, artifact-free color prints and copies ■ 6 second first page out color prints ■ 256 MB of productivity features ■ High quality color ■ Easy to replace ink sticks ■ PhaserSMART online troubleshooting...
User Guide
Page 225
...Ink You can load ink any time the system is the only ink designed and manufactured under strict quality controls by shape, not color. ■ To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Caution Use of non-Xerox supplies, or the use it. ■ Identify ink by Xerox... control panel displays the Ink low or Add Ink message. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of other than Genuine Xerox WorkCentre C2424 Solid Ink may vary outside these areas...
...Ink You can load ink any time the system is the only ink designed and manufactured under strict quality controls by shape, not color. ■ To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Caution Use of non-Xerox supplies, or the use it. ■ Identify ink by Xerox... control panel displays the Ink low or Add Ink message. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of other than Genuine Xerox WorkCentre C2424 Solid Ink may vary outside these areas...
User Guide
Page 226
Open the ink cover. 2424-012 2424-013 3. WorkCentre® C2424 Copier-Printer 7-33 Lift the control panel. Determine which ink-loading bin appears low. Remove the ink stick from its packaging. Follow these steps to load ink. 1. Maintenance 2. A label above each bin indicates the color of ink in that bin. 4.
Open the ink cover. 2424-012 2424-013 3. WorkCentre® C2424 Copier-Printer 7-33 Lift the control panel. Determine which ink-loading bin appears low. Remove the ink stick from its packaging. Follow these steps to load ink. 1. Maintenance 2. A label above each bin indicates the color of ink in that bin. 4.
User Guide
Page 227
Place the ink stick into the correct ink-loading bin. Each ink stick is uniquely shaped to fit into the opening of the appropriate ink-loading bin. Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Maintenance 5. Do not force the ink stick into the ink-loading bin. 1 2 3 4 6.
Place the ink stick into the correct ink-loading bin. Each ink stick is uniquely shaped to fit into the opening of the appropriate ink-loading bin. Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Maintenance 5. Do not force the ink stick into the ink-loading bin. 1 2 3 4 6.
User Guide Section 1: Features
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... ■ Duplex automatic document feeder for each page. ■ PrintingScout provides on page 1-6 System Features The WorkCentre C2424 Copier-Printer embodies many features to meet your network system from your computer. ■ Usage Analysis Tool provides cost...WorkCentre® C2424 Copier-Printer 1-2 and 2-sided originals ■ First page out color copies under 15 seconds, with consistent, vibrant, artifact-free color prints and copies ■ 6 second first page out color prints ■ 256 MB of productivity features ■ High quality color ■ Easy to replace ink sticks...
... ■ Duplex automatic document feeder for each page. ■ PrintingScout provides on page 1-6 System Features The WorkCentre C2424 Copier-Printer embodies many features to meet your network system from your computer. ■ Usage Analysis Tool provides cost...WorkCentre® C2424 Copier-Printer 1-2 and 2-sided originals ■ First page out color copies under 15 seconds, with consistent, vibrant, artifact-free color prints and copies ■ 6 second first page out color prints ■ 256 MB of productivity features ■ High quality color ■ Easy to replace ink sticks...
User Guide Section 7: Maintenance
Page 2
...Xerox WorkCentre C2424 Solid Ink may vary outside these areas; Note The Total Satisfaction Guarantee is idle, or when the control panel displays the Ink low or Add Ink message. Videos are available with this system. Videos are ready to use with instructions for specific use it. ■ Identify ink by shape, not color. ■ To avoid ink... jams, never insert broken ink sticks into the ink-loading bins. Coverage may affect print quality and system reliability. ...
...Xerox WorkCentre C2424 Solid Ink may vary outside these areas; Note The Total Satisfaction Guarantee is idle, or when the control panel displays the Ink low or Add Ink message. Videos are available with this system. Videos are ready to use with instructions for specific use it. ■ Identify ink by shape, not color. ■ To avoid ink... jams, never insert broken ink sticks into the ink-loading bins. Coverage may affect print quality and system reliability. ...
User Guide Section 7: Maintenance
Page 3
A label above each bin indicates the color of ink in that bin. 4. Determine which ink-loading bin appears low. WorkCentre® C2424 Copier-Printer 7-33 Remove the ink stick from its packaging. Open the ink cover. 2424-012 2424-013 3. Maintenance 2. Lift the control panel. Follow these steps to load ink. 1.
A label above each bin indicates the color of ink in that bin. 4. Determine which ink-loading bin appears low. WorkCentre® C2424 Copier-Printer 7-33 Remove the ink stick from its packaging. Open the ink cover. 2424-012 2424-013 3. Maintenance 2. Lift the control panel. Follow these steps to load ink. 1.
User Guide Section 7: Maintenance
Page 4
Maintenance 5. Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Each ink stick is uniquely shaped to fit into the ink-loading bin. 1 2 3 4 6. Do not force the ink stick into the correct ink-loading bin. Place the ink stick into the opening of the appropriate ink-loading bin.
Maintenance 5. Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Each ink stick is uniquely shaped to fit into the ink-loading bin. 1 2 3 4 6. Do not force the ink stick into the correct ink-loading bin. Place the ink stick into the opening of the appropriate ink-loading bin.
User Guide Section 7: Troubleshooting
Page 32
... damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use with instructions for specific use of other than Genuine Xerox WorkCentre C2424 Solid Ink may vary outside these areas; please contact your local representative for this...color. ■ To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Coverage may affect print quality and system reliability. Videos are ready to use it. ■ Identify ink by Xerox for adding ink. WorkCentre® C2424 Copier-Printer 7-32 Maintenance Adding Ink You can load ink...
... damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use with instructions for specific use of other than Genuine Xerox WorkCentre C2424 Solid Ink may vary outside these areas; please contact your local representative for this...color. ■ To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Coverage may affect print quality and system reliability. Videos are ready to use it. ■ Identify ink by Xerox for adding ink. WorkCentre® C2424 Copier-Printer 7-32 Maintenance Adding Ink You can load ink...
User Guide Section 7: Troubleshooting
Page 33
Determine which ink-loading bin appears low. WorkCentre® C2424 Copier-Printer 7-33 Lift the control panel. Maintenance 2. A label above each bin indicates the color of ink in that bin. 4. Remove the ink stick from its packaging. Open the ink cover. 2424-012 2424-013 3. Follow these steps to load ink. 1.
Determine which ink-loading bin appears low. WorkCentre® C2424 Copier-Printer 7-33 Lift the control panel. Maintenance 2. A label above each bin indicates the color of ink in that bin. 4. Remove the ink stick from its packaging. Open the ink cover. 2424-012 2424-013 3. Follow these steps to load ink. 1.
User Guide Section 7: Troubleshooting
Page 34
Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Each ink stick is uniquely shaped to fit into the ink-loading bin. 1 2 3 4 6. Do not force the ink stick into the correct ink-loading bin. Place the ink stick into the opening of the appropriate ink-loading bin. Maintenance 5.
Close the ink cover. 2424-014 2424-015 WorkCentre® C2424 Copier-Printer 7-34 Each ink stick is uniquely shaped to fit into the ink-loading bin. 1 2 3 4 6. Do not force the ink stick into the correct ink-loading bin. Place the ink stick into the opening of the appropriate ink-loading bin. Maintenance 5.
Service Manual
Page 31
Routine Maintenance Items and Consumables Life Expectancy Document Feed Roller 1 Ink Sticks 2 3 4 Pad Maintenance Kit Waste Tray s2424-005 Routine Maintenance Items: Consumable: Extended-Capacity Maintenance Kit 30,000 cycles (0-20% Ink coverage) 20,000 (20-100% coverage) 1220 prints per stick* Standard-Capacity Maintenance Kit 10,000 cycles Waste Tray Empty every 5 Purges (~35 g) DADF Pick Rollers and Separator Pad 50,000 scans *Consumable capacity is based on 5% coverage per color on plain A4/Letter paper. General Information 1-7
Routine Maintenance Items and Consumables Life Expectancy Document Feed Roller 1 Ink Sticks 2 3 4 Pad Maintenance Kit Waste Tray s2424-005 Routine Maintenance Items: Consumable: Extended-Capacity Maintenance Kit 30,000 cycles (0-20% Ink coverage) 20,000 (20-100% coverage) 1220 prints per stick* Standard-Capacity Maintenance Kit 10,000 cycles Waste Tray Empty every 5 Purges (~35 g) DADF Pick Rollers and Separator Pad 50,000 scans *Consumable capacity is based on 5% coverage per color on plain A4/Letter paper. General Information 1-7
Service Manual
Page 37
... 2400 FinePoint print Standard 300 x 300 dpi scan resolution 600 x 600 dpi copy resolution up time Specification Solid-ink 500 MHz processor Yellow, cyan, magenta, and black ink sticks, each shape-coded. The system uses the subtractive color system to 1 GB Standard 40 GB 137 PostScript 3 81 PCL5c Intelligent Ready, Collation, Secure Printing, Proof Print...
... 2400 FinePoint print Standard 300 x 300 dpi scan resolution 600 x 600 dpi copy resolution up time Specification Solid-ink 500 MHz processor Yellow, cyan, magenta, and black ink sticks, each shape-coded. The system uses the subtractive color system to 1 GB Standard 40 GB 137 PostScript 3 81 PCL5c Intelligent Ready, Collation, Secure Printing, Proof Print...
Service Manual
Page 61
...loading, and the other controls the drum maintenance system and printhead tilt system. The Ink Loader: Melts the solid ink as ink is sufficiently warms to facilitate transfer of the image from the drum to the media....The exit module takes transport control of the media, lifting it from sticking to the drum's surface and facilitates its own firmware, for proper handling of paper or transparency ...where imaging takes place. The Media Path Drive: The gearbox and motor assembly controls each primary color) to provide the ability to electronically turn off a weak or missing jet to remove any debris...
...loading, and the other controls the drum maintenance system and printhead tilt system. The Ink Loader: Melts the solid ink as ink is sufficiently warms to facilitate transfer of the image from the drum to the media....The exit module takes transport control of the media, lifting it from sticking to the drum's surface and facilitates its own firmware, for proper handling of paper or transparency ...where imaging takes place. The Media Path Drive: The gearbox and motor assembly controls each primary color) to provide the ability to electronically turn off a weak or missing jet to remove any debris...
Service Manual
Page 71
...jets. Sensors in place of a missing or poorly performing neighboring jet. As ink is required by coil spring pressure into the ink reservoirs of the printhead underneath. Ink sticks, one color loaded in each channel. When jet substitution mode is melted. See "Jet ...Substitution Mode" on page 6-12. Ink Loader Door Ink Stick Ink Melt Units Theory of Operation Ink Low Sensors Ink Out Sensors Printhead s2424-041 2-27 The melted ink...
...jets. Sensors in place of a missing or poorly performing neighboring jet. As ink is required by coil spring pressure into the ink reservoirs of the printhead underneath. Ink sticks, one color loaded in each channel. When jet substitution mode is melted. See "Jet ...Substitution Mode" on page 6-12. Ink Loader Door Ink Stick Ink Melt Units Theory of Operation Ink Low Sensors Ink Out Sensors Printhead s2424-041 2-27 The melted ink...
Service Manual
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... then reuse the oil. The drum has a floating deadband, the narrow section of Operation s2424-040 2-37 The oil keeps the ink from the drum. The oil is removed from sticking to the drum's surface and facilitates its transfer to assure that the oil film is controlled to the maintenance kit, stores...
... then reuse the oil. The drum has a floating deadband, the narrow section of Operation s2424-040 2-37 The oil keeps the ink from the drum. The oil is removed from sticking to the drum's surface and facilitates its transfer to assure that the oil film is controlled to the maintenance kit, stores...
Service Manual
Page 114
... Procedure Step Questions and Actions 1 1. Manually verify that the ink stick is on , but the ink does not appear to Step 3. Yes Go to access NVRAM. Replace the printhead. a. Are the ink sticks all Xerox branded ink? 2 1. Replace the ink loader assembly. 9,009.44 and 900X.6x 9,009.44: This...fault indicate a problem with the ink loader. 9,005.49: Ink loader fault. The cyan ink melt heater is on page 4-73). 3-22 WorkCentre C2424 Service Manual The black ink melt heater is on , but the ink does not appear to be dripping. 9,008.43: Ink loader fault. Did the test ...
... Procedure Step Questions and Actions 1 1. Manually verify that the ink stick is on , but the ink does not appear to Step 3. Yes Go to access NVRAM. Replace the printhead. a. Are the ink sticks all Xerox branded ink? 2 1. Replace the ink loader assembly. 9,009.44 and 900X.6x 9,009.44: This...fault indicate a problem with the ink loader. 9,005.49: Ink loader fault. The cyan ink melt heater is on page 4-73). 3-22 WorkCentre C2424 Service Manual The black ink melt heater is on , but the ink does not appear to be dripping. 9,008.43: Ink loader fault. Did the test ...
Service Manual
Page 304
... the control panel, select the Print Quality Problems menu and the Remove Print Smears menu. 2. The first few sheets absorb and remove ink from sticking to the transfix roller. The transfix roller is lowered against the drum and the drum rotates, which may have been deposited there. Paper... print that the drum is not oiled and no image is printed on the drum (since an image is already printed on the drum. 7-4 WorkCentre C2424 Service Manual The transfix roller is a function selected on the control panel by a contaminated blade on it would be deposited if a jammed print,...
... the control panel, select the Print Quality Problems menu and the Remove Print Smears menu. 2. The first few sheets absorb and remove ink from sticking to the transfix roller. The transfix roller is lowered against the drum and the drum rotates, which may have been deposited there. Paper... print that the drum is not oiled and no image is printed on the drum (since an image is already printed on the drum. 7-4 WorkCentre C2424 Service Manual The transfix roller is a function selected on the control panel by a contaminated blade on it would be deposited if a jammed print,...
Service Manual
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... Part Number 003082700 003086600 006799700 109K01910 Routine Maintenance Items and Consumables Description Standard-Capacity Maintenance Kit, WorkCentre C2424 Extended-Capacity Maintenance Kit, WorkCentre C2424 Genuine Xerox Solid Ink 8400 Black (3 sticks) Genuine Xerox Solid Ink 8400 Cyan (3 sticks) Genuine Xerox Solid Ink 8400 Magenta (3 sticks) Genuine Xerox Solid Ink 8400 Yellow (3 sticks) Genuine Xerox Solid Ink 8400 Black (6 sticks) Rainbow Pack (1 Cyan,1 Magenta,1 Yellow, 1 Black Part Number 108R00656 108R00657 108R00663 108R00660 108R00661 108R00662 108R00664...
... Part Number 003082700 003086600 006799700 109K01910 Routine Maintenance Items and Consumables Description Standard-Capacity Maintenance Kit, WorkCentre C2424 Extended-Capacity Maintenance Kit, WorkCentre C2424 Genuine Xerox Solid Ink 8400 Black (3 sticks) Genuine Xerox Solid Ink 8400 Cyan (3 sticks) Genuine Xerox Solid Ink 8400 Magenta (3 sticks) Genuine Xerox Solid Ink 8400 Yellow (3 sticks) Genuine Xerox Solid Ink 8400 Black (6 sticks) Rainbow Pack (1 Cyan,1 Magenta,1 Yellow, 1 Black Part Number 108R00656 108R00657 108R00663 108R00660 108R00661 108R00662 108R00664...
Service Manual
Page 419
...? YES NO 1c. Did you complete the troubleshooting procedures. Are there generic ink sticks in spaces as they have used : If you suspect or have evidence of use of generic ink? Xerox U.S. Did the customer state that they apply as in the Comments section of...the FIST system as well as you observe generic sticks or related packaging at the site? Follow the checklist below and fill in the ink loader? On-Site Printhead Troubleshooting Checklist PRINTHEAD TROUBLESHOOTING CHECKLIST Phaser 8400/WorkCentre C2424 Version 1.1 IMPORTANT! Value or Result YES NO Circle...
...? YES NO 1c. Did you complete the troubleshooting procedures. Are there generic ink sticks in spaces as they have used : If you suspect or have evidence of use of generic ink? Xerox U.S. Did the customer state that they apply as in the Comments section of...the FIST system as well as you observe generic sticks or related packaging at the site? Follow the checklist below and fill in the ink loader? On-Site Printhead Troubleshooting Checklist PRINTHEAD TROUBLESHOOTING CHECKLIST Phaser 8400/WorkCentre C2424 Version 1.1 IMPORTANT! Value or Result YES NO Circle...